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34 Norfolk Place, Paddington, Westminster, London, W2 1QW, United Kingdom – Show map – Subway access
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1573 verified reviews
They speak your language!
Norfolk Towers Paddington's staff speak: Russian, Romanian, Portuguese, Polish, Italian, Hungarian, French, Spanish, English
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Food & Drink
Bar, Breakfast in the room, Restaurant (buffet)
WiFi is available in all areas and is free of charge.
No parking available.
24-hour front desk, Luggage storage, Concierge service, Laundry, Dry cleaning, Daily maid service, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Russian, Romanian, Portuguese, Polish, Italian, Hungarian, French, Spanish, English
From 15:00 hours
11:00 - 11:30 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 3 years stay free of charge for children's cots/cribs.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 30 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1570 reviews
Value for money
Show reviews from:
Less than a 5-minute walk from London Paddington Station and Hyde Park, this boutique hotel offers elegant rooms with free internet and satellite TV.
Score from 2082 reviews Good
Just 3 minutes' walk from Bayswater and Queensway Tube Stations and a 5-minute walk from Hyde Park, this 4-star hotel offers a 24-hour front desk and free broadband internet.
Score from 2800 reviews Good
This 4-star hotel is 500 metres from London Paddington Station and the Heathrow Express. The modern air-conditioned rooms have plasma flat-screen TVs and free WiFi.
Score from 1625 reviews Good
Only 5 minutes’ walk from beautiful Hyde Park, this peaceful town house is situated in the leafy Sussex Gardens area. It offers stylish rooms just a 2-minute walk from Paddington Station.
Score from 1169 reviews Good
Everything great value 4 money!
Staff were very helpful
i wasn't made aware that building work is being carried out at the hotel and there was no trduced rate for this
Staff were so friendly and helpful. Breakfast was pretty good. The beds!! The beds were so amazing and comfortable.
Good location, clean rooms. Would stay there again
freshly decorated rooms and good staff
Bar wasn't open
friendly staff, well appointed rooms, comfortable bed, clean bathroom, good value for money
breakfast was just ok, coffee could be better bathroom rather small, but still acceptable cold draught in my room (but not in my colleagues' room)
The hotel is just 2 minute walk from Paddington. Going to Piccadilly and Oxford Circus takes just 10 minutes via tube.
Rooms were too small. We were given a double bed although we requested 2 singles.
The staff were very helpful Stored luggage for us whilst attending a meeting at the Farmers Club Wide range of breakfast foods Lovely modern room
Room wasn't very big and the bath was tiny (I am only 5ft 4 but struggled to wash hair - however, great value for money. Would definitely stay again
Good situation, friendly reception staff, buffet breakfast ok
Really small rooms with really small bathrooms.
Renovated hotel rooms. Continental breakfast is very good - not like an ordinary breakfast, but it's continental after all :) Staff is very friendly and helpful.
Wi-Fi is terrible. It is so slow, that you are even unable to conduct a Skype call (voice only - no video). Obviously, if you are a business traveler requiring VPN connectivity, you can forget about it. Room is very small and the bed, although comfortable, is pretty short (190CM I believe), so if you are taller, it might cause slight discomfort to have your feet hanging in the air. During my 4 nights stay, breakfast was served only 3 times out of 4, as according to the receptionist they're renovating and at this specific morning breakfast will not be served. No compensation was offered.
Check in was so smooth and staff were friendly. I suggest to have sports channels and variety of different channels ie English, Arabic, sports .
Nothing expect sounds comes from other room but not a big deal .
I loved the comfortable bed and had a great night's sleep. The room was compact but not unreasonably so, there was plenty of room for us and our luggage. Very conveniently located for Paddington Station. Had to leave early so didn't get to sample the breakfast which was included.
The hotel has a good position. It is within walking distance to Oxford Street and Hyde Park (10 minutes). Paddington Station is nearby that is very convenient for those that are coming with Heathrow express (15 minutes only) and those that want to visit surrounding parts indipendently. Reception staff is police and friendly. The room and the hotel are very clean. Generally enjoyable stay!
Although immaculately clean the room is small, narrow corridors and the elevator just for three people.
Comfort, ambiance, convenience, cleanliness, staff (friendly and knowledgeable)
Dining room under construction. Uncomfortable, But staff were excellent!
The hotel is excellent with great location close to the station and other attractions including shopping. Selection of beakfast aslo is good too.
As the hotel is small in size rooms are close to each other . Sounds comes out sometimes from other rooms but this is not a big deal .
Good location and very near to Paddington station
A member of the hotel staff entered my room whilst I was in bed. Terrible smell and noise from building works being carried out. I reported both of these events to reception by phone and email and I am STILL waiting for the Manager to have the manners to reply!
Location and staff are great. The room was very small and was possible hear some noise from outside and other rooms, but the room organization, cleanliness and comfort of bed are a must.
Continental breakfast (big diversity, but not tasteful)
Close to Paddington station,tube station and bus routes. Availability to leave luggage at the hotel on the day of departure.
It would have been good if we could have checked in a little earlier than 3pm but not a big problem.
Match the price. Good location, 5 minutes walk from Paddington Station where express train to Heathrow is available.
Location and room rate were good and the room was clean and quiet. Breakfast was ok!
Just the size of room, probably the smallest bedroom ive ever slept in.
Good breakfast and good rooms with air conditioner, tv, good wi-fi, hot shower, and good bed. Lift was a plus. All staff were very kind with us. My mother and I would like to thanks the old man of the breakfast that was very kind with us ('coffee or tea?' :-).
The value of one stay was blocked in my credit card, even when we did payment, when we arrived. I had to contact my credit card bank to solve this problem after our stay. The value was refunded after more than 10 days. This problem was solved and the staff (mainly Denis and Maria) helped us to solve this problem. Thanks.
Exactly matched the photo's, it was warm and comfortable. Very clean and staff friendly. Breakfast was also very good. It was easy to find from the station and not far to walk. For London, we thought it value for money
Bit of a tight squeeze in the en-suite to be able to shut the door. Lift took a long time to arrive and only took a max of three people. Bar menu suggested food was available until 21.30, however the only thing according to that was sandwiches, maybe we misunderstood that, so we ate out or took food back to our room.
Staff were friendly. If this hotel rated 2 or 3 star, my expectation will be realistic.
No belt boy, single small lift that has problem. Wifi very slow. Room is very small , bath room is small and uncomfortable. Nothing like the pictures on the Booking.com. I booked for a 4 star hotel , very disappointed when arrived. It is more like a B&B hotel.
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