Novotel London City South  

Reception staff very helpful on arrival. Peaceful but near to London life. Great selection at breakfast. Iron and ironing board in room. Comfortable bed.

Carpet in room was quite disgusting (in terms of cleanliness!). Breakfast staff helpful but almost a little too keen to clear things away. Temperature in room hard to regulate.

Good location. Friendly staff.

Room was a little small for our family of 3 adults and 1 kid.

Had a fantastic stay at the Novotel. Checked in (after a 5minute walk from the London Bridge tube) by a lovely receptionist who provided maps, local restaurants, general info etc. Once you orientate yourself your location is superb. Short walk from Borough Markets, a really quirky, fun food market which runs on the weekends. You're also about a 5minute walk to The Globe Theatre, overlooking the Thames which begins a gorgeous leisurely 30 minute riverside walk to Westminster Bridge and Big Ben passing the Tate Modern, Millennium Bridge, cafés/restaurants, The Oxo tower (craft shops), London Eye, London Aquarium and numerous street entertainers. Excellent buffet breakfast with super efficient staff. Same can be said of the bar food... Elements Burger ('',). Catered for coeliacs and had gluten free bread for breakfast! Modern, bright, comfortable hotel... Thoroughly enjoyed our stay.

Good location, close to many attractions. Ten minutes walk from the nearest Tube. Good soundproofing. Friendly staff.

Very hard mattress. Very hot room; I didn't think I'd need aircon with the outside temperatures; boy, was I wrong! And the aircon is ineffective and noisy. I also have a problem with charges for WiFi in this day and age. And don't get me started on the ridiculous charge for breakfast!

As we wanted to visit Borough Market the location was excellent. We liked the fact that our room had a toilet separate from the bathroom. Our very late arrival caused no problem.

Location - near all the South Bank attractions and transport facilities.

Cramped bedroom and en-suite facilities.

Good location.

Internet too expensive. Only two free computers at the lobby and were always taken by a bunch of kids. Reception area looked very dirty at all times. Too expensive for not including internet. Breakfast and meals in general very expensive as well.

This hotel is very clean, spacious, comfortable and quiet. It is a good value for the money we've spent. The rooms have everything you might need over your stay, but not a scale to weight luggage.

It is located a bit far from London Bridge station which could be a pain when you have to bring along heavy luggage with you. Some staff at the hotel could be a bit more friendly, doesn't cost anything. Only one Polish/ Easter European looking girl was pretty nice and smiling when giving us all the information we needed.

Friendly staff, lovely room, perfect location - cannot fault it!

It was easy to find it; the location was very convenient for me. There is a car park (which is a must as I travel by car). The room was nicely decorated, with everything I needed, and it was comfortable. The food was good to excellent. Te staff was polite and very friendly,without improper familiarity.

The only little problm was the condition system in my room: the blower was fine, but the temperature just did not go down. In fairness, I forgot to mention that on departure, so the next guest will have the same experience.

Location was great

Did not feel it was up to the standard of other Novotels I have stayed in.

The general hotel foyer and bar area and staff were very good.

The room was badly laid out, the seperate toilet was cramped and having to go back into the bathroom to wash your hands is unhygenic, the bed left little room to get the bathroom door open and into the bathroom. There was no hot water,at all in the morning so we couldnt wash before leaving the hotel.