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7 Western Gateway Royal Victoria Dock,, Newham, London, E16 1AA, United Kingdom – Show map – Subway access
|Superior Queen Room with Sofa Bed|
|Superior Twin Room|
|Superior Premium Queen Room with Sofa Bed|
|Superior Premium Queen Room|
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714 verified reviews
They speak your language!
Novotel London Excel's staff speak: Romanian, Portuguese, Polish, Lithuanian, Italian, Hungarian, French, Spanish, English, German
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Sauna, Fitness centre, Hammam
Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not possible) and costs GBP 16 per day.
Room service, 24-hour front desk, Currency exchange, Luggage storage, ATM/cash machine on site, Babysitting/child services, Laundry, Dry cleaning, Shoeshine, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Non-smoking throughout
Romanian, Portuguese, Polish, Lithuanian, Italian, Hungarian, French, Spanish, English, German
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 718 reviews
Value for money
Show reviews from:
With views over Royal Victoria Dock, ibis London Excel-Docklands is less than a minute walk from the ExCeL exhibition centre and the Emirates Air Line cable car system that leads to the O2 Arena.
Score from 2606 reviews Very good
The ibis Styles London Excel is opposite the ExCel Exhibition Centre and adjacent to the Custom House DLR Station. The O2 Arena can be reached in 20 minutes by public transport.
Score from 1275 reviews Good
Situated on the waterfront, Ramada Hotel & Suites London Docklands is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away.
Score from 1364 reviews Good
With a 24-hour front desk and popular restaurant, this modern hotel offers spacious rooms with Wi-Fi access. Premier Inn London Docklands is next to the ExCel Exhibition Centre in Royal Victoria Dock....
Score from 978 reviews Very good
Staff were very helpful. Bed very comfortable Good Location foe events at O2 and Excel.
Shower head was loose and would not stay in position. Hair Dryer didn't work Wifi wasnt great
Very new and modern, great staff, good food at reasonable prices and excellent service throughout the hotel.
The parking next door is quite tight if you have a large car.
I stayed a high standard room. Useful facility in room and location very near exhibition centre. Car park 16 pound a day, not bad.
Very poor service from room service. Staff very angry just because I ordered toothpaste from room service-- the staff told me it should be ordered from reception. Deluxe room only served an atrium view.
Excellent modern gym facilities
Shower leaked onto main floor and sink was blocked
Gym, steam room & sauna access excellent Size of single beds large Quality of breakfast was excellent
Very well placed for the O2 via the Emirates cable and very good breakfast choice. Good value bar meal and excellent wine.
Nothing - all great for us!
rooms nice and clean most staff very friendly and helpful
I booked taxis on the evening before we left to take us to the station on double checking on the day we where leaving found out that no taxis had being booked good job I ask early another so I taxis could be order to get us to the station on time. Breakfast tea and coffee not very hot traveling with my daughter and grand daughter ask for rooms close together they where on the second floor I was on the eighth floor
From the moment that we arrived the staff were helpful and polite. The hotel was warm and comfortable and had great rail links into the city. Great views all around too.
great location easy to travel into central London. lovely views from room. quiet location.
nothing to complain about.
Good sized room, staff friendly and helpful, evening meals delicious and a good choice for breakfast. Plenty of express shops nearby and rail/tube/cable car all in a short walk.
O2 Arena only 1.1 miles away if you travel by cable car - over 5 miles to go on foot or by tube/train. Car parking is limited under the hotel, check where else there is to park if going at peak times.
Fairly modern looking hotel. Superior rooms are a nice big size and very comfortable. Excellent location for a conference I was attending in ExCel, literally a two minute walk into the building.
Breakfast was expensive, so we skipped eating in the hotel. The "free" wifi wasn't very good, the speed was throttled but you could upgrade for a cost. I found it more practical to use the 4G connection on my phone and tether my laptop.
The location of this hotel was perfect for our visit as we were going to the O2 on the Saturday evening to see Madness in concert. Also we went to see a show in the West End on Friday evening and with the Docklands Light Railway right on the doorstep, access to anywhere and everywhere in London is so easy.
There is absolutely nothing that we don't like about this hotel. Hence, this is why we have stayed here many times.
I did not like that my room did not include breakfast,while my friend had the same room includes breakfast at the same price I had.
* Value for money * Location * Traveling to the city easy via DLR+Tube * Breakfast * Secured parking
* 4 stars but rooms are not special. They're just good
Room had a drain problem a bad smell was present
How clean it was and quiet.
There was no sink to wash your hands in the toilet area, you had to walk to the bathroom area and you had difficultly in closing the bathroom door as it was too close to the bed.
friendliness of the staff - excellent shower - staff in the dining room in particular Alicia and also a young man whose name i didn't get - he was so polite & got me poached eggs on two mornings - served with a smile.
a chemical smell from the duvet covers
Position, quality of rooms generally.
Plumbing dreadful. Waste backing up into basin and shower. Very slow to drain away.
location was nice , the hotel itself was really modern and nice. The room was big and furnished well. Good taste of colors and style.
Pillows were awful. The toiletries were quite cheap for a "four star" hotel. I used the sauna facilities surprised the hotel didn't offer slippers ( expected of its ratings). Minor faults which essentially don't matter but based on what i paid and the star rating of the hotel , I expected more.
Overall I had a good experience at this hotel. The room was clean and tidy, while there was no noise pollution.
There was a huge queue when I checked in. I think that having more receptionists during busy times would be a good idea.
staff were very friendly, rooms were immaculate , lovely comfortable bed , in a good location only minutes away from excel or an emirates ride away from o2- 5 mins walk -could not fault it !!!!!will definitely be booking again when going to o2 next .
Generally a good hotel, staff very helpfull
We do not like the idea of not having a wash hand basic in the toilet. This could lead to hygiene problems with door handles, light switches etc. This seems to be a modern trend in new hotels, as we had the same problem in another hotel chain. Please amend this problem
Friendly, helpful staff and a great breakfast
The room size Bathroom -included shower and a bath Free gym sauna and steam room for guests Clean and modernised furniture/decor Location walking distance to stations and skyline to O2 Opposite London excel Nice area Friendly and helpful staff Often come and stay in this area tried surrounding hotels but will definitely come back to this hotel
Everything was great only negative is breakfast price however we didn't have breakfast in hotel there's few cafes right opposite and nearby so it wasn't an issue for us.
Everything was lovely Would stay again definitely Charming receptionist with long black hair Didn't get her name!
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