Novotel Manchester Centre  

I arrived at the hotel in the morning after staying across the road at the MacDonald Townhouse. I found the difference acutely negative. First impressions count and the Night Manager, although polite and serviceable, was dour and negative and gave me the impression he would rather be anywhere else, and would rather be serving anyone other than myself. The room was pleasant enough, but I had to keep the curtains closed at all times on account of the rooms opposite. I was profoundly disappointed to discover that you charge for wifi. This service is gratis at the townhouse and is a rather meanspirited way of procuring extra money. I would never stay or reccomend the hotel on the basis of unfriendly staff and needless charges.

The girl on reception when we arrived was very down to earth,friendly and welcoming.Quite refreshing to other city hotels that we have stopped in where the staff have been cold and unwelcoming. The room was clean and well presented and had everything you needed. Very quiet, no noise from ajoining rooms.Excellent location for the Academy (where we were going), bars and shopping and lovely Indian restaurant next door, highly recommend! Good parking next to hotel and discount for hotel guests.

The separate toilet was much too small, you struggled to get into it.We went into the bar at the end of the night; drinks were double the price that they had been in town and the atmosphere in the bar was not good. I think it was so quiet possibly because of the overpricing of drinks. Breakfast was almost £17 for full english, hence the fact we went to a local well known chain of pub close by for under half the price of the hotel.The hotel need to rethink their overpricing and then it would be close to perfect for the price and location

very freindly staff

very dissapointed with lack of television channels..could have more without having to paymost hotels have at least sky news and free channels

Nice clean hotel, great location

The car parking arangements to expensive, premier inn at men/printworks is much better value for this reason

I really enjoyed the buffet breakfast with the price of the room this was great value for money.

The hotel does not have it's own parking facilities, we parked at Q Park for convenience but even after the hotel discount the price of £13-50 was quite expensive.

Good location for theatre, shopping, Chinatown,museums. Very clean throughout. Staff very helpful but not intrusive.

The hotel was in perfect location and it very nicely decorated and very welcomming

Attractive contemporary, design, clean, friendly staff, comfortable environment, stylish bedroom and bathroom, excellent breakfast, perfect location in the city.

The room actually looked like what they did on the info section, which can not be said for all hotels especially if you book a room at a discount rate. Good size room, room facilities I.E. bathroom, bed etc. all very clean and of high standard.

location was key.

very clean and comfortable, good location and value for money

Nicely designed hotel,friendly staff, nice & clean hotel would definitely return