Northumberland Hotel

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It was only a 10 minute drive away from the main streets and town centre.

We were not warned there was a function room down stairs so there was loud music playing til after midnight and o

The location was good with easy access to centre of town via the numerous buses available on the same road

The room had no remote control for the TV, appeared a bit outdated and in need of upgrade, there was music for Birthday party playing directly below us in function room until 12.00am without prior warning of this from staff & continental breakfast was not great.

Easy to find, comfortable to city centre. free parking.

Very small cramped rooms, shower in the room and hard to move around. Definitely a single room for the price of double. Double by no standards.

The staff were friendly and the hotel was exactly as described. An ideal location for visiting the city centre.

simple

cleanliness of the shower

breakfast

The party downstairs on Sat night worried me, however, when we closed all doors and the manager reassured me that it would finish at midnight, which it did, I was content.

the cleanleness of the rooms left a lot to be desired, there was not constant running hot water only in the morning and late at night

Not alot to be completely truthful - that said the location is excellent for the city centre.

Most things - the decor and presentation of the room was very tired looking, well worn and basic. The breakfast cannot be defined as continental by any stretch of the imagination.

Handy for the city centre and value for money at the internet rate we got.

Couldn't open room windows/nailed up.

I think the best value for money, I hope they keep it this way!

In the older part of the hotel, they could change a few things in the corridor (eg; lights)... this could make a huge aesthetic difference, because otherwise the rooms are fine!

Convenient location on bus routes to city centre, friendly and helpful staff, pleasant continental breakfast, good value for money.

Decor was a little 'tired' and the noise from the road was loud in bedrooms on the front of the hotel (better soundproofing would be useful).

The staff was very helpful and polite. The included breakfast, while simple, was filling and well-prepared.

The housekeeping staff was a bit lackadaisical. The shower gel container in the shower was empty the first day. We removed it and set it on the floor of the shower as a hint and it was still not replaced the next day. We had to stop a staff member and request a refill. The carpets did not appear to be vacuumed AT ALL during our 3 days there. The heating system was also a bit unreliable. Our first night there, the hot water radiator didn't appear to come on until the early morning hours so we had a couple of cold nights. There are no telephones in the rooms or lobby that allow outside calls, although the owner did allow us to use his personal cell phone to make reservations for a tour.