Novotel Newcastle Airport    

Friendly staff, excellent breakfast buffet, Easy access

Noisy! Especially between 1 and 5 am as revellers from hen and stag weekends returned, and inconsiderately made a lot of noise in the corridors

Good all round.

Staff were really nice

Room was very small. Couldnt understand why u had to come out of the toilet and go into the bathroom to wash your hands, disturbing the person in the other bed ?

All around the staff were very friendly. We had a great time thanks to all the staff. My son said the food was great he loved the breakfast.The Hotel was really clean too just what you need when staying with a young family. Thanks to everybody that looked after us. We will stay again from jay and family.

The duty manager Wayne couldn't have been more helpful. Well Done!!

-we had to pay for the hotel parking!! -we had to pay for internet, a very basic service!!

One of my co- travellers was disappointed with gym facilities

Breakfast Staff

I liked the location which was pretty central between the city centre and the airport. Approximately 10 - 20 minutes either direction by bus or taxi.

I found the restaurant service very poor. There was not a great menu. We found ourselves using the Toby Carvery next door which was better value for money and a good breakfast too.

Room size

The hotel was booked because it said "Novotel airport". It turned out to be 3 miles away. The breakfast was just awful.

reasonable price for the standard of hotel

location not the best, is an airport hotel

Staff are always helpfull and friendly

clean freindly - good breakfast.

Hotel was very clean and comfortable. Staff very friendly and helpful.

The drink prices at hotel bar where very expensive

Wake up call wasnt made to room as requested. Taxi wasn't booked as requested. Result being nearly missing our flight. Dreadfull irresponsible service on these two counts.

Lovely hotel in an easy to find location. Staff were excellent and the hotel was clean with good facilities. We ate dinner and it was very good. great nights sleep. Great for Airport and shopping.

Food was expensive, £13.95 for a continental breakfast. They also wanted me to pay £5 for parking overnight even though I was staying in the hotel. They let that go when they saw the shock on my face.

Shower was great. Rooms large.

This is the first airport hotel that I have ever stayed at that does not provide free transportation to the airport. You can be sure I will never stay with upur chain again in Newcastle or anyway else. It cost me over 20 pounds ($30) to come and go to the airport.

Room comfort Breakfast selection / quality

Walk to Metro (20 minutes to Kingston Park)

Facilities and cleanliness of the hotel

waiting for drinks and service at brekfast time due to unattentive staff

Quality of the room, breakfast and leisure facilities

The walk to Kingston Park Metro is 15 - 20 minutes

Bed was comfortable young waitress was helpfull in snack area

Being ignored by the person on reception when arriving after nine hours travelling. Badly signposted from the roundabout, went to the grill place twice before someone told us directions

location to ncl airport and price

nothing- you get what you pay for

Clean and modern

no wash basin in toilet to wash hands afterwards ... paying for parking when your a guest in the hotel.

Clean, easy booking in and out.

Car parking charge

We llike the swimming part.and the Breakfast.

asking the money for parking the Car ???