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Novotel York CentreFishergate, YO10 4FD York (Show map) Very good, Score from 273 reviews“Service, comfort, I would definitely chose the executive room again.”
Geraldine,
Co Limerick
On the banks of the River Foss, this hotel is in central York, near the ancient city walls. It has a swimming-pool, a restaurant and a bar. The Novotel York Centre is less than a mile from York Minster and is a short walk from the shops, business centers and the University of York. York Train Station is just one mile away. All rooms at the Novotel York Centre are modern and have a private bathroom. They also feature a satellite TV, a work area and tea/coffee making facilities. The Elements Bar and Restaurant offer a range of dishes, all available in taster, starter and main-course sizes. There is also an outdoor terrace area and 24-hour room service. Hotel Rooms: 124, Hotel Chain: Novotel.
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Total Hotel Score:8
Based on 273 reviews Guest reviews are written by our customers after their stay at Novotel York Centre. |
Score breakdown
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Score filter |
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Anonymous
Mature couple
United Kingdom
October 4, 2011
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The hotel was a short walk in to the centre of York. Lots of parking, although you don't need your car to visit all the sights in York. The river side walk from the back of the hotel was very pleasant. Lots of guests took advantage of the indoor pool. The breakfast was excellent, plenty of choice. All the staff at the hotel were very helpful. We stayed in a Queen Superior room which had a very modern bathroom with toiletries and a very comfortable bed. Would stay at this hotel again and would recommend this hotel to families and couples alike.
5 out of 5 people found this review helpful, did you?
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9.5 |
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Michael
Young couple
REDCAR,
United Kingdom
January 16, 2012
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Good last minute deal.ideally located. Car parking charge.room temp.leisure facility.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Anna
Young couple
Nottinghamshire,
United Kingdom
December 23, 2011
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That it was close to york centre and the rooms were very clean and nice.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Stephanie
Family with young children
Whitley Bay,
United Kingdom
November 21, 2011
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The staff, especially the restaurant staff were very friendly and attentive. Breakfast was very expensive and therefore we chose not to eat in the hotel for breakfast.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
Mature couple
United Kingdom
November 17, 2011
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The staff were very nice to the customers,service was quick and they always had a smile on there face.The room was very nice and clean and I was so pleased to see a bath instead of just a shower room.I Would stay at the novotel again if it was cheaper I thought it was expensive £125.00 a night with no breakfast or evening meal included in the price. I got a shock when I went to book in and asked what I had to do with my parking ticket and the man said you pay when you leave the hotel and I was told that would be £14.00 in my case.Parking should be included in the price of your stay not added on when you leave. Also in the rooms there should be more tea and coffee sachets.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Mary
Mature couple
Southampton,
United Kingdom
September 27, 2011
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We like the staff who were mostly friendly, in some cases business like. We had a problem with our toilet in the room and this was dealt with as efficiently as possible. I used the pool a couple of times and this was ok. Breakfast and the meal we had in the restaurant was very good. I don't have a complaint as such, just and observation. I think the tea and coffee at breakfast could be improved on. They tasted like dishwater. Whilst I understand you have to make money and use the cheapest ingredients, for the price you are charging I think people expect something of good quality.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Helen
Group of friends
Geneva,
Switzerland
September 14, 2011
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Great location - walking distance to city centre but reasonably quiet setting. Good breakfast selection; restaurant staff were friendly and helpful. Check-in was a hassle. We had to fill in registration forms for multiple rooms with very dim lighting in reception. Prefer it when hotels have these prepared when you arrive and it's simply a case of checking and signing. Also expensive for this class of hotel but it is in York...
1 out of 1 people found this review helpful, did you?
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7.5 |
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Dennis
Mature couple
BEDLINGTON,
United Kingdom
September 12, 2011
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Hotel overbooked so had to take a standard room but it was ok
1 out of 1 people found this review helpful, did you?
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6.3 |
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John
Mature couple
sheffield,
United Kingdom
September 11, 2011
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Reasonably close to city centre.Room size was good.Breakfast was good. We booked this hotel mainly because of the swimming pool.We had different versions from staff as to why it wasn't available the day we booked in.Alos there was no air conditioning.
1 out of 1 people found this review helpful, did you?
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6.7 |
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Andrew
Young couple
Dronfield Woodhouse,
United Kingdom
September 2, 2011
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Sight seeing around York The bed was like sleeping on a camp bed - the worst hotel bed we have ever slept in!!!!! Also the pool area was a bit shabby i.e. roof tiles missing or stained
1 out of 1 people found this review helpful, did you?
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6.3 |
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Charles
Family with older children
fleetwood,
United Kingdom
August 21, 2011
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proximity of the hotel, the fact there were plenty of towels in the pool area the charge for parking
1 out of 1 people found this review helpful, did you?
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8.8 |
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Alison
Mature couple
Accrington,
United Kingdom
May 4, 2011
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The staff were very helpful and friendly. The hotel was within walking distance of York city centre, and had a swimming pool. Not really anything that the hotel could do about it, but being a bank holiday, the hotel was full of kids, and the pool was packed.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Anonymous
Family with older children
United Kingdom
February 2, 2012
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Nice big room, good location, good facilities. Car parking available and very reasonable for york!
Did you find this review helpful?
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8.8 |
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Anonymous
Mature couple
United Kingdom
January 30, 2012
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The location was ideal for us - easy to get into town either by walking or taking a bus from just outside. We stayed for 2 nights and ate in the hotel both nights as this suited us best. The food was lovely and the dining staff were very friendly and could not do enough to ensure our meal met our expectations. We had executive rooms and have no complaints at all. I would stay at this hotel again.
Did you find this review helpful?
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7.5 |
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Anonymous
Group of friends
United Kingdom
January 30, 2012
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clean and modern it was very cold in all areas of the hotel; upon complaint i received a (very dirty!) fan heater for my room.
Did you find this review helpful?
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7.1 |
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Kenneth
Mature couple
Hartlepool,
United Kingdom
January 30, 2012
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Location and car parking facilities are good as is the comfort and quietness of the hotel. Find it difficult to understand why the toilet is of a lower standard in terms of style and decor,and separate from the other bathroom facilies. However, this did not affect our enjoyment or stay at the hotel.
Did you find this review helpful?
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9.2 |
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Karen
Mature couple
leeds,
United Kingdom
January 24, 2012
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Great location, good sized rooms with good facilities. Nothing, other than a bit of a bad drain smell from the sink ... to be fair forgot to mention to staff.
Did you find this review helpful?
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7.9 |
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Simon
Group of friends
Retford,
United Kingdom
January 17, 2012
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Its location Having to pay for parking as a guest, the carpet in the room was very tired and the furniture in the reception area had seen better days, in short, ready for some tlc
Did you find this review helpful?
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5.8 |
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Joanne
Group of friends
hartlepool,
United Kingdom
January 17, 2012
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The bar man was very friendly and let us know where the best pubs to drink in where Broken hanger and faulty lamp that give my friend a shock
Did you find this review helpful?
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8.5 |
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Sandra
Group of friends
widnes,
United Kingdom
January 11, 2012
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spacious well planned room, with separate bathroom and toilet. Very helpful reception staff. Hotel in excellent location, short walk from main sites of interest in York.
Did you find this review helpful?
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10 |
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Jason
Family with young children
london,
United Kingdom
January 6, 2012
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Location
Did you find this review helpful?
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6.7 |
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Philip
Mature couple
Matlock, Derbyshire,
United Kingdom
January 4, 2012
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Location was good for the city centre. Also liked the fact that we could take our Dog with us. We found the seperate toilet odd. Would be better as one large bathroom.
Did you find this review helpful?
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7.1 |
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Samara
Young couple
Morden,
United Kingdom
January 4, 2012
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The fact that breakfast wan't included in the room rate was not good considering the price to eat breakfast at the hotel was £13.95 which is ridiculous!
Did you find this review helpful?
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7.5 |
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Anonymous
Young couple
United Kingdom
January 3, 2012
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Liked the room, bath and shower. Bedding was nice and whole htel nicely decorated. I had stayed at the Novotel previously and the room we had then was nicer. The menu was over priced and lacked decent vegetarian options. Far too complicated.
Did you find this review helpful?
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6.9 |
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Anonymous
Family with older children
United Kingdom
January 1, 2012
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The location was initially difficult to find and there were no specific directions on the website. It was in fact off the main road and not directly on Fishergate
Did you find this review helpful?
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8.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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