Comfort Hotel Harrow  

The hotel is more than basic and very dated - maybe the rooms in the main part of the hotel are in better condition but the room I was assigned was in an annex in the car park. The management in the hotel need to take a good look at this hotel and take some pride in it. Unkept gardens broken walls and an exterior that hasn't seen a paintbrush in a long time. The shower in my room was tacky and the shower mat was full of hairs. I definatley won't be returning to this hotel.

Location was great during my extended stay in London. Entire staff was outstanding, went out of there way to make my stay enjoyable

It was cheap but neither of us would consider using the shower due to mould and mildew.

Location to Westminster University Campus in Harrow

I booked a twin room for me and my adult son only to be given a double bed and a single childs pull out bed, which was unsuitable for an adult. When I asked to change the room to what I booked I was told there were no twins avaliable. As the availability of a twin room was one of the reasons for booking I was very disappointed. The bathrooms are from the early 80's and are in desperate need of an update. They are disgusting! We also had no hot water for a shower. Don't stay at this hotel unless you really can't afford something better.

Nice staff, easy parking, close to my office, mugs for coffee in room, quick breakfast with lots of choice, somewhere to put my washbag in the bathroom! Fine for one night especially in an area with not much choice.

Cold room, room had seen better days, poor tv reception and very limited channels, toilet 'wedged' in corner of bathroom, 'clingy' shower curtain. Just needs a bit of love!

The hotel staff were extremely professional and courteous. They did give us a twin instead of a double, but once I complained they resolved it fast and efficiently. The buffet breakfast was nice and well cooked. The rooms look better than the corridors.

The corridors are shabby and in desperate need of new carpets, paint and wallpaper. The rooms are far too hot and there is no air conditioning or temperature gauge. I opened the small window but this didn't really make any difference. Note I stayed on a freezing weekend in November and room was still sweltering.

Hospitable, friendly staff

Very friendly staff Excellent food - evening meal and breakfast

The room was a little dated, however for the price very good.

Its location was helpful to me as I was visiting a friend in a nearby hospital. Breakfast, the only meal I had, was good enough. I had a room with a bathroom well designed for disabled people - this was the best feature of the room.

The room was cold when I went in as the radiator in the room had not been turned on (cold night in November) and it was so stiff to turn that I had to call someone out to do it for me. The tv was extremely limited for 2011 - only bbc1 had a good picture quality, and not even Freeview was available anyway. The room had only basic furniture, so felt a bit cold and uninspired, but was ok for one night. I would not have returned for a second night as I found the bed very uncomfortable.

Easy parking and located near to the Hospital which we were visiting. Nice meal in the bar in the evening and excellent value for money. The hotel is a bit tired looking and one or two things could be addressed. I.E. there was a crack in our washbasin, the bathrooms very old fashioned and a sign "mind the step" printed on paper and stuck to the door with sellotape. A laminated sign would look more professional. Overall good value for money, comfortable and quiet.

Rooms very basic but clean.

We paid extra to have breakfast included. I wouldn't recommend this. The food wasn't very nice

We have stayed there many times so it is familiar, It is ideal for quick travel into London on the Metropolitan line.

It is now beginning to look very shabby: many areas need upgrading. The staff are very variable one waitress was excellent , The desk staff answered telephone calls while we were waiting to check in which is rather rude,

Very close to wembley stadium