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2 Pembridge Square, Kensington and Chelsea, London, W2 4EW, United Kingdom – Show map – Subway access
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332 verified reviews
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Notting Hill Hotel's staff speak: Serbian, Russian, Romanian, Polish, Italian, French, Spanish, English, German
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Bicycle rental, Library
WiFi is available in all areas and charges are applicable.
No parking available.
Shuttle service (surcharge), Airport shuttle (surcharge), 24-hour front desk, Express check-in/check-out, Tour desk, Ticket service, Concierge service, Private check-in/check-out, Shared lounge/TV area, Babysitting/child services, Fax/photocopying
Non-smoking rooms, Lift, Heating, Non-smoking throughout
Serbian, Russian, Romanian, Polish, Italian, French, Spanish, English, German
From 13:00 hours
Until 10:30 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children or adults are charged 100 % of the room stay per night per person when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 332 reviews
Value for money
Show reviews from:
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Situated in the heart of London, Castleton Hotel is an elegant 19th-century building adjacent to Hyde Park, just a 3-minute walk from Paddington Station and the 15-minute Heathrow Express service.
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The Hampstead Britannia is a 5-minute walk from the Roundhouse music venue and Chalk Farm Underground Station. It has a conservatory restaurant, and a bar with an outside terrace.
Score from 1443 reviews Review score
Located in the elegant Kensington district, Kensington Rooms offer stylish, colourful rooms less than 10 minutes’ walk from The Natural History Museum.
Score from 737 reviews Review score
View of the brick wall
Location was great Good value for money Lovely neighbourhood 5 mins from Notting Hill Underground
Paid Wifi Small Toilet Small Room No Fridge in Room
Small, television, phone, bathroom, etc. way below standard.
Good location, nice restaurants and cafe nearby, easy access to transport. Friendly staff with 24h reception.
Smelly rooms, kept windows open at all times. Old bathroom with leaky shower. Very basic room.
Location & Surroundings Personnel (kind and helpful)
Poor quality of paid Wi-Fi connection Small size of bathroom
Location of the hotel, staff was nice, bed was good.
Room was not very comfortable, bathroom small, shower didn´t work very well.
Seem old and dark
The location is perfect. 3 min walk to notting hill gate tube station. The staff was very kind and polite.
The wifi is a problem. I even wanted to pay but at 3th floor I could not get WIFI signal :) But I am sure they will fix it soon . I also advice the hotel responsibles to put some shampoo in the bathroom :)
- Family run, friendly staff. - Proximity to the tube station and buses - In a nice area. - Restaurants and supermarkets are a stone throw away. - There were bed bugs in my first room, but the staff changed the room for me immediate after I notify them and dealt with the room with bed bugs - staff are available 24h.
- Cleanliness of the hotel and room (had bed bugs in my first room) - No coffee/tea/kettle in the room (only one in the communal area) - Not allowed to use the fridge in the communal area. - No free wifi. - Noisy.
I had a very pleasant stay at the hotel. It is well located and close to busses and train stations. I enjoyed my stay. The staff were great and they have a lot of knowledge to advise for sightseeing and trips. I loved them.
It would be nice to have coffee or tea making facilities in the room.
Location can't be beaten and staff were friendly.
No kettle in the room, walls paper thin and you could hear the beds creak in the next room.
Location great 4 min walk to underground Notting Hill Gate
No wifi when stated there was for a fee, was told by owner that there is plenty of cafes/restaurants that have free wifi, not what you want to hear when you're on holiday and you rely on wifi for communication back home (Australia) the bed was springy/lumpy did not sleep well for the 4 nights we were there. This place could do with some renovations.
The room is basic but very clean, staff very helpful with information and only 5 minute walk from Portobella market.
Excellent for travel for buses. 360 bus goes through Oxford Street and to Euston. Also buses to Kensington High Street etc. Get a bus mapfor free at mainline stations.Tube handy but did not use. Quiet tree-line street of villas, with shops and cafes on the main Nottinghill Gate road nearby. Room 36 obviously newly decorated, and with shiny black stylish wardrobe and dressing table.Quiet room at the back with three single beds: would have been even better value if there were three sharing, and not just one! No kettle in the room, but freely available with supplies in the lounge for all to use.(kettles in the rooms set off the fire alarm, I am told). Paul Rhodes nearby: good for breakfasts . Also Royal Fish and Chip cafe and Italian: good standard.
Very low toilet seat which caused me difficulty (but I have a hip problem so probably ok for most people) but good low step- in shower with plentiful hot water at all times. Had a very last minute late previous night booking through Booking.com who had informed me very late the night beforre that my pre-booked other place had overbooked itself and my booking was cancelled by them.. I did not know this was allowed to happen! Beware!!
The loation is good
Hardly any desired items
Nice staff attendance.
Had a problem with a room but after contacting reception we got another one in a second. Renovated room nice, clean and tidy. Nice and helpful staff. Amazing location on lovely, quiet square just 3 minutes from Portobello market (which is perfect when you want to go there in the morning to avoid the biggest crowd)
Rooms before renovation are really old and used (no objection to cleanliness though)
Position to tube station Polite and friendly staff Helpful staff
The only positive thing was the stuff, actually just one person Adriana
Where do I start? If I didn't pay 100 pounds a day, I would of thought I am staying at the crack house. Shower sucks No mirrors in the bathroom Toilet is broken Beds were from napoleon time Heater was working and it took 2 days to fix it. No coffee machine in the room. It is as basic as it gets Not sure when the last time they had renovations, The rest of the stuff while were friendly were not very helpful.
Sheets and toilet clean. Good location.
This hotel is clearly too poor for the price it charges. 1. It is old and not properly maintained. 2. Bed sheets with holes. 3. No closet. 4. No hand towels or shower gel. 5. Room door loose and with poor lock. 6. Beds not properly serviced. 7. No facility to store luggage.
The hotel staff are very nice and helpful. The location is great, away from the crowds of the west end in summertime.
Location and staff service
Cleanliness and facilities......very shoddy!
Location perfect. The staff were corteous and very helpful. The atmosphere was homely and generally there was an air of genteel shabbiness but beauty about the place that was charming and a delight.
Not safe and very very old. Needs lots of repairs.
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