Novotel Southampton

Sehr gute Lage direkt am Bahnhof, aber trotzdem leise und sauber. Insgesamt sehr angenehmes Hotel mit gutem englischen Frühstück.

Leider gibt es nur ein Doppelbett und eine Schlafcouch, statt zwei Einzelbetten.

familienfreundlich ausgestattetes Zimmer, Trennung von Bad- und WC-Bereich ( mit Tür ), gut funktionierender Fön, ansprechendes Ambiente sowohl des Zimmers wie auch der öffentlichen Räume

wünschenswert wäre ein servicefreundlicheres, aufmerksames Personal im Restaurant und im Barbereich.Wir hielten uns dort ca 20 Min. auf, ohne dass uns jemand angesprochen hat, ob wir etwas zum Trinken bestellen wollten. Stattdessen war der Mitarbeiter damit beschäftigt, seine Station zu reinigen. Schade! Hingegen hatten wir eine positive Erfahrung am Empfang.

Staff were polite and efficient. Christmas parties were being held but did not cause us any problems with late night revellers. The food in the resturant was very good indeed as was the breakfast although there was no scrambled egg(but we were late going to breakfast so can't complain). The only little niggly thing was heating, room was ok but could of done with adjusting to somewhat warmer. Other than that very happy stay.

Friendly, clean, comfortable.

We had an enjoyable stay........It was located close to the port.

smart in appearance, well mannered, expert and knowledgable when dealing with customers. Respectful, patient and helpful.

yes! the breafast buffet was not kept at an acceptable and, possibly, healthy temerature (to cold)

there was no gym the swimming pool had far to much chlorine in it and made my eyes and my daughters eyes very sore, the chaning rooms were awful,and to have to pay to park in the ccar park was a totall joke,the room wasnt very clean and i thought the general hotel was very very poor

The staff were very friendly and helpful. Restaurant was clean and food very nice.

The bathroom facilities were very poor as stated in my previous survey, with a separate toilet which was not particularly practical. The whole bathroom 'thing' could really do with an overhaul as the decoration in it's self was poor and unclean. The adjoining room occupants were quite noisy and we didn't ask for an adjoining room.

Modern design, comfort and cleanliness of rooms.

(1) The bed and sheets were really comfy. Slept really well! (2) Reception in the morning on departure day compensated the mistake (made by colleagues?) to not set the wake up call, by paying for taxi to meeting I was late for! (£5? not much, but still felt right for the problem caused and I really needed to get quickly to the meeting)

(1) Receptionist in the evening missed to set up the wake up call asked for, and this despite me confirming again before I left the reception at the time of check in that the wake up was set. (2) Chips in the minibar empty, and lid put back on the top - perhaps visible if someone had really looked (previous guest taken and hidden?)

room vg clean functional, comfortable, ideal for pre cruise stay and close tocruise terminal.good to have t making a nd other amenities in room, v friendly and efficient staff, well done to all involved, compliments of the season to all concerned.

all was perfect.

Close to the Railway station and a short taxi ride to the Docks