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113 Lambeth Rd, Lambeth, London, SE1 7LS, United Kingdom – Show map
|Executive Queen Room|
|Superior Queen Room with Double Sofa|
|Superior Queen Room with Sofa|
|Superior Queen Room with Sofa|
|Superior Queen Room with Double Sofa|
|Executive Queen Room with Sofa|
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1699 properties in London
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477 verified reviews
They speak your language
Novotel London Waterloo's staff speak: Slovak, Romanian, Portuguese, Italian, French, Spanish, English, German
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Sauna, Fitness centre, Hammam, Bicycle rental, Children's playground
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Restaurant (buffet), Snack bar
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not needed) and costs GBP 24 per day.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Ticket service, Luggage storage, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
Slovak, Romanian, Portuguese, Italian, French, Spanish, English, German
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 477 reviews
Value for money
Show reviews from:
Park Plaza Westminster Bridge London is set opposite the Houses of Parliament and Big Ben, on the South Bank. It is close to the London Eye, the Aquarium, restaurants and theatres.
Score from 5385 reviews Fabulous
Situated in Southwark, South East London, Novotel London Blackfriars is a contemporary hotel, less than 300 metres from Blackfriars Bridge.
Score from 697 reviews Very good
Situated on London's South Bank, this modern and family-friendly hotel is just a few minutes’ walk from the River Thames and London Eye.
Score from 1681 reviews Very good
Situated beside the London Eye, just 350 metres from Waterloo Station, Premier Inn London County Hall has a 24-hour front desk and international restaurant. South bank is a 15-minute walk away.
Score from 2439 reviews Fabulous
Room rate is much expensive
Wonderful sweet personnel, very helpfull brilliantly situated near Houses of Parlement and London Eye Own Carpark
No WiFi Toilet did not flush properly
Courteousness of the staff and the overall quality of service. But what I like most is the location.
For a hotel of its standard the TV channels are limited and offer poor entertainment experience for the guest. I'm particularly disappointed that the TV service does not offer sports channels.
Some problem happened to our bank cards.But the reception insisted us to make the payment at the moment we checked in.There was a long distance for me to go to the ATM for cash. I requested to pay it just after we checked in, but he insisted. I had to walk a long way to the underground station and left my wife at the hall. After one hour, I got cash and came back. The staff gave me another room and said it was in higher floor with good view. I was glad to accept that.While I came into the room he offered, it was a small room with small bed ,not in the picture of booking.com. I was angry but did nothing because I was extremely tired!!! By the way, the fitness center was a place that never opened. One thing I felt good wa the cleaning staff. They were kind.
Conference facilities, staff and restaurant all great. The rooms are nice clean and simple. Really happy with this hotel.
Expensive, but good value considering other prices in London! Also, not as close to Waterloo station as I'd expected.
The hotel is modern and contemporary and very clean and good customer service. The location is a definite plus for this hotel.
Breakfast not included in the package but we were offered a discounted rate.
The house keeping staff were certainly inadequately trained ; for starters they have a extremely poor command of English and do not seem to either understand or speak English or are good at evasion. My room was, bed linen unchanged for the entire stay ( I checked with known marks), plastic water bottles kept unremoved for days, and complimentary biscuits supposed to be provided with the tea/coffee maker , inexplicably withdrawn after the first 2 days, and restored a full 24 hrs after I had to raise the issue. I also found the furnishing not upto the expected levels , found in other hotels of the brand.On the other hand I found the front office staff and coffee shop staff eager to please and help, and must in all fairness record this fact. I have stayed previously in hotels of the brand else where, but must now draw the line in London.
The reception staff were excellent.
Inexperienced untrained bar staff, didn't know size of measures for spirits, martini and Campari.
Overall very nice stay at the Novotel
There was no sink for hand washing in the toilet!
-Spacious rooms -Excellent and helpful staff -Excellent facilities -Excellent waiting areas in the Lobby -Bus stop is exactly infront of the hotel -Excellent view on the Westminster area, London eye and river Thames
-A little bit far away from an underground station (nearest 10 mins walk)
clean hotel quality facilities are available staff are efficient
rooms much smaller than expected shower/toilet facilities are cramped
Excellent location good price
I liked the location & the comfort of the room.
The room was a wee bit small for 2 adults & one 15 year old.
Location, room size, extra sofa bed
Bad staff at receiption. At first denied my online booking at the hotel. Room door key did not worked few times.
Location, friendly staff, comfort of name brand
Price for quality
Nice staff, clean
Very friendly and supportive personell, especially front desk attendants
The shuttle bus to airport was really late. They should work with another company.
Staff was courteous and helpful. Location was quiet but seconds away from spectacular view of the Thames, parliament etc. Easy, safe walk along Thames (10 mins) to London eye, aquarium and underground . Hop on hop off bus route stops close to hotel. Taxi to and from st pancras train station only 14 pounds. Great cafe on the Thames just seconds from the hotel with amazing English breakfast and lattes.
It might be a less expensive hotel, but you will be nickelled and dimed during your stay. Wifi is free but if you want the premium wifi that is "ideal for guests who want to web surf, stream video or email" (what else would you need it for?), then you have to pay extra. Small bottles of water for just 2.75 pounds...how about some complimentary water since the water that comes out of the taps smells like rotten eggs. Sofa bed was filthy with a gross stain on the seat cushion. Room cleaning was below standard. A minor point, but the tissues, toilet paper and towels are all industrial grade.
specious room good price very quite area. WiFi in rooms near major attraction in London
slightly far from the shopping areas.
The location was excellent for the London Eye and Houses of Parliament
Our rate did not include breakfast when we came down the que was very long so we went to a cafe on the river side this was on both mornings of our stay
Staff were very helpful and understanding when I told them I needed to change hotels as I have a spinal injury and I just couldn't spend one more night in those beds.
I honestly did not like one thing about this hotel except the staff. It was run-down (the mattress was extremely thin and lumpy, the bed slats were broken so the whole bed rolled to one side, the air conditioning vent was broken and it just flapped away loudly all night but it was too hot to turn it off, the tv was tiny & at an odd angle, the positioning of the bathroom was impractical and I saw many places where the tops of things were covered in a thick layer of caked-on dust. I've seen better quality amenities, more comfort and cleanliness at a mom & pop establishment where they rent a room out over summer. For the price and the brand name this just is not up to scratch. I am baffled as to how this hotel got such high scores from other reviewers. For almost the same price I stayed in a better location just up the road in one of the nicest hotels I've ever had the pleasure of staying in. THANK GOD we switched, I couldn't wait to get out of there!
The focused attention staff brings to bear on guest matters. And, if course, the location. for the tourist perspective, all key sightseeing is, well, all around. Have been using this property for last few years and can easily vouch as good for business and tourist visit.
Great location just a short stroll down the embankment and your in central London. Nice clean room and comfy bed. Very friendly staff and nice relaxing bar area. We have stayed at this hotel many times for a short city break and it is always good
We did not have any problems at all this trip and enjoyed everything
Although the hotel seemed a bit out of the way it actually was in a good location, particualry if fit and able to get about. It has a secure car park which is useful if you need to bring a car. The hotel is modern and fresh and the restaurant was very good.
The room was a bit cramped but adequate as a base, even with three adults sharing the room.
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