Novotel London Waterloo

el personal muy amable y la relacion calidad precio es muy buena

Nos ha gustado todo en general del hotel , buen servicio, el personal muy profesional , buena relación calidad -precio.

La amabilidad del personal y la correctisima atención en todo momento en la cafetería-desayuno y en la recepción.

El armario es demasiado pequeño y no hay espacio para zapatos ni cajones.

Las habitaciones espaciosas y modernas, la ubicación ( nada mas salir del hotel veías las casas del Parlamento y el Big Ben) y el trato de los empleados

Las habitaciones son un poco calurosas

Me ha encantado el trato personalísimo del personal... Sobre todo hubo dos especialmente cariñosos con el grupo español y nos solucionaron todos los problemas.

Nada...todo es O.K.

Su ubicación cercana a monumentos hirstóricos, el estado de las instalaciones y de la habitación

Lo que más me ha gustado del hotel, la ubicacion, habitación amplia y con un diseño muy actual, el servicio del hotel muy agradable.No se tardaba nada en llegar al centro y teniamos al otro lado unas vistas espectaculares el parlamento y el Big Ben nada más salir del hotel.

En el desayuno habia que esperar un rato ya que se formaba cola.La habitación tenía una temperatura un poco fria, quizas es la temperatura que a ellos les gusta pero para nosotros esa temperatura no lo era.

Good central location. Excellent access to embankment, Westminster, South Bank.Comfortable room. Quiet considering the central location.

The room we had was equipped for disabled person. This did not matter to us except that the shower attachment was so low down that it was very difficult to use just to wash your hair etc. Hotel staff just shrugged when we asked about this and said only superior rooms had showers! Restraining fitment on window was broken which could have been dangerous for small children as it opened very wide (on 4th floor).

All staff were friendly and efficient. Rooms were spotless and breakfast was excellent.

We were positivelly surprised by this Hotel. The location is very central, with a bus stop just outside going to Trafalgar Square and Oxford Circus is very practical. Staff was very nice and even changed our room when we asked for one with city view. The rooms are very clean, big and confortable. There was big sofa-bed in the room which could easilly accomodate 2 children, if necessary. The complete hotel seems to have been recently renovated. Furniture is new and very modern. In short, great value for money!

Closest underground station is 10 minutes walk, by the second day we found it was better to use the bus. This was a very good alternative. The first breakfast we had was on a weekday and everything went well. Unfortunatelly on the weekend breakfast became a stressing experience, the room was completelly full and service hectic. The buffet was several times empty. It was common to run out of milk or bread! I think that with better staff organisation it would be easy to improve. It's a pity that such a good hotel leave a less good impression because of breakfast. Nevertheless this hasn't stopped me from reccomending this hotel to my friends!!!

Super friendly staff, quick service, great brakfast (choice of cereal, to a few cold meats and cheese & the full english - all buffet style) quite room, comfy bed - Perfect for what we needed. Also had a pull out sofa bed for 3 year old.

For the real pedantic a couple of DIY touches needed, bed light, shower unit door not closing - but is this a deal breaker? No - would stay here again.

Location was excellent, the size, cleanliness and value for money was better than I have ever experienced in London.

I traveled to attend a business conference. The location of the hotel was well situated; just a few minutes walk to the business center, and within walking distance to restaurants, tourist attractions and shopping areas.