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7 Western Gateway Royal Victoria Dock,, Newham, London, E16 1AA – Show map – Subway access
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591 verified reviews
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Novotel London Excel's staff speaks: Romanian, Portuguese, Polish, Lithuanian, Italian, Hungarian, French, Spanish, English, German
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Sauna, Fitness Center, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs GBP 16 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private)
Romanian, Portuguese, Polish, Lithuanian, Italian, Hungarian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 591 reviews
Value for money
Show reviews from:
With views of Royal Victoria Dock, ibis London Excel-Docklands is less than a one-minute walk from the ExCeL exhibition center and the Emirates Air Line cable car system that leads to the O2 Arena.
Score from 2205 reviews Good
On the Greenwich Peninsula, this Holiday Inn Express has modern, air-conditioned accommodations just a 15-minute walk from the O2 Arena and the cable cars at Emirates Greenwich.
Score from 905 reviews Very good
Located less than a minute's walk from ExCeL London, the Sunborn London is a floating super-yacht hotel features free Wi-Fi access, a bar and a restaurant.
Score from 351 reviews Excellent
With a stylish restaurant and cocktail bar, the Crowne Plaza London-Docklands features a modern recreation center with views of Royal Victoria Dock.
Score from 589 reviews Very good
For the price very good value for money . The staff very helpful, good place to stay for O2 and lots of eating places near by . Great rooms and views
I enjoyed having a deep bath ,but I am not tall, so I fit rather well. Clean room and bath area. Catherine Calgary
Plumbing fixtures definitely needed to be checked ( # 247) Plugs for sink and bathtub. Must be difficult for cleaning crew.
1.Wonderful Set of staffs 2.Wonderful domestic Cleaners (Carla) 3.Food was beautyfull and excellent 4.Area was clean ( enough toiletries) 5.Clean rooms and beddings. 6.A lot was good about the room 7.The alarm worked wonders. 8.The lady at the dinning reception was Wonderful.(Maria Gonzalez)
What didnt I like I liked~ loved everything. Will love to come back.
Staff are amazing, particularly the Bar Manager, her customer services is always second to none
Check-in didn't seem to have my details this time despite the fact I stay a there a lot
view from room in high floor situation and excelent service at the bar recommendations for dining possibilities by reception/info-staff individual handling of invoice details of decoration of breakfast room and lobby/bar
noise from air condition of neighbouring hotel
Clean and quiet. Good spaces to walk around docks. Venue quiet and efficient staff.
Glass of wine rather expensive but enjoyed.
The location was great as the ExCeL centre was my destination. We had a refurbished room which was very tidy, with good ensuite facilities. The staff were most helpful and the quality of the hotel breakfast and restaurant meals were excellent. The train service to London central was quick and reliable. WiFi was very good, apart from having to sign in every 24hrs.
The air conditioning was very noisy and not that effective. The room got very hot at night, making for disturbed sleep. Opening the window improved the ventilation considerably.
Good location, easy access to underground, buses and hop-on hop-off tours. Very close to Kensington High Street, plenty of shops for anything you need.
No free wifi, if we wanted that we had to pay or upgrade our room. In this day and age that's ridiculous.
Comfy bed. Overall clean.
View from hotel room.
A beautiful hotel conveniently situated for the Excel centre. We loved everything about it - the staff are friendly and helpful and the rooms and facilities are beautiful. Highly recommended.
The staff were friendly and answered queries patiently. The cleanliness was appreciated.
The breakfast seems to lack options for vegetarians and the cooked food varieties were too few.
I stayed at the Novotel London Excel because it was more or less where I joined my first ship back in 19.55. Thoroughly enjoyed my two day viset,friendly, helpful staff. Just one or two changes since 19.55
Not being used to air conditioning,I found it rather difficult to sleep.
Good location,clean,quite comfortable and well priced (if booked in advance)
A slight problem with breakfasts,eventually resolved after a degree if argument by hotel staff.
Location Restaurant Choice of wine Comfortable bed
Separate loo and bathroom - understand why in the design of the room but then there needs to be a washbasin in the loo if they are separate.
View from 9th floor Modern interior design. Lovely bathroom with selection of toiletries. Media station. Shoe shine machine next to lift. Proximity to DLR and Emirate cable cars.
There was nothing we didn't like!
Easy to get to, close to all types of transport. Excellent facilities loved it
The beds were really comfy We were allowed to store our cycles in the room We had an early start - too early for the hotel breakfast - so the staff gave us breakfast bowls and spoons for cereal in our rooms Even though we checked out Sunday morning the staff let us get changed upstairs when we returned soaked in the afternoon
the room was very good, the bed comfy and the bathroom interesting - once you had managed to find the button that turns the glass opaque!
We had breakfast in the hotel, however the staff informed us if we had requested breakfast the day before it was £5 cheaper, this should have been covered by the check in staff
Room quality was very good with good soundproofing considering I was on the 9th floor. Reception staff were quite helpful where they could be
The premium charged because it was the Ride London weekend. "Breakfast will be available between 5 & 5.30"...given the number of guests staying for the RL100, they could have made an effort to guarantee an earlier breakfast (esp considering premium charged). Only changing room facility on return from event was the toilets...really after spend £180 for a very short nights sleep!
Staff were very friendly and helpful and organised an excellent car service at short notice. Will definitely use for business next time I need access to Excel.
Very tight car park.
Ease of getting from hotel to O2. Enjoyed the small fridge in room.
Air conditioning either didn't work or wasn't working well because room was very hot. Had to open window to compensate which was then very noisy.
AMbience/ layout of room poor compared to Crowne Plaze a few yards further. Room was not cleaned on one occasion when returning after 2300 hours Struggle to get breakfast service for boiled eggs, etc
Lobby area, dockside views, modern feel.
Small toilet room.
The hotel was very close to the Excel arena.
The service in the restaurant and the bar was very poor. Staff not interested. The food in the restaurant was terrible. The bedrooms were very noisy.
Easy access for Excel Size of Room was good Ability to store bikes in rooms Breakfast was quite nice - better priced at £10 I this is fair
£16+ for breakfast on offer was too much - fortunately I got it for £11 but suggest a fair price is £10 Coffee espresso machine was not working in room - this was one of the reasons to upgrade to exec...
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