Novotel Sheffield Centre  

Friendly staff, excellent room breakfasr firstclass Great weekend in Sheffield

Location, facilities, room service and staff.

It may not be fair but the way the hotel advertises itself I had higher expectations for this hotel than I received. I was placed in a disabled room so I can't comment on regular accommodation but the bed was very Uncomfortable, a futon type mattress, I suppose in an attempt to keep the ultra modern decor. Very centrally located but you just felt you were stuck behind all the city center attractions. When you came out of the hotel you snaked up a concrete alleyway behind the Winter gardens to get to the city center which didn't give it a feeling of quality which the hotel is trying to purvey.

Compared to other hotels I have stayed in around the Sheffield city center this hotel is beaten on value for money everytime.

Great location very good room good value for money'

Got hotel at 1.30 didn't get room till 2pm

lovely room and bed.The pillows awful but sort that and near perfection.The staff at check in he was lovely.Spanish and so helpful and friendly. will stay again.....hopefully without hard yuk pillows lol

pillows

Modern, bright, friendly.

Great location for accessing vibrant restaurants and shops in the city centre. Just a few yards from the main train station.

Minor issue with the room keys not working at first but this was resolved in the most empathic way.

The layout and initial impact of reception and spa facilities were very good. I was just s little disappointed with the double room, nothing as special.

No remote for tv in room - phoned reception - one was delivered within 5 minutes. I don't mind things like the missing remote as long as they are dealt with efficiently, which it was.

The room was too hot (as is common in hotels).

The room was spacious and clean. We had asked for a quiet room as we had a 3 year old child with us and it was quiet. Hotel is well located.

We chose this hotel as it had a pool. However, the changing facilities are truly not acceptable. The floor was completely sodden. There is only one shower and a separate toilet, no privacy whatsoever and cramped. Not even a place to stand or seat a child. It is not big enough for two swimmers to change in at the same time. Very poorly constructed and thought out. When mentioned at reception we were told that hardly anyone uses the pool! Play area for children is basically the Reception! The hotel staff were friendly, the room spacious. On that score no complaints. We did not eat in the hotel so cannot comment on restaurant.

Convenience. We were visiting Sheffield Hallam University. It was very quite in spite on being in the middle of town. Staff at reception were very efficient and friendly.

We found hair on the dressing table. The bar staff were friendly, but slow.

Clean and tidy and modern.

Parking costs an extra 10 pounds overnight, which was not obvious during booking.the swimming pool is tiny and is not suitable for any one wanting to do laps etc. also there was no bath in the room, which was disappointing, only a shower.

We stayed in Sheffield for a family birthday celebration, and found the hotel a very warm modern and friendly environment to be in, with very helpful and attentive staff. The hotel room was warm, comfortable and spacious and had everything that we needed. Although we only had breakfast in the hotel the food was well laid out and the hot food was actually tasty and hot. The car park also had plenty of space.