Choose your preferred language. We speak English and 41 other languages.
1 Shortlands, Hammersmith and Fulham, London, W6 8DR, United Kingdom – Show map – Subway access
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
1878 properties in London
Including hotels, apartments, villas and more.
757 verified reviews
They speak your language!
Novotel London West's staff speaks: Russian, Dutch, Italian, French, Spanish, English, German
Booking is safe
When you book with us your details are protected by a secure connection.
Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
Russian, Dutch, Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two additional children under 16 years stay free of charge when using existing beds.
The maximum number of extra beds in a room is 1.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 754 reviews
Value for money
Show reviews from:
Just a 5 minute walk from Hammersmith Underground Station and less than half a mile from Hammersmith Apollo, an entertainment venue, is the Best Western Seraphine Hammersmith Hotel.
Score from 713 reviews Good
This modern hotel has contemporary air-conditioned rooms in West London, only half a mile from 2 Tube Stations (subway). Guests are a 5-minute walk from shops and the Hammersmith Apollo concert venue....
Score from 249 reviews Very good
A 5-minute walk from the Westfield Shopping Center, Dorsett Shepherds Bush provides elegant hotel accommodations with an Asian influence.
Score from 443 reviews Excellent
Novotel London Wembley is just a 5-minute walk from Wembley Stadium and Arena. It features a small, but well-equipped gym and free Wi-Fi.
Score from 1273 reviews Excellent
Bed was too hard
The hotel is close to the tube station and there are some nice bars and restaurants locally
The wait to check in was a little too long
Not bad. All good. I recommend it and I guess I will take the same hotel for next trip
We told reception about this, they sent maintenance man up, but it was still freezing after he left. We then had to request two more quilts for the beds, which was much better. Staff did try to help, but we were really uncomfortable, especially when we showered the next morning. Have stayed before without any problems.
The air conditioning/ heater didn't work properly. Didn't blow hotter at all. Needs sorting. Don't know if the room was exceptionally cold because it was at the end of the building. It wasn't particularly freezing outsider even.
Excellent members and very helpful. Copious breakfast and very good bar food. Location is central to reach any where in london
Location. We were attending a show at the Hammersmith Apollo
At 4 am my 84 yr old mother broke her hip in the bathroom and after a 4hr wait face down on the cold floor the emergency services could not get a stretcher up to the 3rd floor as the lifts (inc. the service lift) were too small - WHO DESIGNED THIS HOTEL? She had to be manhandled into a wheelchair and the Consultant remarked it was one of the worst breaks seen
Friendly from reception to breakfast. Very professional. No complaints.
Lots of underground parking but pricey even at hotel rates. Free wifi but no password obvious so didnt bother.
ok not bad loction Hammersmith quite busy good transport links with tube only a 5 minute walk away. Room size enough for a single person. Bathroom well stocked with towels & soup etc. Bed was fine warm and comfortable.
A few points I have to mention about my stay. The telephone did not work at all even after a visit from maintaince. The picture on hotel tv blanked out sound only for short while. Matter was resloved by the visit of the repairman. After arriving back after my night out I asked for a call at 08.45am, I never the alarm call I guess it had something to do with the phone not working.!!!
A bed is very comfortable. Also the bathroom is very clean
The phone service is bad
Extremely noisy guests and didn't get goodnights sleep
The lobby is nice and clean and the staff were welcoming
The rooms are cheaply furnished and not comfortable. The bathroom is tiny and the fittings cheap. Of particular frustration, the TV is very slow, the sound often cut out and there were a total of about 5 channels. All in all Im unimpressed.
Location very close to Hammersmith tube station, very clean and also excellent breakfast.
Cost, location, helpful staff
Shower and shower screen were not great. Ended up with water all over the floor.
The staff were extremely helpful and polite. The facilities were very good, clean and well presented. All round I would be more than happy to stay here again and to recommend to others
I was upgraded to an executive room but the bed was extremely uncomfortable and I almost felt like I was sliding backwards towards the head board. The room was also quite cold and despite me tuning up the heating the second evening there was no improvement and I ended up wearing the complimentary dressing gown in bed to stay warm.
There were very strong mouldy smell in the room. I think the reason is not that the rooms are not cleaned but after a shower the floor is wet and stays wet. That causes mould and you think you're exposed mould causing health risks.
Friendly helpful staff. Quiet room as requested. Fantastic breakfast servers until noon.
Not enough reception staff on during the evening. Our room key stopped working and we had to queue to get it sorted.
The whole experience was very good.
Bar staff could not cope with more than 15 people waiting to be served at the same time.causing us to retire to our room.
Location, allowed to leave baggage at reception, quiet rooms, comfortable beds and an excellent breakfast
Tiny bath and bathroom. Poor choice of beer at the bar and over priced.
The very quick check out. The breakfast was of a high quality.
The entrance to the hotel was a bit like a dark ally. I think a lone female would be frightened to walk down there late at night. My room was clean, but there was a cob web in the room that seemed to be more than a couple of days old.
Service in bar .. Forgot to serve our coffee and when it came it was cold!
Car parking to expensive as a regular customer. A possible reason to move to another hotel.
Good location and facilities
The hotel changed my room booking and were very unhelpful when I wanted it corrected. The staff were quite rude. I have stayed here several times before, all good but I will never got back to a Novotel again.
The location suited us well as we were going to a concert at the hammersmith Apollo, just a 10 minute walk away. Also very convenient for the tube station. Having bathrobes and specialist coffee were nice touches. Receptionist was helpful.
Some of the external lights on the steps up from the pavement were not working which meant it was a bit dark when we returned at about 11pm. Hooks on the back of the bathroom door to hang the bathrobes on would have been useful
Staff, room, comfort, food
A little pricey to stay and food is very expensive, but good quality
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.