Northumberland Hotel  

Stayed overnight as we were in Edinburgh for a family get-together. Friendly welcome from Staff. Room was what can be expected for the price. Clean, good double and single bed. More than enough towels. Coffee / tea making facilities. Flat screen tv. Good heating. Ensuite bathroom and shower was fine. Continental breakfast was varied with selection of cereals, fruit, yogurts, fruit juices, coffee, tea, toast etc. and was included in price of room. Spent some time chatting to lady member of Staff who was very pleasant. A bit out of the Centre of Edinburgh, but again this is reflected in price of room. However, easy access to city centre by bus or taxi. Private off-road car park - no additional charge. Really - a perfectly good budget hotel!

The decking on the footpath round side of hotel has steep slopes which due to light snow was extremely slippy and needs some form of non-slip surface applied.

For the price, it was barely ok. It was easy to get a bus into town. The lady at reception was most helpful.

We were concerned with the poor reviews but decided to give it the benefit of the doubt. The hotel's price was its redeeming feature. However, the whole atmosphere was rather run down with chipped and badly finished paintwork, and very dusty shelves in the wardrobe. The instant coffee, basic sliced bread and packaged jams rather stretched the term "continental" breakfast, helped only by fruit and yoghurt. There seemed to be very little sound proofing - talking could be heard from adjoining rooms late at night. Our main concern was exceptionally loud music being played late at night for a private party. This required a phone call down to reception and whilst it stopped a few minutes later, the call should not have been necessary. We came away feeling that we should have taken note of the many negative reviews.

Hotel needs updating. We stayed for three nights and could not just face taking shower.

cold dining room freezing

The hotel was in a perfect position with bus stops to and from City Centre only yards away. Excellent bus service but a nice easy walk into the city. The staff could not be faulted - so helpful with information on buses, locations and,providing detailed instructions on how to get to other places, bus times etc. There was a large shopping centre just round the corner from hotel. The hotel was situated in a very nice, quiet area. We will certainly go back there .Don't always take notice of the write ups. Value for money,excellent location and friendly staff.

Liked just about everything in this little hotel apart from the very cold dining area which could certainly have been doing with some form of heating especially in these weather conditions but that aside really great little hotel

Cold dining area

Location was good. very close to the city centre. room was clean too.

The heating did not work well. I had older parents with me and they were shivering the whole night.

Friendly staff, relaxed atmosphere

It was convenient for our purpose and the staff were helpful. Breakfast was very good and in a very pleasant room. Bed was very comfortable.

The interior was fairly dated and run down. Certainly the room we stayed in needed a major refurbishment.

The location was ideal for my tour, the staff were friendly.

The showers were rather medieval. Breakfast could be served later. I am an entertainer so didn't get back to the hotel until the early hours of the morning so by the time I woke in the morning, breakfast was over and done with. I had paid for breakfast in the package but never actually got it once.

Friendly and helpful members of staff. Ideal for the bus straight to the city centre.

Only negative were two very slow toasters at breakfast.

Staff was very friendly and flexible, they let me check in and check out not in their regular hours. Room was big enough and very clean. Towels, soap, tea/coffee in the room in enough quantity, Free wi-fi in public zone and cheap access in your room (3 pounds for all period of stay). Hair dryer in the room. I am very pleased with everything.

Walls are not too thick, but the hotel is very quiet, so its not a big problem. Hot water wasnt hot enough. Breakfast is too early - 7.00-8.30 A.M.

Kind staff.

Room, breakfast