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Norfolk Towers Paddington34 Norfolk Place, Paddington, Paddington, London, W2 1QW (Show map)
Review score
Score from 1539 reviews
Norfolk Towers Hotel is a 2-minute walk from Paddington Train Station, with access to the Heathrow Express 15-minute service. Marble Arch, Hyde Park, Oxford Street and Queensway are all nearby. The comfortably furnished rooms have private bathrooms and a TV. Guests may enjoy an inclusive continental breakfast, and free Wi-Fi is available throughout the building. Norfolk Towers Hotel has comfortable lounges, which overlook a communal yard and serve all-day snacks and beverages. Guests can relax with a drink in Duke's Lounge Bar or dine in the Arundel restaurant. Cads cafe bar has large plasma-screen TVs and offers live entertainment. Hotel Rooms: 85 Most recent booking for this hotel was today at 16:36 from Saudi Arabia.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safe, Heating, Baggage Storage, Stores in Hotel ServicesDry Cleaning, Currency Exchange, Car Rental, Fax/Photocopying, Concierge Service
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Total Hotel Score:6.3
Based on 1539 reviews Guest reviews are written by our customers after their stay at Norfolk Towers Paddington. |
Score breakdown
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Score filter |
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Jon
Mature couple
Belgrave South,
Australia
August 1, 2011
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Water pressure Tiny room, no stairs, very small lift - would not stay again as it was extremely poor value for money!
10 out of 10 people found this review helpful, did you?
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4.6 |
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Phil
Solo traveler
Corringham,
United Kingdom
July 15, 2011
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Sorry - there is nothing at all I could say positive about my stay at the Norfolk Towers Awful tatty room. Bed sloped making it impossible to sleep properly as I was hanging on to the matress most of the night. Threadbare carpet with tape over it, single glazed window which does not block out any sound from the street and its on a route that drunks take all night as they head home shouting and yelling at the tops of their lungs, the bath leaked and flooded the room below me so I had reception in and out asking me not to shower or use the facilities. All this for £120.00 a night. The type of place that makes you ashamed that tourists will visit this country, pay that ridiculous sum of money for a truly appallling hotel and think that this is what Britain is like.
5 out of 5 people found this review helpful, did you?
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3.3 |
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Saju
Solo traveler
Bangalore,
India
May 25, 2012
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Good location. Price. Good breakfast Wifi Connectivity
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6.3 |
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Gustav
Mature couple
The Reeds,
South Africa
May 21, 2012
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The only thing: it was near Paddington station The Double deluxe room was very small,we eventually moved to a twin room, but was charged for a double room. There was not a cupboard in the room and as the room was so small only one side had a bedside table. Also no place for luggage. One couldn't get out of bed on the one side as there was no space (fifth floor). Not value for your money!
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3.8 |
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Harry
Mature couple
belfast,
United Kingdom
May 21, 2012
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Excellent value and easily accessible location especially to Paddington station and underground
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9.2 |
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Sukit
Family with young children
Bangkok,
Thailand
May 21, 2012
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Location is nice and peaceful. Not too far from Paddington station. Reception area is modernized. 1. Too expensive a compared to the room condition and room space. 2. Breakfast is limited. No egg saucesages. 3. Room was old and very small for 3 people.
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4.6 |
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Allan
Mature couple
Bolton,
United Kingdom
May 20, 2012
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Good Location Room was small cramped and window looked onto the airconditioning units, noisey most of the time. Residents Bar full of contractors in work clothes, not what you expect
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5.4 |
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Robert
Solo traveler
Watchfield,
United Kingdom
May 19, 2012
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Close to Paddington Rail Station The 'executive' room I booked wasn't 'executive' in the slightest. Attic room with sloping walls, paint peeling off, lack of water pressure, tv with only one channel, directly underneath the heating / air- conditioning system that made noise all night.
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4.5 |
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Carol
Mature couple
Roseville,
Australia
May 17, 2012
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It is only a short walk to Paddington Station, i.e. convenient for travel to the west and Heathrow. Lots of cafes nearby. Didn't try the bar but the breakfast was excellent and very generous. It was all very good value. Comfortable bed. The room was pretty small and corridors etc quite tight but that certainly didn't put us off.
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9.2 |
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Clare
Group of friends
brightlingsea,
United Kingdom
May 16, 2012
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the staff were friendly and the brakfast was excellent and the staff doing breakfast were very helpful and there were plent of towels for me and my 2 friends and dove soap was a nice touch rather than fiddly packets. bar could stay open till 12pm
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8.3 |
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Christine
Group of friends
Limerick,
Ireland
May 13, 2012
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Rooms very small and stuffy, bathroom a disgrace - was there for 3 days but with the state of the bathroom could not shower
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4.6 |
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Dieudonne
Family with older children
Sydney, Nova Scotia,
Canada
May 11, 2012
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Excellent location, close to subway, bus, and train service. Very easy to find. A clean room with a clothes iron and kettle, very thoughtful and convienent. Quiet at night. Unable to regulate room temperature or open window for cooler air, but comfortable.
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8.3 |
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Kristin
Group of friends
Leeds,
United Kingdom
May 8, 2012
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Läget va bra, gångavstånd till det mesta. Bussen stannade precis utanför hotellet. Nära till tunnelbanan Sköna (men små) sängar
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7.5 |
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Nicola
Young couple
Coventry,
United Kingdom
May 5, 2012
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it was in a great location and one of the cheapest hotels in central london including breakfast. hotel room was a tad outdated and quite small ok for the one night we stayed
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7.1 |
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Nicholas
Mature couple
Liverpool,
United Kingdom
May 2, 2012
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Friendly staff, great location and good value for money. No complaints.
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9.2 |
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Leslie
Family with young children
Waban,
United States of America
April 27, 2012
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The room was huge with four single beds, TV, Desk, round table, three chairs. The water was HOT. Breakfast was truly continental, but you could purchase a full breakfast for 5 pounds. Wi-fi worked intermittantly. No hooks in the bathroom. Bathroom door creaked.
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8.8 |
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Cheruprappan
Solo traveler
Dubai,
United Arab Emirates
April 27, 2012
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Arrogant staff, too small rooms, very old bathrooms
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3.3 |
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A.r.
Solo traveler
Boulder,
United Kingdom
April 26, 2012
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There was no tv remote. Not sufficient hot water. Doors did not work properly. No safety chain on the door. It was tiny, cramped, and uncomfortable
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3.8 |
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Victoria
Group of friends
Johannesburg,
South Africa
April 25, 2012
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The Norfolk Towers Hotel was the perfect solution for spending a weekend in London to focus on shopping. It is not The Ritz but it is clean, comfortable, reasonably priced and conveniently located. The reception staff were very helpful.
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7.9 |
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Noelene
Group of friends
KOORINGAL,
Australia
April 24, 2012
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I particularly appreciated the helpfulness and friendliness of staff at all times, and the pleasant way they always greeted us. Nothing was too much trouble. They also looked so professional, and the whole ambience as you enter the hotel was most pleasing. Thank you. I found the bathroom/toilet area very cramped; difficult to maneouve around in!
Did you find this review helpful?
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9.2 |
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Ian
Group of friends
Rotherham,
United Kingdom
April 23, 2012
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Location, bar downstairs cool and useful
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7.5 |
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Sarah
Group of friends
Kingsbridge,
United Kingdom
April 21, 2012
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My sister and I stayed at Norfolk Towers overnight on a trip to the city. It was a perfect location for us, 2 minute walk from Paddington Station and very reasonably priced. The staff were lovely and very helpful, especially the breakfast staff, and they held our bags for us on the second day for free. We really enjoyed our stay and will definitely be returning and recommending Norfolk towers to all our friends and family!
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10 |
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Abdelkrim
Solo traveler
Casablanca,
Morocco
April 21, 2012
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To be fair, the price of the hotel has no comparaison with most of the hotels in the area. Howevr, London tourist department should visit hotels like this one. The rooms are very poor, the old tv attached high against the wall i more danger than fun. the heating system is noisy, unpredictible, the windows amplify the noise as they all shake. the lift is scary, tiny and smelly. I really didn't like the policy way of the restaurant staff during breakfast. They should give clients some time to breath, get them to sit, then ask them their room numbers. The guests are given the impression they were about to sneak in. I would not discuss the meal, which is average considering the charge.
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5 |
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Charlotte
Solo traveler
Stockholm,
Sweden
April 19, 2012
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The location of the hotel was good with good access to public transport. Very run down hotel. Couldn't close the french balcony doors completely but it wouldn't have mattered as they were so rotten that there were holes in them. Noisy heaters running 24/7. a lot of uneaven floor boards. Bathroom was patched up where it was falling apart. Bathtub felt like I was going to go through the bottom of it and the shower head was old and not clean! Breakfast was horrible; nothing fresh - only pre- prepared food/drinks. Dirty dishes (all of them!).
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3.3 |
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Claudia
Young couple
elvas,
Portugal
April 18, 2012
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The room was very small and the breakfast was very poor. The staff in the restaurant area was very unpleasant.
Did you find this review helpful?
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4.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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