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Novotel London West
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When would you like to stay at the Novotel London West?| Room type | Max | Rate |
|---|---|---|
| Classic Twin Room |
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Show prices |
| Classic Room |
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Show prices |
| Junior Suite |
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Show prices |
| Executive Room |
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Show prices |
| Superior Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, Shops in Hotel, Gay Friendly, Airconditioning.
Activities
Fitness Centre, Massage.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Currency Exchange, Souvenirs/Gift Shop, Shoe Shine, Tour Desk, Fax/Photocopying, Ticket Service, ATM/Cash Machine on site.
Internet
Wireless internet is available in the entire hotel and charges are applicable.
Guest Parking
Private parking is possible on site and costs GBP 24.00 per day.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 14:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
Up to two further children under 16 years stay free of charge when using existing bedding.
Maximum capacity of extra beds in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Novotel London West.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
181
reviews
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Show scores of: |
Individual guest reviews for Novotel London West
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Dr
Young couple
Exeter,
United Kingdom
February 6, 2010
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The refurbished restaurant. Very uncomfortable bed with a sagging mattress. A shock to find that there is no flat screen TV in 2010! Very dated bathroom. |
5 |
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Anonymous
Group
United Kingdom
February 6, 2010
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excellent range for breakfast lift service busy at times |
7 |
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Alison
Mature couple
DUNBAR,
United Kingdom
February 3, 2010
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We did not have a superior room. Room was cold. Measures at the bar were wrong! |
5 |
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Betty
Mature couple
NORFOLK,
United Kingdom
January 28, 2010
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Convienent to the Apollo theatre It was unclear as how to work the coffee machine, so we wasted 2 atempts. |
5 |
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Hannah
Young couple
Newport,
United Kingdom
January 24, 2010
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Excellent breakfast and the beds were very comfortable. Prices on room service were very high. |
10 |
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John
Solo traveller
Newmarket on Fergus,
Ireland
January 21, 2010
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I was attending a convention there, so it was the ideal place to stay. The level of comfort was nice. some of the staff seemed not too friendly or happy in what they were doing. |
7 |
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Geoff
Mature couple
Market Rasen,
United Kingdom
January 19, 2010
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loaction - distance from Tube and Appollo theatre too busy - seminar/convention in progress.Bar area crowded and uncomfortable. |
5.7 |
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Barbara
Mature couple
middlesrough,
United Kingdom
January 16, 2010
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The modern friendly aspect was very welcoming. Nice area for eating after the theatre. good menus. Excellent range of food for breakfast. Overall satisfaction would use this hotel again. |
10 |
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Lynn
Mature couple
northampton,
United Kingdom
January 10, 2010
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We liked the closeness to the apollo also we had fish and chips when we arived the best fish and chips I have ever had . Because of the weather(snow) some staff had not gone to work so short staffed , we managed to get there from northampton though |
7 |
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Ann-marie
Family with young children
Huddersfield,
United Kingdom
January 7, 2010
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The hotel was clean, well presented and the staff was very helpful. The room was clean and very comfortable. would definately stay again and highly recommend. |
9.5 |
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William
Mature couple
Atherstone,
United Kingdom
December 23, 2009
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Staff very good, evening bar very good, breakfast buffet excellent, location for shows at the Apollo Theatre very good, good and safe car parking. |
8.8 |
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Anonymous
Mature couple
United Kingdom
December 20, 2009
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Selection and quality of food at breakfast was extremely good and set us up for a day's shopping! |
7.5 |
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Brian
Mature couple
KEIGHLEY,
United Kingdom
December 17, 2009
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Friendly and clean! |
6.8 |
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Liping
People with friends
Coventry,
United Kingdom
December 17, 2009
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The service there was excellent. |
10 |
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Linda
People with friends
READING,
United Kingdom
December 12, 2009
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The booking in procedure took half an hour due to confusion over rooms booked.....room given was incorrect....had to wait 45 minutes for a meal in the lounge bar.....20 minutes for drinks to be brought....one of the lifts was inoperational at various times....staff surly....pillows extremely uncomfortable! |
5 |
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Anonymous
Solo traveller
United Kingdom
December 12, 2009
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Convenience of the location for Hammersmith Apollo. Pleasant enough room and public areas. Very slow bar service. Problems with check-in (room allocation incorrect) and tried to charge me wrong room rate on check-out, took a long time to sort out, despite me having my written confirmation from booking.com |
6.3 |
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Joy
People with friends
Telford,
United Kingdom
December 11, 2009
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It was the ideal location for the Apollo Hammersmith Theatre. Within 5 mins walking distance |
8.8 |
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Anonymous
Group
Switzerland
December 10, 2009
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The staff were friendly and the rooms were good. The hotel was located very near the underground station with easy access to central London. |
7.5 |
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Anonymous
Young couple
United Kingdom
December 9, 2009
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The bed was very large and comfortable, one of the best beds I have slept in. The bathroom was well equipped and the toiletries where generous and of good quality. Room was comfy. I felt the price did not match the quality of the hotel, although everything was there that was described, generally it was all very tired. I have been in the bar of a Novotel in the City recently and thought this is a really nice place. So when I booked in for a romantic weekend I expected something a bit smarter. The hallways where very depressing, I have found nicer Travelodge’s, carpets grubby etc.. There was a very strange door arrangement on the bathroom affording little privacy and could just be squeezed into around the bed. I was just a bit disappointed, I was expecting luxury in an Executive Room and it was not there for me. |
5.7 |
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Joanna
Family with older children
Aerdenhout,
Netherlands
December 9, 2009
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Efficient, convenient, comfortable, clean, free wifi/movies package, tea/coffee facilities, double sofa bed for additional child |
8 |
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Sofia
People with friends
MELISSIA ATHENS,
Greece
December 7, 2009
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The location of the hotel very convenient (especially when travelling from Heathrow airport). The price was quite good given what was offered.Very nice view. The customer service could be a bit better, without being bad. No free internet. |
7 |
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Stephen
Mature couple
STONEHOUSE, GLOS,
United Kingdom
December 2, 2009
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Reception & bar areas were cold & unwelcoming, would not want to spend evening there, Restaurant area was to small, long wait @ breakfast periods |
4.5 |
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Anonymous
People with friends
United Kingdom
December 2, 2009
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I was attending a conference in the hotel. Stay was comfortable and location very convenient |
8.3 |
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Doug
Solo traveller
Kniveton,
United Kingdom
November 30, 2009
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The service was very good Having reception on the 1st floor was weird |
8 |
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Robert
Mature couple
Northampton,
United Kingdom
November 27, 2009
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Close to transport connections (underground, trains and buses), and excellent shopping facilities nearby (Westfield) Aircon did not work although the fan was making the right noise, it was so hot we could sleep. This was reported at 10:00 in the morning and we were assured it would be repaired or we could move room. On our return at 21:30 we were told (It has definitely been fixed - I think - I'm not sure". It wasn't fixed and we had to wait for a maintenance and to come. He did repair it in 10 minutes and provided an additional fan, but it was frustrating to have to wait, and for it not being fixed the first time. |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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