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113 Lambeth Rd, Lambeth, London, SE1 7LS, United Kingdom – Show map
|Executive Queen Room|
|Superior Queen Room with Double Sofa|
|Superior Queen Room with Sofa|
|Superior Queen Room with Sofa|
|Superior Queen Room with Double Sofa|
|Executive Queen Room with Sofa|
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492 verified reviews
They speak your language!
Novotel London Waterloo's staff speak: Slovak, Romanian, Portuguese, Italian, French, Spanish, English, German
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Sauna, Fitness centre, Hammam, Bicycle rental, Children's playground
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Restaurant (buffet), Snack bar
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not needed) and costs GBP 24 per day.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Ticket service, Luggage storage, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
Slovak, Romanian, Portuguese, Italian, French, Spanish, English, German
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 492 reviews
Value for money
Show reviews from:
Park Plaza Westminster Bridge London is set opposite the Houses of Parliament and Big Ben, on the South Bank. It is close to the London Eye, the Aquarium, restaurants and theatres.
Score from 5697 reviews Fabulous
Situated in Southwark, South East London, Novotel London Blackfriars is a contemporary hotel, less than 300 metres from Blackfriars Bridge.
Score from 713 reviews Very good
Situated on London's South Bank, this modern and family-friendly hotel is just a few minutes’ walk from the River Thames and London Eye.
Score from 1825 reviews Very good
Situated beside the London Eye, just 350 metres from Waterloo Station, Premier Inn London County Hall has a 24-hour front desk and international restaurant. South bank is a 15-minute walk away.
Score from 2419 reviews Fabulous
Staff were very helpful and helped us scan and post documents with a courier. Extremely clean!
Comfy bed but the headboard was really creaky, so much so that it woke us every time we moved. Will probably not book this one again as it is quite far from the main drag. Would rather spend more on accommodation and get closer to city next time. Spent a lot of time walking or in taxis.
The two ladies at the Front Desk were so friendly and helpful . Location is perfect !
A bit pricey but worth it because of the proximity to the iconic spots in London .
Room size Location Parking
Night check in staff was rubbish He didn't have a clue what to do Got locked out the next day because the key card stopped working as he only put one day on and we was staying two nights Then on check in decided to charge me in a some other currencey which he stated its hotel policy but once I declined then changed it to pound sterling Overall would have expected better for the price and brand Felt like a normal standard hotel was disappointed I don't think this hotel will be on my top list for london
Overpriced breakfast - didn't bother Free Wifi very slow so you have to pay for premium which is really standard speed. Really should be free. I am Accor member and the would not credit my points or recognise this because i did not book direct
Excellent service and Nice Staff. The room smaller than expected and climate in room was a bit Too warm in spit of the cooler. Gym was Nice and very Fresh. Breakfast very tasty. Some what noicy with Window towards the street. Nice view though with London eye.
I liked the location of hotel. Almost every attraction was within walking range. The breakfast was delicious. Staff very warm n helping. Affordable
Nothing to mention. Everything was fine
Location, breakfast, and wifi.
I reserved a room with a queen bed and sleeper sofa, but got a room with two twin beds.
pillows were a bit hard! couldn't screen out light from bathroom
1)Parking in basement very rare 2)Polite staff, gifts given to the children excellent food with play area for children within eye distance 3) Breakfast not rushed and plenty of range, excellent scrabbled eggs
Room rate is much expensive
Wonderful sweet personnel, very helpfull brilliantly situated near Houses of Parlement and London Eye Own Carpark
No WiFi Toilet did not flush properly
Courteousness of the staff and the overall quality of service. But what I like most is the location.
For a hotel of its standard the TV channels are limited and offer poor entertainment experience for the guest. I'm particularly disappointed that the TV service does not offer sports channels.
Some problem happened to our bank cards.But the reception insisted us to make the payment at the moment we checked in.There was a long distance for me to go to the ATM for cash. I requested to pay it just after we checked in, but he insisted. I had to walk a long way to the underground station and left my wife at the hall. After one hour, I got cash and came back. The staff gave me another room and said it was in higher floor with good view. I was glad to accept that.While I came into the room he offered, it was a small room with small bed ,not in the picture of booking.com. I was angry but did nothing because I was extremely tired!!! By the way, the fitness center was a place that never opened. One thing I felt good wa the cleaning staff. They were kind.
Conference facilities, staff and restaurant all great. The rooms are nice clean and simple. Really happy with this hotel.
Expensive, but good value considering other prices in London! Also, not as close to Waterloo station as I'd expected.
The hotel is modern and contemporary and very clean and good customer service. The location is a definite plus for this hotel.
Breakfast not included in the package but we were offered a discounted rate.
The house keeping staff were certainly inadequately trained ; for starters they have a extremely poor command of English and do not seem to either understand or speak English or are good at evasion. My room was, bed linen unchanged for the entire stay ( I checked with known marks), plastic water bottles kept unremoved for days, and complimentary biscuits supposed to be provided with the tea/coffee maker , inexplicably withdrawn after the first 2 days, and restored a full 24 hrs after I had to raise the issue. I also found the furnishing not upto the expected levels , found in other hotels of the brand.On the other hand I found the front office staff and coffee shop staff eager to please and help, and must in all fairness record this fact. I have stayed previously in hotels of the brand else where, but must now draw the line in London.
The reception staff were excellent.
Inexperienced untrained bar staff, didn't know size of measures for spirits, martini and Campari.
Overall very nice stay at the Novotel
There was no sink for hand washing in the toilet!
-Spacious rooms -Excellent and helpful staff -Excellent facilities -Excellent waiting areas in the Lobby -Bus stop is exactly infront of the hotel -Excellent view on the Westminster area, London eye and river Thames
-A little bit far away from an underground station (nearest 10 mins walk)
clean hotel quality facilities are available staff are efficient
rooms much smaller than expected shower/toilet facilities are cramped
Excellent location good price
I liked the location & the comfort of the room.
The room was a wee bit small for 2 adults & one 15 year old.
Location, room size, extra sofa bed
Bad staff at receiption. At first denied my online booking at the hotel. Room door key did not worked few times.
Location, friendly staff, comfort of name brand
Price for quality
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