Novotel Milton Keynes

The rooms were nicely decorated, the beds were very comfortable and there was ample car parking. While the hotel food and drink was expensive, there's a pub nearby that does serve reasonably priced food and drink.

Despite booking months ago and reserving non-smoking rooms, we got smoking rooms that stank to high heaven. The steam room was grubby and the leisure club changing facilities are very poor.

We had a problem with a leak. Staff were helpful and courteous. Change of room immediate.

Allocated a noisy room when there were quiet rooms available. Had to move rooms. Newspaper stolen. Extra pillows not delivered to room.

Everything was as expected - there were no disappointing let-downs ... these aspects are most important

The cost of food and general eating was too expensive - preferred to eat elsewhere

This reviewer provided a score but did not have any comments

the hotel was very accomadating, and made our stay very relaxed and enjoyable. the reception staff were happy to organise taxi's, change the room around and let us in late after the gates had closed. all in all a very good stay!

service that responsible to clean the room wasn't good ... they are not changing the bed cover and sheets even if there were some dirts

Clean and enjoyable, and friendly

Boy playing ball game's in the swimming pool and the bath in our room did not hold the water

I like the fact that there was a gym. It was small but at least there was one.

I did not like the separate toilet and bathroom. I also found it difficult to find. Pose code didn't register on Sat Nav and just saying Saxon street was not enough, it's a long street.

comfort and clean

steam room was cold and we couldnt use well

The staff were not helpful

facilities at the hotel, easy to reach local amenities, good food