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Newest reviews for Norton Park - QHotels

  • Peter
      United Kingdom
    26 August 2014

    The Hotel was excellent and despite there being two weddings happening that did not deter from the experience. Staff and facilities were top notch.

    Can't comment on the food as we did not eat there - maybe next time !

    10

  • Anonymous
      United Kingdom
    22 August 2014

    The food was very good, especially the breakfast. The staff were extremely helpful and the pool was excellent.

    The room was too hot and could do with air conditioning. The noise from the hall way when people returned to their rooms in the early hours disturbed our sleep.

    8.8

  • David
      United Kingdom
    17 August 2014

    The location was good, food excellent and room very comfortable.

    The distance between the rooms 286 and restaurant and reception

    9.6

  • Derek
      United Kingdom
    15 August 2014

    Excellent facilities and grounds

    Hotel a bit tired paint work flaking, gutters growing plants. In need of an upgrade

    7.9

  • Andy
      United Kingdom
    14 August 2014

    Nice hotel set in lovely grounds very good room size and facilities throughout.

    No air conditioning - being on the ground floor this would have helped a warm summers evening. Everything else was great.

    9

  • Karen
      United Kingdom
    12 August 2014

    Lovely hotel good leisure facilities great places to visit near by.

    Bed was hard for me .

    8.3

  • Anonymous
      United Kingdom
    10 August 2014

    The bathroom extractor fan did not work effectively.

    7.1

  • Jillian
      United Kingdom
    8 August 2014

    Gorgeous location, beautiful grounds, great facilities.

    My stay wasn't long enough! :-)

    9.6

  • Dawn
      United Kingdom
    7 August 2014

    The room was well presented and clean. The receptionist on arrival was very helpful and cheerful. All of the restaurant and bar staff were also very helpful and cheerful.

    The food on the breakfast buffet was not as hot as I would have liked. I did not do anything about this at the time.

    9.5

  • Susan
      United Kingdom
    5 August 2014

    Staff, service, facilities - pool, spa treatments, gym etc, food and drink, room, outside space.

    No alarm clock in room

    9.2

  • Steven
      United Kingdom
    4 August 2014

    The Hotel is nice and clean and good vaule for money i would come again.

    Hotel iis a bit on the big side takes a long time to get any where if you are in the high numbers i was in room 277

    7.5

  • Valery
      United Kingdom
    3 August 2014

    Unfortunately not very much. Reception staff were very good

    Lack of cleanliness, the bar toilets were filthy, with the previous nights debris. My evening meal was over priced and the portions were far to small. The room had no air conditioning, I had to sleep with the fan on and that was very noisy. The breakfast was limited, the scrambled egg inedable. I am so disappointed that I have to write this, but unfortunately this is how it was.

    4.2

  • Anonymous
      United Kingdom
    25 July 2014

    overall hotel staff

    9.6

  • Kathleen
      United Kingdom
    25 July 2014

    location setting

    10

  • Geraldine
      United Kingdom
    25 July 2014

    The Staff. Each member of staff we came into contact with were very pleasant and very helpful. Our receptionist was very bright and welcoming. The room was clean and pleasant.

    The inside of the hotel.Tired decor and poor lighting in the corridors gave a very gloomy feel. Overall the level of cleanliness in the changing areas in the spa pool were totally unacceptable. The black mold on the shower doors in the female changing area of the spa pool. The male toilets of the spa pool area were in a disgusting state. The floors were dirty. The hotel information booklet in our room was written on and falling apart.

    4.6

  • John
      United Kingdom
    25 July 2014

    We enjoyed the location, the rooms, the breakfast, the gym, the pool. The staff are very freindly. We would stay again when cruising from southampton. A perfect place to stay.

    There wasn't anything that we did not enjoy during our stay.

    10

  • Neil
      United Kingdom
    25 July 2014

    Location

    Limited food options

    9.2

  • Anonymous
      United Kingdom
    24 July 2014

    The hotel was un-pretentious and welcoming. Peaceful and a charming collection of staff in all areas.

    A little more help with luggage would have been appreciated. A young man in the housekeeping department actually said he was "unable to help" as we were leaving the hotel.

    8.8

  • Charles
      United Kingdom
    23 July 2014

    Staff all very friendly especially Rose in the dining room, always very pleasant, efficient and ready for an informative chat. Room was clean and had everything you needed for our stay.

    Wedding party on the night that we stayed unfortunately decided to move all the tables together leaving very little sitting space left for other guests to sit in the courtyard.

    10

  • Ray
      United Kingdom
    22 July 2014

    2 x stinky elevators which were horrible. In the middle of nowhere which was a pain when getting taxis to and from. Our room had a fridge but no water or drinks in mini bar. The room itself was reasonably clean etc but I would not stay there again. I would rate it at 2 or max 2.5 stars no way it's a 4 star hotel.

    4.6

  • Alan
      United Kingdom
    21 July 2014

    The staff went above and beyond to accommodate me. I broke my ankle the first day I arrived at the hotel. They got me a wheelchair and will drive me around everywhere I wanted to go in the hotel with out waiting long for them.

    At the bar if you where not smack in the middle of it they wouldn't see and you were not going to get service. I think they could improve on that but after they saw you they were very nice and accommodating.

    9.6

  • Adam
      United Kingdom
    17 July 2014

    Everything. Especially breakfast!

    Hairdryer hidden in drawer. Didnt realise until we left.

    10

  • Anonymous
      United Kingdom
    16 July 2014

    Staff very friendly Rooms clean Well equipped gym

    Little choice on menus Not enough staff at busy times Appalling rewards scheme

    6.7

  • Michael
      United Kingdom
    15 July 2014

    Very convenient location close to A303 we have used this hotel as a stopover a number of times. Staff helpful. Breakfast better than average with a wide choice. Hot plates this time which is a plus. Room perfectly good.

    7.9

  • J.a.j.
      Netherlands
    11 July 2014

    1. Some one left the door of our room open for any one to get in and they opened the safe!!! Luckily nothing was stolen but what is the use of a safe when it isn't?? 2. The menu is skimpy and too expensive for what is offered.

    5.8

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