Premier Inn Norwich City Centre Duke Street

the facilities of the hotel and the comfort

Ideal location for city, good breakfast, clean, helpful staff, free parking.

A little expensive

Convenient location for the city centre and local business. Secure free parking in nearby NCP car park. Friendly staff Lovely large bed

Run out of draft beer for two nights also Jack Daniels. Poor explanations from staff about why there was no draft beer, two differing explanations

Clean and convenient

The hotel was clean and comfortable; the location excellent for access to the city. Parking was close and the system of validation even gave us 12 hours parking even gave us 12 hours parking after check out. The staff were welcoming and helpful and the breakfast was varied and good value.

My husband and I enjoyed the closeness of the hotel to the city center. We're here from Washington DC visiting our daughter whose office is in the center.

There were too many doors and access points that required the pass key to open, and for us who had a no. of luggages, it was inconvenient. There also were no porters available.

Friendly staff - free parking!

Good location - a short walk from town and the middle of it all. If you drive, the carpark and hotel are on a one way system - with the car park (a Norwich council multi-story) a hundred yards before you reach the hotel. If you decide to check in first, then park, you'll get to see a bit of town all over again! (A bit of advice. Park, get the carpark ticket, and before you leave, the hotel validate the pass. Great system - but confusing at first!

Good central location; cheerful staff only too happy to help; rooms very spacious

Noisy because of plant machinery - nothing you can do about!

Once booked out of the hotel, the parking in the council car-park remains free all day, leaving you plenty of time to go into Norwich.

Could do with some more tea and milk in the room, although additional sachets were made available to you in reception to collect.

Central location; very comfortable beds and pillows (better pillows than many hotels whose nightly rate is more expensive).

enormous bed and plenty of space to spread out. Good location. Helpful staff.

Most of the facilities you could want in this category of hotel were there - the restaurant was extremely good value for money and the quality was excellent. The location was good.

Travel directions from Premier themselves were hopeless as a landmark (Toys R US) has moved and road system has been altered! Tissues in the room would be appreciated and local powers to negotiate an extension to our stay would have been appreciated - or were the staff hiding behind "head office"? Air con a bonus.