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1 West Quay Road, Southampton, SO15 1RA – Show map
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49 properties in Southampton
Including hotels, apartments, villas and more.
423 verified reviews
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Novotel Southampton's staff speak: English
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Sauna, Fitness centre, Indoor pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the room
Free! WiFi is available in all areas and is free of charge.
Public parking is possible on site (reservation is not needed) and costs GBP 6 per day.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Laundry, Dry cleaning, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying
Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! Up to two further children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 423 reviews
Value for money
Show reviews from:
With a stunning glass atrium and impressive spa, Grand Harbour is situated on Southampton Waterfront. The luxury hotel has a brasserie restaurant, lively bar, and sea views from many of the rooms.
Score from 1044 reviews Good
In the heart of the city, opposite Southampton Central Railway Station, Ibis Southampton has a 24-hour front desk and a modern restaurant. West Quay Shopping Centre is just a few metres away.
Score from 601 reviews Good
Overlooking East Park, Jurys Inn has a 24-hour reception and a modern restaurant. The hotel is located in Southampton centre, less than a mile from Southampton Central Railway Station.
Score from 469 reviews Good
Opposite the Red Funnel ferry terminal and just minutes from the city centre and cruise terminals, Ennios is an Italian restaurant with boutique bedrooms that offer luxurious comfort.
Score from 365 reviews Fabulous
The facilities are extremely sparse, certainly not meriting 4 stars. I was forced to stay there because I missed a connection from Southampton due to late arrival of the incoming aircraft. Adequate in the circumstances. I would not stay there otherwise.
The location was within sight of the cruise port.
Pillows were a bit hard.
Views. Foyer parking room space dog friendly
location was great, near shops resturants, boats etc room was lovely, first class. no noise from main road or other guests.
staff didn't explain where my room was, paying for breakfast.
Iron and ironing board Staff very efficient
Extractor in bathroom didn't work. No socket near mirror for hair straighteners Poor mattress
Bed was 2 single beds pushed together, not a good nights sleep in the gap when beds kept slipping. Reception staff were rude and unhelpful.
Rather expensive, due to Boat Show. Good breakfast selection.
Slow reception check, as usual. Difficulty parking Decor looking dated
The reception staff were very welcoming and nothing was too much trouble.
Me and my friends thought it a great spot, as you are in the heart of the shopping centre.and plenty of restaurant for us to choose from.
There was nothing not to like.
good value ,friendly staff, good nights sleep
poor service in restaurant, poor value for money
Pool area very clean Breakfast exceptional Staff polite/friendly
Wi fi didn't work Room a little tired
Duvet cover had a number of holes in it due to age and number of times washed. Should not have been still in use.
Friendly and helpful staff. Comfortable room. Excellent facilities. Ideal for access to cruise port.
Hotel location was walking distance to the cruise terminal if you don't have a lot of luggage. Close to two shopping malls the west quay and morlands. the breakfast buffet had a reasonable selection although some of it was cold.
The swimming pool was smaller than you would find on a cruise ship! The changing room was very small and there were wet towels on the floor from the day before. There was no basket to place the wet towels and you had to cross the gym floor from the changing room to get to the pool. No steam room and the sauna was not working.
parking for customer is not free.
Very expensive for food and drink. Booked a 25m squared but definitely did not get it
Efficiency of the staff & a lovely hotel. A very pleasant visit.
Having to pay for parking although all the hotels in the vicinity also charged so not hotel specific
Bed was comfertable
Room was awful carpet dirty had to wear my shoes at all times bathroom was an adapted bathroom shower leaked all over the floor shower floor was grubby decor was bad Staff didn't ask if we had a good stay had they bothered to give us the time of day I would have told them
Room not good Not clean
Dinner in restaurant
So much but sent email to hotel for official complaint
This hotel is in a good location with parking, 6GBP per day, right outside. It is 5-10 minutes walk to a major shopping centre and easy to drive in and out of. Big hotel with good facilities. Room was large, clean and had what we needed.
Bed was a little uncomfortable.
Staff friendly and helpful. Loved the idea of a small play section for children but toys need to updated. Complimentary toy for our daughter was also a fabulous idea.
No air conditioning. Our daughter was too hot. Had to use a desk top fan. We paid more for an executive room thinking there would be a little more space but this wasn't the case.
Good buffet breakfast. Quiet. Slept well. Was promptly moved to another room when I complained about being put into a handicapped access room.
I didn't like being put into a handicapped access room without being asked. I found tis bathroom well equipped for a wheelchair bound person, but not very easy to use for someone not so situated.
Staff very helpful. Beds comfy. Clean.
Air-con needs an upgrade
Close to cruise terminals
Starting to look very tired
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