Normanton Park Hotel  

The view from the balcony..lovely romantic room...jacuzzi bath...friendly staff...quiet location

The staff were friendly and helpful. The location is outstanding

Their administration is dreadful. We were there as part of a family wedding. We booked (and had confirmed) a lakeside exec room and ended up with a small room overlooking the car park, other couples had a similar experience and one couple ended up with no room. The shower was at best luke warm and at worst cold. The tv picture was bad.

The location, the staff, the food, the whirly bath, the conservatory, the view, the ambience, the nearby bird reserves, bikes, lakes, garden - so much!

The View on to the lake was lovely

We arrived for breakfast at 08.45 and had to find somone to ask where to sit . I had to eventually go and ask for toast and tea and after walking past a table found the drinks which you made yourself . The cooked breakfast was a buffet style but there was no bacon or tomato left It took 25 mins to get bacon by which time there were no sausages or beans left . The receptionist had to go to the kitchen to get food . We left before any more food arrived . On complaining we did not pay for the breakfast, not what we wanted to do but this very much spoilt the start to our day . There was a distinct lack of management throughout the stay but in particular breakfast Time .I belive the two waiters were doing their best . But at best thuis was shabby . Hotels only have to provide bed and breakfast , that can't be difficult.

Location beside Rutland Water. Room spacious and comfortable

Not enough choice on the dinner menu, and the meals were more expensive than we wanted so we went to a local pub to eat.

The staff and food. Food is excellent, good value and good portions. Staff are very helpfull. The building is lovely, and it is the second time that I have stayed there. Staff went out of their way to be good to my 12 year old daughter who didnt like the evening meal menu, it was not a problem, they got her the lunch menu with more things suited to her taste. Twice ive stayed and I shall return. I find the more select Best Western Hotels are good value in general.

Nothing to dislike

When we drove up the hotel grounds it looked really impressive & when we arrived at the front of the hotel it looked breath taking. The view from our room was beautiful overlooking the lake.The room was lovely and the bed very comfortable. We did get an excellent rate, as we booked late & got an upgrade. We would certainly go back again anytime of year, its a beautiful location.

The meals & wine list in the resturant were a little expensive.

Lovely location on the shore of Rutland Water. Very convenient stop off point for travelling north. Convenient parking close to room.

Expensive yet very ordinary food and drinks. Not enough staff. Noisy room with thin walls meant could hear other guests.

The staff are very friendly and accommodating and the food is good, however, what made my wife and I (both in our early 40’s) choose the Normanton in the first place was the location. This is our second year there but both times were for only one night. It’s quite isolated with regards to local amenities but it’s located right on the edge of Rutland Water, where you can walk, cycle, fish, sail or just chill until your heart’s content. We will most certainly be returning in the future.

This isn’t a compliant about the hotel itself but both my wife and I feel that the occupants of the hotel would be best served with a more robust local information service whereby visitors, who are unfamiliar to the area, could be better informed about the facilities around Rutland Water and the surrounding area (eg. Cycle hire, boat rides / hire, nature reserves, historic sites, events, etc).

Views from our room were great, nice to walk out of hotel straight onto the path round Rutland Water, friendly staff

Bed was a little on the hard side for us

Good location with access to countryside. Friendly helpful staff. Good food - menu flexible - bar food available in evening.

The only good point is the location being on the edge of Rutland Water

The hotel is desperately in need of a makeover. Light bulbs did not work, extractor fan in the bathroom did not work which meant the room smelt musty and damp. Furniture old and chipped and too much in a small room.Bathroom old fashioned, towels washed too many times. No bottles of water provided. Staff trying hard but not winning - really it is trading on it's location and has nothing else to recommend it.

The friendliness of all of the staff