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Premier Inn Norwich City Centre Duke Street
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When would you like to stay at the Premier Inn Norwich City Centre Duke Street?
Top
Based on
115
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Lyn
Mature couple
Shotley Bridge,
United Kingdom
December 2, 2009
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Ideal location for city, good breakfast, clean, helpful staff, free parking. A little expensive |
8 |
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Alex
Family with older children
Bisley,
United Kingdom
December 2, 2009
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Modern, clean, comfortable We had no soap in the bath dispenser, one of the pillows was dirty. I was disappointed that I had to make 3 separate transactions to pay for 3 rooms that I booked. Also the loo near reception smelled of mildew. |
9.5 |
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Michael
Mature couple
Dousland,
United Kingdom
November 19, 2009
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Convenient location for the city centre and local business. Secure free parking in nearby NCP car park. Friendly staff Lovely large bed Run out of draft beer for two nights also Jack Daniels. Poor explanations from staff about why there was no draft beer, two differing explanations |
9.5 |
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Anonymous
Family with young children
United Kingdom
November 11, 2009
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Staff Room spec booked not available |
9 |
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Stephen
Solo traveller
Waterhouses, Stoke on Trent,
United Kingdom
November 7, 2009
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Clean and convenient |
7 |
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Anonymous
Mature couple
United Kingdom
October 29, 2009
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The staff were attentive and friendly and in particular Andrew in the restaurant couldn't have done more for us. It was a very pleasant surprise after some hotels we had stayed in. The room was immaculate and large - really impressed The room was hot so we needed to open the window and then there was the constant sound of an extremely loud extractor fan all night - we actually got no sleep at all. The room next door was noisy - I won't go into details about what they were doing but we were too embarassed to go down and complain at reception!!!! |
10 |
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Margaret
With friends
Leeds,
United Kingdom
October 24, 2009
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The hotel was clean and comfortable; the location excellent for access to the city. Parking was close and the system of validation even gave us 12 hours parking even gave us 12 hours parking after check out. The staff were welcoming and helpful and the breakfast was varied and good value. |
10 |
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Karl
Young couple
ferney voltaire,
France
October 21, 2009
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good location, the free parking was execellent, very staff friendly, confortable beds, good breakfast and clean the lifts seemed very old, i took the stairs |
9 |
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Joyce
Mature couple
severna park,
United States of America
October 19, 2009
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My husband and I enjoyed the closeness of the hotel to the city center. We're here from Washington DC visiting our daughter whose office is in the center. There were too many doors and access points that required the pass key to open, and for us who had a no. of luggages, it was inconvenient. There also were no porters available. |
7.5 |
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Jeremy
Mature couple
Thorpe-le-Soken,
United Kingdom
October 14, 2009
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Centrally located for amenities in Norwich centre. A clean, well run and comfortable hotel with all basic facilities. |
9.5 |
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Norman
Solo traveller
Turriff,
United Kingdom
October 12, 2009
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Friendly staff - free parking! |
7.5 |
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Caroline
Mature couple
Barnoldswick,
United Kingdom
October 8, 2009
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the bed was huge and very comfortable |
7.5 |
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Anonymous
Mature couple
United Kingdom
September 30, 2009
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Good location - a short walk from town and the middle of it all. If you drive, the carpark and hotel are on a one way system - with the car park (a Norwich council multi-story) a hundred yards before you reach the hotel. If you decide to check in first, then park, you'll get to see a bit of town all over again! (A bit of advice. Park, get the carpark ticket, and before you leave, the hotel validate the pass. Great system - but confusing at first! |
7.5 |
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Maureen
Mature couple
Chelmsford,
United Kingdom
September 30, 2009
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The staff were friendly and helpful. Rooms were spotless, with a really comfortable, huge bed. The Hotel is just two minutes away from the City Centre..........and the breakfast was fabulous. |
10 |
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Anonymous
Group
United Kingdom
September 23, 2009
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Good central location; cheerful staff only too happy to help; rooms very spacious Noisy because of plant machinery - nothing you can do about! |
8.5 |
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Anonymous
Family with older children
United Kingdom
September 23, 2009
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The service was friendly, it was a good price considering it was right in the city centre and the room was fairly big. It was very hot and the key card needed to unlock all the doors on the way in is annoying especially if you are carrying things. |
7 |
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Debbie
Mature couple
St. Ives,
United Kingdom
September 17, 2009
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Once booked out of the hotel, the parking in the council car-park remains free all day, leaving you plenty of time to go into Norwich. Could do with some more tea and milk in the room, although additional sachets were made available to you in reception to collect. |
8.5 |
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Anonymous
Family with older children
United Kingdom
September 6, 2009
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Proximity to town centre Group of small children occupying hotel and being noisy |
7 |
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Comelia
Young couple
Thurston,
United Kingdom
September 2, 2009
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Central location; very comfortable beds and pillows (better pillows than many hotels whose nightly rate is more expensive). |
7.5 |
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Rachel
With friends
cambridge,
United Kingdom
September 2, 2009
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Location & overall professionalism of the staff |
7.5 |
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Rosie
Young couple
Norwich,
United Kingdom
September 1, 2009
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enormous bed and plenty of space to spread out. Good location. Helpful staff. |
7.5 |
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Andrew
Solo traveller
London,
United Kingdom
August 26, 2009
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Very near to city facilities and venues. All parts of the hotel were in a very clean and modern state. I was above reception on the second floor and their was noisy young people standing out the front smoking, which interupted the peace and quiet of relaxing in my room |
7.5 |
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David
Mature couple
Loughborough,
United Kingdom
August 24, 2009
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Most of the facilities you could want in this category of hotel were there - the restaurant was extremely good value for money and the quality was excellent. The location was good. Travel directions from Premier themselves were hopeless as a landmark (Toys R US) has moved and road system has been altered! Tissues in the room would be appreciated and local powers to negotiate an extension to our stay would have been appreciated - or were the staff hiding behind "head office"? Air con a bonus. |
8.5 |
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Anonymous
Solo traveller
United Kingdom
August 22, 2009
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Ideally positioned for business Struggling with keycard to open doors when also carrying luggage |
8.5 |
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John
Mature couple
moffat,
United Kingdom
August 20, 2009
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The only thing that we didn't like, were the pillows which make your head very hot, especially when it was so hot in the city that weekend. |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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