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Novotel London Heathrow Airport
M4J4, Cherry Lane, Hillingdon, UB7 9HJ – Show map
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6 Reasons to Choose Novotel London Heathrow Airport
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37 properties in Hillingdon
Including hotels, apartments, villas and more.
715 verified reviews
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Novotel London Heathrow Airport's staff speak: French, Spanish, English, German, Arabic
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Fitness Center, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs GBP 10 per day.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English, German, Arabic
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Novotel London Heathrow Airport accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Minors under 18 years old must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the swimming pool will be closed for renovation works on May 19, 2014 and May 20, 2014 and between June 2 and 27, 2014.
The property will be undergoing renovations from Mon, May 19, 2014 until Fri, Jun 27, 2014. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
Based on 715 reviews
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Check in staff and gym
comfortable room - good furnishings useful work space ipod adaptor to tv open lounge space very well designed.
temperature to room hard to control
Clean and nice.
I thought it was attached or super close to the airport. It is a 30 minute bus ride from the airport. That was a bit of a hassle.
Loved that the hotel was very modern & looked great
My partner and I both had upset stomachs after eating in the restaurant
DOG FRIENDLY SWIMMING POOL
wifi free but VERY slow
Proximity to LHR
Can't go for a walk
This was my first stay at Novotel LHR but it won't be my last. Most important, the room was absolutely pristine and the bed was very comfortable. The reception staff was courteous, as was the waiter in the hotel restaurant. And the menu prices for dinner were quite reasonable.
The price of the breakfast was very high, so I didn't order anything. I would have liked the option of only a roll or cereal or fruit.
Professionalism of the staff and their customer care approach. The breakfast is splendid too and my children would not stop talking about it since we came back.
Good value, clean rooms and bathrooms, wi Fi, good food in restaurant
Free wifi was great; it was available everywhere, it worked and was unlimited. Food at the bar was reasonably priced during the day. Staff were friendly and helpful. Hotel Hoppa Buses come by 2-3 times per hour connecting the hotel with all Heathrow Terminals. We used the Hotel Hoppa H1 from Heathrow Terminal 3 to the hotel and the Hotel Hoppa H51 to go from the hotel to Terminal 5 early the next morning, cost 5 GBP per trip. Would definitely stay here again.
I Liked everything in the room, bed was very comfy, bathroom excellent.
A single traveler is normally on a very strict budget, and therefore the price of breakfast and a meal is too expensive. I came prepared and ate in my room. It would have been nice to have a cheaper option for a meal nearby or within the hotel.
Very helpful and friendly staff, Clean and the room was very quite.
The Duty Manager attended to my complaint and offered free breakfasts and the bed was comfortable.
Check in experience was very poor the room I had booked was no longer available and I was told take what we have or we can't help you.
breafast was great
bads were not match the order. asked for queen bad and Sofa, for couple and child, and got only double bad for 3 people
the service at the restaurant was very slow we booked the room 3 months earlier and were given a disabled room the basins were to low and the toilet had no lid
Room service staff who answer phone need training .
comfortable rooms, good staff.
No visual signs from the M4 highlighting the location of the Hotel. All the Heathrow hotels needs billboard on the first roundabout highlighting the location of all hotels. The airport shuttle service was late, believe the Hotels groups should offer a free shuttle service. Major cities around the world offer a free service.
Nothing they never give me the opportunity to stay.my room which I booked with you was given to someone else.
To keep my mouth shut the offer me a complimentary drink.They dont even have the dignity to offer me a supper noing that I was arriving from a long journey.
air conditioned rooms
Burger at the restaurant was good.
Asked the front desk to book a taxi to the airport for us at 6.30am the next morning, however the person at the front desk forgot to make the booking. Luckily, the people in the morning were able to book us a taxi and we arrived at the airport just in time for check-in.
friendly staff and good facilities
Breakfast area was dirty, I had to clear a table to sit down, all tables around me were never cleared during the whole hour I was there. Tea never came despite asking twice. Breakfast served until 12pm - I went at 10am but no bread, eggs, muesli or tomatoes left? Bathroom towel also heavily stained.
Service on time Staff members were polite and friendly Room was excellent
Wi-fi was horrendous.
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