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40 Hanover Street, Liverpool City Centre, Liverpool, L1 4LN, United Kingdom – Show map
Excellent location — rated 9.4/10! (score from 1053 reviews)
Rated by guests after their stay at Novotel Liverpool Centre.
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120 properties in Liverpool
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1061 verified reviews
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Novotel Liverpool Centre's staff speak: English
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Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not needed) and charges are applicable.
Room service, Packed lunches, 24-hour front desk, Currency exchange, Luggage storage, Dry cleaning, Shoeshine, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1053 reviews
Value for money
Show reviews from:
This 4-star contemporary hotel in Liverpool city centre has free Wi-Fi and views of the River Mersey. It offers a pool, a gym, an award-winning Italian restaurant and stylish, air-conditioned rooms.
Score from 758 reviews Very good
Situated in Kings Waterfront, next to the Albert Dock and directly opposite the Echo Arena and ACC Liverpool, Jurys Inn Liverpool is also a 5-minute walk into the city centre.
Score from 2262 reviews Very good
Just minutes from the Albert Dock and Liverpool ONE shopping centre, Hampton by Hilton Liverpool City Centre offers modern rooms with free Wi-Fi. There is a fitness room on site.
Score from 1605 reviews Fabulous
This 4-star hotel has views of the Royal Liver Building and the River Mersey. It offers free internet, an 18-metre indoor pool and luxury, air-conditioned rooms with satellite TV.
Score from 1231 reviews Fabulous
The hotel is very central to all city centre facilities. The staff were friendly and helpful. The food was good and the room was clean.
Beds were extremely comfortable. Very central location for restaurants, shopping and connection excellent to bus service. Reception booked us taxicab to attend function. Ist class service offered by staff.
Housekeeper knocking on our door to inform us of check out time.
The location being a short walk from the station straight into close on the centre of the city life.. Loads of local bars and restaurants. The hotel itself was well appointed, clean and comfortable. Our minimum interaction with the staff was handled freindly and efficiently.
There was nothing to dislike.
Everything except wifi
nothing except the free wifi was very poor
Lovely scene from upper floor room.
Breakfast a bit expensive for a family. Toilet is kept separate from the bathroom with no taps which caused some inconvenience.
Everything about this hotel is class , the rooms , the staff , the location and the cleanliness .
Breakfast was far too expensive .
I arrived at the Novotel on the 9th of January for a 3 night stay. I was with a party of 6 booking 3 double rooms. 2 of our party had checked in when the 3rd enquired about the swimming pool. He was told that the pool was out of order and that we would have been notified by email of this at the time of booking. I took out the email regarding the booking and told staff I was made aware of no such thing, We were then given some sort of excuse to having booked it prior to them advertsing the work. The hotel was booked based on two things its location and it having a pool. The manager was called for and his answer to this was to taxi us in the cold to another hotel as if he was doing us a favour. At this stage it was too late for us to go anywhere else and we accepted room upgrades (The differance between exectuive and double being that the toilet and washing facilities are in separate rooms in the executive). We had no further engagement with staff until the morning of departure where I asked the hotel receptionist if they could order me a 6 seater taxi heading to liverpool airport. I gave them almost 2.5 hours notice and was told the taxi would arrive at 11.30 am. I double checked with the receptionist if a six seater had been booked as I only noticed her writing 11.30 for room 832. I was assured she had. At 11.35 a single 5 seater taxi arrived. I told the recelptionist this and she went to discuss with the driver. She then got back on to the rank and told me they had non available now. I argued with her and told her to get onto another agency she reluctantly did this and ordered a six seater cab. 3 times she rang them and eventually 15 mins later was told they now had no 6 seaters available and it would have to be 2 taxis. I argued with her and got the manager, who I then advised would have to get two taxis and have the hotel pay for them on there account. I was then told this could be done but would be as soon as possible with no time given for the ETA of the...
Told on arrival that if I was paying by debit card, had to pay in advance as would take 2 weeks to be processed. Mystified but reluctantly did. Payment left my account the following day! In addition, the pool etc which was the main reason for booking was closed till Feb: not notified at time of booking.
Close Location to docks, shops , restaurants, etc. Clean. Helpful Staff.
Unfortunately the Hotel pool was out of action. We were allowed to go to another hotels pool but with two children wanting to go swimming all the time, getting a taxi/walking to another hotel was not as convenient as walking downstairs to the pool. This was one of the reasons we booked this hotel so was a little disapointed.
Staff were great.
Room was far too hot and stuffy. Was just told to open window. A great deal of noise from other buildings during the night.
Central, close to Liverpool One. Clean. Nice breakfast.
Bar area not very 'cosy'. On our visit the leisure centre was unavailable - which was unfortunate.
The location of the hotel,the modern decor,
The prices at the bar, and the pool was closed,a plug top was missing and could have resulted in a electrical shock.
bed comfort location friendly staff who tried but seemed overwhelmed
being o 10th floor very hot and stuffy broken fridge blocked sink advertised use of gym/pool with no notification that it wouldnt be available power cut on checkout day so limited room use as on top floor and no lifts
Ideal location for all city centre attractions, restaurants, bars and restaurants.
Leisure facilities closed for refurbishment at time of visit.
Clean, family friendly with kids corner in reception was a real hit with the kids, location couldn't be better.
Great location, clean, friendly staff, wifi!
The gym, pool and leisure centre were closed for repairs and could not be used.
Breakfast was good and the location was brilliant.
Very disappointed that the leisure facilities were not available due to maintenance being carried out and we specifically booked this hotel for the leisure facilities. We were upgraded to accommodate this but found no benefit in this. Do not think it should have a 4* rating.
Super close to shops and places to go .clean and safe hotel . Friendly staff
Having the loo separate to the bathroom
Rooms were spacious, I asked for a room near the top and was pleased to get one with a view of the city.
My mum mentioned two things, the separate toilet area should have a small sink so you can wash your hands and would be nice to have a coat hanger area not just in the wardrobe that would be great.
Close to shops, docks, bars etc
Leisure facilities were out of use
Good size room, all mod cons re: TV, Shower, beds. Very clean and tidy room and communal areas. Friendly staff. Excellent central location. Fit for purpose!
Great location, fantastic breakfast.
we stayed here for the 2nd year running for Christmas shooing, lovely hotel, great location, ideal for families.
changed my reservation to your hotel day of arrival to have a pool, advised your pool would be functional next day. it was NOT
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