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1 Shortlands, Hammersmith and Fulham, London, W6 8DR, United Kingdom – Show map – Subway access
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1926 properties in London
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817 verified reviews
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Novotel London West's staff speaks: Russian, Dutch, Italian, French, Spanish, English, German
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Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
Russian, Dutch, Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two additional children under 16 years stay free of charge when using existing beds.
The maximum number of extra beds in a room is 1.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 812 reviews
Value for money
Show reviews from:
The W14 Hotel offers award-winning, 3-star accommodation in London’s Kensington district, just a 5-minute walk from Barons Court and West Kensington Tube stations.
Score from 691 reviews Good
Just a 5 minute walk from Hammersmith Underground Station and less than half a mile from Hammersmith Apollo, an entertainment venue, is the Best Western Seraphine Hammersmith Hotel.
Score from 764 reviews Good
The Hilton London Olympia is on London’s fashionable Kensington High Street, 650 ft from the Olympia Exhibition Centre and within easy access to central London.
Score from 706 reviews Good
Offering a restaurant and free Wi-Fi access, St Paul Hotel is a stylish boutique hotel just a 5-minute walk from Hammersmith Tube Station and Kensington Olympia Exhibition Centre.
Score from 547 reviews Excellent
The staff were very nice.
The unexpected cost of the car parking
Reception and guest relations staff very fantastic. Really made us feel welcome and we extremely professional
Our second morning we experienced a busy breakfast and the service staff were not very friendly or attentive.
The charming, efficient and friendly staff.
Nice staff very good Breakfast in a buffet Comfortable bed good location
Room carpet was old and stained.
Is not a luxury hotel, but with good and honest service, comfortable lodgings and services.
Broken shower, sink and toilet clogged with constant water flow, inconsistent with the principles to not waste of water.
Breakfast dear and cold
Close to tube and Apollo
Breakfast over priced and cold
Room was comfortable and slept well.
Disappointed with the service I received at breakfast. I was a guest on my own and was forgotten! Maybe a table for one facing a partition is not a good idea!
A bit noisy (we could hear people in other rooms) WiFi wasn't free
Stayed for one night loved the fact they have two restaurants, rooms are spacious and comfy bathroom is nice and has a bathtub
Parking is really expensive, £1.50 for one hour is quite over
Clean,break fast was good,helpful reception everything else was good except wifi n TV
I believe wifi should be inclusive in the price because if I were home or anywhere else I would still have wifi but having to pay for wifi and what to watch on TV makes it a rip off what's the use of a home or bedroom without TV I think I should be getting that free or been included in the price and not be asked to pay for that.
stsaff very friendley and helpfull
bathroom edges looked grabby
Hotel located close to the Eventim Apollo
Hotel entrance looks smart and clean, staff are helpful to a point and friendly, however the rooms are tired and in need of refurbishing, the pictures portrayed on booking.coms website made us believe that we would have a walk in shower which we didn't it was over the bath, the shower glass consisted of two pieces which meant that water leaked through the gap of the pieces and flooded the floor, the shower was not very powerful and the shower hose was in need of a good clean as it had pink scum on most of it as did the joins on the shower door, the sink overflow pipe was covered in a thick layer of scale, the floor had hair on when we arrived. We felt that we had been put into a standard room and questioned this at reception but were assured it was one of their superior rooms, we told the receptionist that the bathroom wasn't very clean and were told that housekeeping had gone home but that it would be sorted the following day, the problem was that we were only staying one night so cleaning it the next day wouldn't have helped us. The reception on the TV in the room kept breaking up making it impossible to watch anything. I wouldn't recommend this hotel.
Hotel is close to Hammersmith station. Breakfast offers a large choice of food and room is large enough despite the high number of guests. Convenient bar with nice staff.
The house keeping staff was talking very loudly in corridors early in the morning (almost shouting!).
No lighting from ramp from hot to street made walk a bit precarious in the evening.
I found my room to be very noisy, other guests were very inconsiderate when going to and leaving rooms. Would be better to spread guests out across the multiple floors as I am sure the hotel wasn't full.Toilet paper quality was poor, check-out process slow and no porter around to take baggage.
The hotel is modern Good facilities such as ironing table, hair dryer, nice collections of shampoos and specious room.
The entrance of the hotel is not easy to reach (if it was your first visit), the man who was in the reception was not friendly and bad wifi connection.
Camp bed not made up second day dirty mugs left and not replaced with clean one
location of Novotel for my meeting the following day.
staff, although very friendly at customer relations, were not sufficiently knowledgable re facilities in immediate vicinity of hotel. Eg didn't know name of road which I needed to get to (turns out it's a really main road adjacent to the hotel) and didn't advise me correctly as to the right exit from hotel to get to where I wanted. Given it was dark and there is NO lighting on the path from the hotel on the route they suggested, this was a bit off-putting when I had to go out in the dark on my own.
Easy location and breakfast was good. Like many of these hotels, clean but without any real personality.
Bit of a delay checking in, not busy, but too few staff.
Good location, friendly staff, very good breakfast.
Rooms getting a bit old.
The staff from initial welcome at reception, coffee, dining staff, left luggage staff, all very pleasant, accommodating and an asset to the hotel.
Friendly and helpful staff and lovely bar area. Very near to the tube. The room and bathroom was clean and nice toiletries!
The breakfast was very nice and beds comfy.
The plugs in bath didn't work . Found toe nails on carpet in room same place for 2 days!!
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