Novotel London Greenwich

very good location near the DLR/railway station, very friendly staff and comfortable rooms.

yes, as a superior room the carpeting was really worn off, so it really did not match up with the comfort and the cleanliness of the room and that is a real pity.

Car park was full, which was a big disappointment had to park on double yellow lines outside the hotel all night. Would have been useful to know tha the hotel carpark had limited parking.

The hotel was clean and the room was a good size.

I think you should be able to pre book the parking. Also when parking the staff should keep a record of peoples car registration details with the room number. we was blocked in the car park luckily somebody else moved allowing us to get out but one poor man was waiting from 7.45 am and was still there at 11 am and nobody knew whose car it was. This is unacceptable

Brand new and very nice hotel, clean room, very nicely decorated and quiet. Excelent breakfast buffet. Close to the Greenwitch market and high quality resturants.

Efficient, friendly staff. Comfortable, bright room. Handy for visiting my son who studies at Goldsmiths University.

Convenient for visiting The O2 via pleasant rides on DLT. The room cleaner was very helpful with our requests.

Very basic, even for an executive room. Air con was inadequate and difficult to control, either too cold or too warm.

Great breakfast and good location next to DLR and within walking distance from centre of Greenwich

Small pillow on bed not enough - too thin and couldn't get comfortable

Hotel was maintained to a high standard. The beds were very comfortable. Handy for the O2 just a short bus ride away.

Great staff at reception. Simple quick check in. Exactly what you expect from Novotel in terms of rooms and value for money. Beside train station so good access to London. Train tracks are immediately behind the hotel so I suppose those rooms must be noisy. Was not the case in my room though.

The breakfast was good - room was quiet, good view and nicely designed. Car parking was cheap

The wall paper was dirty and there were stains on the carpet

Some of the staff on reception were very helpful.

Most of the staff were extremely friendly and very attentive towards our children. Considering it was breakfast time, the staff were very bright, welcoming and couldn't do enough for us. I was pleasantly suprised, as the last few hotel stays in London haven't come close with regard the staff. The breakfast was very good and excellent broad range of food. We will be returning again with our children.

Only minor things, like the air con in our room wasn't very powerful.