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Novotel London Waterloo
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When would you like to stay at the Novotel London Waterloo?
Top
Based on
125
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Jiri
Family with young children
Olomouc,
Czech Republic
November 4, 2009
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Very good children policy, convenient location close to many sights, rather kind and helpful staff Rather chaotic hot drink service at breakfast |
7.5 |
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Catherine
Mature couple
Minehead,
United Kingdom
November 3, 2009
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Good central location. Excellent access to embankment, Westminster, South Bank.Comfortable room. Quiet considering the central location. The room we had was equipped for disabled person. This did not matter to us except that the shower attachment was so low down that it was very difficult to use just to wash your hair etc. Hotel staff just shrugged when we asked about this and said only superior rooms had showers! Restraining fitment on window was broken which could have been dangerous for small children as it opened very wide (on 4th floor). |
7 |
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Elizabeth
With friends
Stoke-on-Trent,
United Kingdom
October 31, 2009
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the room was lovely and the breakfast was very nice location was further away than we thought from waterloo station . |
9 |
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David
Solo traveller
Southport,
United Kingdom
October 24, 2009
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All staff were friendly and efficient. Rooms were spotless and breakfast was excellent. |
9.5 |
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Terry
Young couple
Scaer,
France
October 16, 2009
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Locality of the hotel was fantastic to see all the sites. Good food, very clean hotel and friendly staff. Stairway was confusing. |
10 |
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Anonymous
Young couple
Netherlands
October 14, 2009
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We were positivelly surprised by this Hotel. The location is very central, with a bus stop just outside going to Trafalgar Square and Oxford Circus is very practical. Staff was very nice and even changed our room when we asked for one with city view. The rooms are very clean, big and confortable. There was big sofa-bed in the room which could easilly accomodate 2 children, if necessary. The complete hotel seems to have been recently renovated. Furniture is new and very modern. In short, great value for money! Closest underground station is 10 minutes walk, by the second day we found it was better to use the bus. This was a very good alternative. The first breakfast we had was on a weekday and everything went well. Unfortunatelly on the weekend breakfast became a stressing experience, the room was completelly full and service hectic. The buffet was several times empty. It was common to run out of milk or bread! I think that with better staff organisation it would be easy to improve. It's a pity that such a good hotel leave a less good impression because of breakfast. Nevertheless this hasn't stopped me from reccomending this hotel to my friends!!! |
9 |
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David
Mature couple
LANDGRAAF,
Netherlands
October 13, 2009
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This was my second stay in a Novotel hotel and I think they have the formula just right. Nice room, food good, personnel efficient and good humoured. Roomy underground secure garage available. Central London congestion charge applicable; hotel should advise guests visiting by Car. |
8.5 |
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Jonathan
Family with young children
Amsterdam,
Netherlands
October 8, 2009
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Super friendly staff, quick service, great brakfast (choice of cereal, to a few cold meats and cheese & the full english - all buffet style) quite room, comfy bed - Perfect for what we needed. Also had a pull out sofa bed for 3 year old. For the real pedantic a couple of DIY touches needed, bed light, shower unit door not closing - but is this a deal breaker? No - would stay here again. |
8.5 |
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Richard
Mature couple
waterlooville,
United Kingdom
October 1, 2009
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Good location,modern,not too noisy,good value for money |
10 |
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Rosalind
Mature couple
Taroona,
Australia
October 1, 2009
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Location was excellent, the size, cleanliness and value for money was better than I have ever experienced in London. |
9 |
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Anonymous
Solo traveller
United Kingdom
September 28, 2009
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Excellent, clean & quiet room, as requested. There was a mix up with the payment. This also happened at another Novotel two weeks ago. |
9 |
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Feeraz
Solo traveller
Couva,
Trinidad and Tobago
September 28, 2009
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I traveled to attend a business conference. The location of the hotel was well situated; just a few minutes walk to the business center, and within walking distance to restaurants, tourist attractions and shopping areas. |
8 |
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Kirsty
Young couple
Penmaenmawr,
United Kingdom
September 16, 2009
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Bar, location Expensive breakfast |
7.5 |
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Anonymous
Family with older children
Norway
September 14, 2009
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Excellent location, near to the city centre but still quiet. Nice rooms, nice reception, nice food (except for the lack of gluten free bread). Not quite satisfied with the breakfast; gluten free bread was not offered until the last day of our stay. I also miss some more cold cuts with the breakfast. The routine with the coffee was quite "bothersome". It didn't arrive until we were finished eating... |
8 |
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Tony
Mature couple
Weston-Super-Mare,
United Kingdom
September 14, 2009
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It was convenient to my business meeting and had its own car park |
8.5 |
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Robson
Young couple
Oslo,
Norway
August 27, 2009
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Staff attention is great! Location is even better! The breakfast is not included |
9.5 |
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Stephen
Mature couple
Barrow in furness,
United Kingdom
August 23, 2009
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The location close to the imperial war museum plus a relaxing stay. |
8 |
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Anonymous
Family with young children
Netherlands
August 15, 2009
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Kamer, ligging, free internet, breakfast, service room had no view |
9 |
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Catherine
Family with young children
Mons-en-Baroeul,
France
August 14, 2009
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It had a car park, it was very central, quiet, the staff was helpful, pleasant and efficient in a natural way, not like robots, breakfast was great. The coffee and the hot chocolate! |
10 |
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Anonymous
Young couple
Ireland
August 12, 2009
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The fact that the hote was easy to find and that it was only few minutes distance of walk to the main attractions in London and underground station. The view from the room was for different blocks. |
8.5 |
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Mona
Family with older children
Unionville,
Canada
August 9, 2009
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on site restaurant, on site internet, close to downtown rooms small |
8.5 |
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Pieter
Solo traveller
Velserbroek,
Netherlands
August 8, 2009
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Kind help at the reception Change of the "old" pub |
6 |
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Camilo
Family with young children
Barcelona,
Spain
August 3, 2009
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Good location, nice rooms, good breakfast air conditioner was not working correctly |
10 |
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Chris
Mature couple
Gloucester,
United Kingdom
July 29, 2009
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Room very spacious,and clean, staff friendly, good location No drawers in room (just a minor quibble) |
9.5 |
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Joanna
Mature couple
walsall,
United Kingdom
July 28, 2009
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staff brillient, loved the food very high quality, liked the idea that children can stay free under 12 |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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