Novotel Edinburgh Centre  

Clean and comfy rooms.

Rooms were a bit warm, and the air conditioning took a while to kick in when you set the temp.

The location was good. The staff very helpful.

The first room we were allocated was fitted for disabled clients with an inconvenient to use shower. The washbasin plug was broken and the carpet worn and dirty. The room also had a strong smell of cigarette smoke. When we asked to be given another room the reception staff were polite, friendly and helpful. The replacement room was much better in every respect.

The facilities were excellent and very clean. The staff were helpfull and friendly. We would certainly stay here again.

Good hotel well situated. Pity that they could not accommodate the car in their car park and said they would re-imburse the extra costs at Castle Street car park - but they didn't

See comment about car park

The price was excellent £70 Bed & Breakfast is the same as UK Government budget for hotel. Also, great to have pool, gym, sauna, steam room and jacuzzi to relax in after work. Breakfast was good as was the room. All in all, very pleasant stay. Would recommend at this price.

Nothing. Good effort!

I did like the use of the leisure facikities and also I thought the executive room was very comfortable and liked the use of bath and the shower

I did not like that there was no one serving in the bar when we arrived home from the city centre

Clean, tidy, comfortable bed.

Tv in original room didn't work, so had to change room wouldn't change tv. Food quaility poor. Not what we expected from 4 star hotel.

The hotel was pretty close to major attractions,the staff was always helpful , b'fast was good.The pool area although was not very spacious was very clean and well conditioned .I would recommed this hotel especially for familly travel.

We chose the Novotel as we were visting Edinburgh for the Hogmanay celebrations. It very very central and allowed us to walk to all the main attractions.

The heat! They had turned up the heating (centrally) for the coming cold weather, but had done so too much. Even with the air-con on zero, max seating...it was too hot. We resulted to switching the air- con/heating control off completely and opening the windows. But the room was still ridicously hot as the windows have security wires on them to stop them opening more than 2 inches.

Novotel Edinburgh Centre is a modern pleasant hotel, serve good food, great staff and service + very helpful, a very comfortable location and very very cosy, nice (modern ) and comfortable room to stay in.

The hotel especially rooms are too hot... Especially in the evening.

The hotel is well situated for visiting Edinburgh. The rooms are good size and the breakfast offers a good selection.

The room was not as clean as we would have liked - especially the bed. The sheets needed to be changed.

Clean, rooms with good decor and quite cheap.

Bar was very corporate and soulless.

I thought the hotel was excellent value for money and I found the contemporary decor very appealing. I was very impressed when I ordered extra tea bags and met the house keeper bringing them along to my room, with a smile, when I went back upstairs. Impressive service at a well run hotel.