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Novotel York Centre
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309
条评语
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住客评语
评语是按照语言和日期顺序排列的，每页最多显示的评语数量为 25 条评语
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匿名
独行客
英国
2009 十二月 7
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Staff were friendly, the room was great, it was quiet The only thing I was not thrilled about was the location. And free wifi should belong to the standard service of any hotel by now. (It could make a decisive factor when choosing a hotel for me and many people that I know, just because we don't want to bother with buying hour passes....) |
10 |
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匿名
与朋友同游
英国
2009 十二月 4
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Really friendly, helpful and professional staff.. They are a real credit to the hotel. Excellent buffet breakfast. Very good dinner in restaurant. Good location - easy walk to City centre. Clean and comfortable room. Good communication facilities. |
8 |
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Deone
与朋友同游
Wakefield,
英国
2009 十二月 3
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The convenience, within walking distance of the city center. Good parking, not too expensive. Good, clean rooms. The only thing to be improved would be the queing for breakfast |
7.5 |
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Angela
成熟的情侣
Goole East Riding,
英国
2009 十二月 1
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The car park was a good point you can leave your car and walk into york. |
7 |
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Derek
成熟的情侣
Darlington,
英国
2009 十一月 30
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Very pleasant stay,including excellent breakfast We were offered a room upgrade which we accepted so we didn't experience the room we had booked via late rooms |
9.5 |
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Paul
携带年纪较小的儿童的家庭
Barnsley,
英国
2009 十一月 25
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The food and the service were both great, and the pool was a welcome added bonus. |
8.5 |
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John
独行客
Chandlers Ford,
英国
2009 十一月 20
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I enjoyed the friendly reception and smiling staff, the comfortable room with modern fittings (shower especially) and a meal in the restaurant The loo in my room was very poky, not good for claustrophobics |
8.5 |
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Nick
年轻的夫妇
rotherham,
英国
2009 十一月 18
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the staff were really helpfull, room was nice and spacious with comfortable queen size bed. location was spot on for our needs |
9.5 |
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Donna
年轻的夫妇
Chesterfield,
英国
2009 十一月 18
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The lady on reception was very knowledgable about both the hoteal and local area. The hotel lobby was in a disgusting state when we arrived. We where not offered any facilities to open a credit account for room service. There was no information in the room regarding the facilities available at the hotel, meal times, bar times. When we ordered room service we were advised that I should take a credit card to reception so that I could open a credit account. To say this was inconvinient is an understatement. When i asked if i could pay by card for the room service I ordered, I was again advised no. The hotel bed was lumpy which has caused my partner to now have an aching back. To be honest, we couldn't wait to check out especially after the mass produced cold breakfast that we endured. We checked out around 8:30 |
5 |
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Stuart
成熟的情侣
sheffield,
英国
2009 十一月 18
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Hotel staff was excellent, cleanliness of the hotel was excellent, would stay again. |
10 |
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Richard
成熟的情侣
Barton on Humber,
英国
2009 十一月 11
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My wife and I were both very happy with all the facilities at the hotel. We didn't use the pool as it appeared to be very small |
8.5 |
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John
年轻的夫妇
West Calder, West Lothian,
英国
2009 十一月 11
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Clean hotel. Friendly staff. Comfortable room. Not enough tea and coffee facilities. Nice bathroom but separate WC not so nice. |
10 |
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Christopher
成熟的情侣
King's Lynn,
英国
2009 十一月 10
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The hotel was very welcoming and all the staff were very good. It was a little difficult to locate as the entrance was not clearly sign posted. |
9.5 |
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匿名
成熟的情侣
英国
2009 十一月 10
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Location and general high standard. Separate WC and En-suite |
7.5 |
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John
成熟的情侣
Kilmarnock,
英国
2009 十一月 10
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Riverside setting, access to city centre and cost |
8.5 |
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Lorraine
成熟的情侣
West Calder,
英国
2009 十一月 9
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The welcome from staff when we arrived and throughout our stay was very good |
7.5 |
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Nina
年轻的夫妇
Birmingham,
英国
2009 十一月 6
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Very friendly staff, clean rooms and nice breakfast a little further out of the city centre than I would have liked, but this was down to me not being very familiar with the city when I booked. |
9.5 |
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Malcolm
携带年纪较小的儿童的家庭
colchester,
英国
2009 十一月 5
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the car park was convenient.being so close to the city centre meant we could go to most places on foot. The bar appeared alittle expensive and appeared geared to the travelling businessmen |
7.5 |
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Joanna
成熟的情侣
doncaster,
英国
2009 十一月 5
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I found the room comfortable but expensive room only as breakfast was very costly. on entering room bed settee was made in to a bed wish was not necessary as only 2 adults in room I found this off putting from the start. |
5 |
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Simon
年轻的夫妇
CARLISLE,
英国
2009 十一月 4
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The whole atmosphere was so relaxing, and the hotel was very clean and tidy. The room was large and very comfortable. Every member of staff acknowledged you, from the cleaners to the managers. |
9.5 |
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Kelly
年轻的夫妇
Chorley, Lancs,
英国
2009 十一月 4
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Staff were very friendly and facilites excellent! Great location and lovely food. |
10 |
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Vincent
成熟的情侣
Burton on Trent,
英国
2009 十一月 4
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The room was clean, check in proceedure slick. £5 to park in a hotel your a resident at though is a joke. The barman during the evening was aggressive, rude, unhelpful and generally unpleasant. I would never use the resturaunt or bar at Novotel again based on this experience. The duty manager had no control over this guy and allowed the barman to continue to abuse me while I was at reception making my complaint. |
7.5 |
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Victoria
携带年纪较小的儿童的家庭
new malden,
英国
2009 十一月 2
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Friendly staff, closeness to the shops and attractions in York.The children also enjoyed using the swimming pool. |
7.5 |
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Carol
携带年纪较小的儿童的家庭
Manchester,
英国
2009 十一月 1
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Location was good. Breakfast was good, Swimming pool was an added bonus. Staff were friendly and helpful. nothing springs to mind |
6.5 |
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匿名
携带年纪较小的儿童的家庭
英国
2009 十月 31
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This is a very child-friendly, comfortable hotel, with a very good location within walking distance of York. An excellent choice for a family city-break. The staff are first-class; very helpful and friendly, and extremely quick and active in sorting out a couple of minor problems which arose. A child's teddy bear which was accidentally swept up with the laundry was swiftly replaced with a very handsome substitute! The breakfast food is very good, but there are queues at busy times, perhaps due to not enough staff to clear tables and serve, rather than lack of space; but the problem clearly did not go unnoticed by management and efforts were made to improve the situation. |
8 |
住客评语反映的是 Booking.com的客人在酒店住宿后对该酒店的个人意见和看法。这些意见和看法并不一定代表 Booking.com 的观点。
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