Novotel Stevenage  

I stayed for a couple of days on business and found the hotel to be excellent value for money. The restaurant was way above expectation with regard to qualit of food and service.

Easy to find, clean and simple.

Room was very clean with all relevant amenities. Enjoyed our meal, and found the staff very friendly and helpful. Easy to get to, just straight off J7 of the A1, with parking available.

I was visiting for 1 night only, with my elderly mother (aged 83) to attend a family funeral. I am aged 60. The staff made up the pull out sofa bed while we had something to eat, but the covering was a sheet and a fleece blanket. It was not warm enough, so slet with a cardigan and socks over nightwear. Given that the booking was for 2 people, it would have been more comfortable with a duvet on both beds.

very clean helpful staff good location

food to expensive we had to go out to eat

helpful friendly staff rooms clean

Allthough this hotel is close to the motorway there is no noise when in your room and it is very quite at night. The staff are very nice and ensure that your needs are catered for. Would recommend this for short stay on travelling.

Nothing negative about this hotel.

Nice staff , comfortable rooms

a bit outdated

The location and the breakfast which was great!!!!!

The hotel was in a very convenient place for our needs last week

There was a problem with a noise like an air lock every time the toilet was flushed or the water run in the bathroom. This was reported to the staff who said some of the rooms were tempromental in this way and they would report it on.

It was easy to find

Bed to soft

When we booked into the hotel, we noticed a drinks and cocktail, menu, which we read through at the time, because we allways like to finish the weekend off with a couple of Cocktals. On the Saturday evening we went to the bar as planed and looked around for a menu, but could not find any. I asked a young waitress who was passing if she had a cocktail menu, and she said no they did'nt have one, and off she went. I then went to the barman and asked if he could give me one, to which he replaid that there was'nt one, and he did'nt have the materials to do cocktails! I was very upset, becaus I knew we had seen the menu. We were so fed up and just about to go back to the room, when the barman came over and said that he could do two different cocktails, which I picked one. Later on in the evening, we noticed a young lady, comeing from a private party, with a drinks menu in her hand, which had the cocktails on. I asked her if she had had and of them and she said yes, her and her friends had every one on the menu between them. We had stayed with you for three nights and most likely payed more then the people there that night. To be treated in this way is just not acceptable. I would serously consider not useing your hotel again!