Novotel Manchester Centre  

I arrived at the hotel in the morning after staying across the road at the MacDonald Townhouse. I found the difference acutely negative. First impressions count and the Night Manager, although polite and serviceable, was dour and negative and gave me the impression he would rather be anywhere else, and would rather be serving anyone other than myself. The room was pleasant enough, but I had to keep the curtains closed at all times on account of the rooms opposite. I was profoundly disappointed to discover that you charge for wifi. This service is gratis at the townhouse and is a rather meanspirited way of procuring extra money. I would never stay or reccomend the hotel on the basis of unfriendly staff and needless charges.

it was a beautiful hotel and the staff were very helpful and friendly. A very good service received by all staff

I really liked how friendly and welcoming all the staff were on our arrival and durning our stay. The hotel was very clean and central to all ideal locations. Food and drink was reasonable and the free Internet use in the lobby was very handy. Great surrounding bars and places for dinner. Very attentive staff.Overall a great place

It is very central for manchester city centre. The price was reasonable, we booked a month in advance, the breakfast was wonderful, everythink you could possibly want, yum!!!

The toilet although seperate from the bathroom was very small and the door didnt shut very well.

We found the hotel to be of a very high standard. It was ideally situated in the town centre but tucked away in a quiet corner. A car park was directly under the hotel and discount given for guests. The rooms were lovely, we had a superior room and were very pleased with it. The hotel was very modern, very quiet and the breakfast was first class too. We also didn't have to check out till 12 midday which was ideal after a night at a concert as we didn't have to rush down for breakfast. The staff were very helpful providing us with maps and bus details. We would stay at this hotel again and recommend it to others.

We both loved the location and how we was made to feel welcome when we arrived

I was promised a nespresso coffee machine and an ipod dick as per my reservation but these weren't available in my room (319).

Nice clean hotel, great location

The car parking arangements to expensive, premier inn at men/printworks is much better value for this reason

I really enjoyed the buffet breakfast with the price of the room this was great value for money.

The hotel does not have it's own parking facilities, we parked at Q Park for convenience but even after the hotel discount the price of £13-50 was quite expensive.

Friendly staff at reception. Comfy warm bed. Close to Metro. Close walking distance to Shopping center. Great location for access to Old Trafford. Short walk from Sackville Street if you get off coach from Liverpool. Really couldn't believe how close everything was. Great break, great hotel....

Price of breakfast £13.50... went a few doors down the street and got full english breakfast for £1.99....the cost for the two of us was £6.30 where it would have been £27. With the times that are in it this is far too expensive.

Very easy check in procedures, great location for centre of manchester, easy parking and a discount underneath the hotel, great rooms, spotless, great shower - massive! Overall very pleased, looks quite modern from outside, a brick shell, but inside is very up to date modern and clean. Very happy experience!

The room actually looked like what they did on the info section, which can not be said for all hotels especially if you book a room at a discount rate. Good size room, room facilities I.E. bathroom, bed etc. all very clean and of high standard.

location was key.