Horrible attitude from the reception, I didn't look her name. She
was cold faced while others was full of smiling, when I told her that I
am deaf, which I cannot speak or listen what she said, told her to write
down on the paper several times, she looked at me and spoken, like as if
she can't be bothered and we stood our ground and eventually she
finally(!) wrote down but very fast and moody looks on her face. Full of
negative vibe off her, despite me being heavily pregnant, she won't
and can't help with the situation. Which it's all about deposit
thing, due to policy, as myself and partner didn't knew that there
is additional fee of £50 for deposit if paid by cash. I do have not
enough of money on me or in my card. She just looked me blank and said
that there is nothing she can do. I offered her to go my bank so I can
transfer money into the card, she say it is the only way. (No deposit
needed if paid by card) it was on Saturday, I realised that all banks
closed earlier when we've almost arrived Halifax bank. She
could've told me its closed. But she doesn't care. She
could've told me that bank are closed. Eventually I have to drag my
sister involve and use her card instead of cash.
THERE IS NOTHING CLEAR PRINT THAT IF PAID BY CASH THEN £50 DEPOSIT WILL BE REQUIRED.
Easy location, less 3 minutes walk from Wolverhampton Train Station.
Nice room size.