Number Ten

Holiday Ok, dark rooms not really our type of hotel

The reception & bar staff were welcoming & polite with someone always available. The breakfast was lovely although the breakfast staff were a little manic cleaning up after people which was a bit too much first thing in the morning!

This isn't a five star hotel (3+ at best) and aspects of the decor could do with freshening up. Although we were staying in an executive double the bed was two singles pushed together. Although it didn't bother us, to walk to the centre of town it's all uphill so be warned.

Staff were fantastic and remembered guests and their needs. Really felt like we were treated as individuals.

Very luxurious, room was spacious. Staff were very helpful.

breakfast was excellent and style was very good. Excellent flatscreen tv

Rooms were too small - no room for a seat. TV Channels poor quality signal.

The staff were very plesant and the room very comforatable

The best bit about the hotel was having a jaccuzi in the bedroom.

I wasnt too keen on having to go out side to the reception building to get breakfast.

ambience is very nice on room 6

We were upgraded and so had a magnificent room with sitting room etc.Staff verypleasant and the position in Edinburgh was good;There was no private parking which was supposed to be available but plenty of space in the street.

Too much dark furnishings and gold wallpaper for my taste

staff very pleasant. location near to centre, but very quiet. very comfortable room. altogether would recommend

Hotel is beautifully decorated and the staff are very helpful. It is located in a very quiet and pretty part of Edinburgh.

I think that the breakfast could be a little later on Sundays, maybe even 10.30. Also some of the rooms are small.

I felt it was cosy and a bit charming. I quite liked the big flat screen too. I thought were also quite prompt to help whenever needed.

There are a few things which let me down. First from the picture I saw on the website I thought the room was a lot bigger, than it actually were. The first room I was introduced to on arrival was so small that there was space for barely walking around the bed. So I asked if there were any possibility for changing the room, and luckily enough they did. This time the room seemed more reasonable and there was a bath tub, which the other didn’T. Second issues with the hot water. On my second night at the hotel I wanted to take a shower at 1am and it was impossible to do that for the next 45 minutes as I first spent 15 minutes trying to figure out why the water was getting hot and then I called the reception, when I was told that the central heating had been switched off. So they switched it on and only after 15-20 minutes I could eventually take my shower as the water in the boiler still need to heat up. Third and perhaps the last, I could not enjoy the breakfast of my first morning because I needed to be n the centre at 8am for the highlands tour. Since the breakfast starts only at 8am it was impossible to match the up. And on my second morning I went to have my breakfast at 9.30am and the restaurant was full. I was called only 40 minutes later to finally have my breakfast. A couple of suggestions: 1. Perhaps it would be useful to leave a note on each room specifying the times the central heating would be switched off. That situation left me REALLY frustrated, as I was also tired from the long day; 2. There would be helpful if there is a bit of flexibility on the times for breakfast, as all the tours start at 8am, making it impossible to have breakfast at the hotel. Plus all the places are closed in the high street, so I had my breakfast only at 10am, after the first stop of my highlands tour, which by the time I was starving and angry. I get very angry easily if I am hungry. I hope the feedback will help for future guests.