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Newest reviews for Nunsmere Hall Hotel

  • Dinah
      United Kingdom
    21 August 2014

    Beautiful suite and Adam on the front desk was just so helpful.

    9.6

  • Crichton
      United Kingdom
    4 August 2014

    The room was very comfortable and spacious and the welcome from the staff genuine and very warm. The food was outstanding and really loved by our guests with whom we were celebrating a family event.

    8.8

  • Russell
      Australia
    31 July 2014

    The food had improved from last time

    We were told the room had just been renovated but it must have been a long time ago

    5.4

  • David
      United Kingdom
    29 July 2014

    Splendid location - lovely gardens and lake. Delightful, helpful service; very comfortable public rooms. quaint bedroom on two levels. Excellent dinner and breakfast.

    Small very loud group in the bar but we were able to take our drinks outside to the terrace.

    9.6

  • Graham
      United Kingdom
    28 July 2014

    Twice I made a request to include or exclude an item, from my meal,nothing changed and no explanation!

    7.1

  • Geoffrey
      United Kingdom
    20 July 2014

    Whole atmosphere of the hotel - staff, welcome, set-up

    10

  • Anonymous
      United Kingdom
    11 July 2014

    lovely gardens,public rooms well decorated,friendly staff,good winelist,menu, large bedroom, all facilities needed therein ie. bottled water,hairdryer,iron etc.etc.good selection of magazines on coffee table.

    Towels could have been less worn.Room whilst stylish,four poster etc. Decor needed refreshing. ie new wallpaper bathroom retiled.

    8.3

  • Sarah
      United Kingdom
    2 July 2014

    Location was great but bit pricey for room only with no breakfast included.

    Service was very slow, no staff around and struggled to find anyone in the morning to pay the bill and check out. Bar service very slow

    4.6

  • John
      Australia
    15 June 2014

    Grounds are excellent. Typical British country house atmosphere. Meals of a high quality

    The staff are willing enough but inexperienced and need training. Management not in evidence

    5.8

  • Sandra
      United Kingdom
    14 June 2014

    Lovely situation and large comfortable room with excellent bathroom

    7.9

  • Hugo
      Chile
    3 June 2014

    Beautiful house and lovely garden, rooms are superb , a wonderful place for a relaxed week end in the country, Close to Chester, one of England's most beautiful towns. Restaurant is very good too.

    You must get there driving, there is nothing within walking distance.

    9.2

  • Peter
      United Kingdom
    25 May 2014

    The location, most of the staff, the accommodation. the grounds. However when tested a little its aspirations needed to be raised to meet its claims

    I asked for a continental plug. None available and no one to get one. I dislike paying for most of the TV based services. I found the fancy shower tap difficult to adjust to what I wanted.

    6.7

  • Debra
      United Kingdom
    6 May 2014

    Breakfast waitress was excellent.

    No dressing table in the bedroom (no suitable table, no chair and no mirror). Mirror was promised but did not materialise. We sat down to eat over an hour later than booked with no suitable explanation. Only 1 bar staff on duty for most of the time (sometimes the bar was unattended) even though there was a wedding using the same bar as the restaurant guests and hotel residents. Our table in the restaurant was directly opposite the gents toilet, the door to the restaurant was propped open all night giving my husband a lovely view of the toilet facilities all evening. Restaurant guests wearing jeans and trainers even though the hotel provided information on booking that this would not be allowed. Wedding guests' children running around the restaurant. cobwebs in the bathroom of our room.

    5.4

  • Diane
      United Kingdom
    30 April 2014

    Lovely old building, quiet location, beautiful grounds. Friendly accommodating staff. Plenty of parking. Good food. Would definitely stay again when in the area.

    Breakfast was an extra cost.

    9.2

  • Anthony
      United Kingdom
    27 April 2014

    Absolutely delightful and intimate hotel. Classy yet not too large and lovely attentive staff. Room was really pleasant with lots of quality features and personality

    9.2

  • Kevin
      United Kingdom
    24 April 2014

    A real hiden Jewel this hotel is fantastic in everyway.

    10

  • Lorraine
      United Kingdom
    17 April 2014

    Annual visitors to this wonderful hotel and location - and its always excellent for our business purposes.

    Nothing

    9.6

  • Martyn
      United Kingdom
    14 April 2014

    We liked everything else apart from no change in menu for evening meal.

    We were there for 3 nights and the menu never changed.

    8.8

  • Andrew
      United Kingdom
    9 April 2014

    The staff were very friendly and efficient. Very nice room stay in "Honeysuckle" which has a beautiful double aspect. Food was excellent and wifi great. S

    Small problem with TV reception may of been caused by weather.

    8.8

  • Alun
      United Kingdom
    4 April 2014

    Excellent service and very accommodating.

    Decor very tired. Needs a refit

    7.9

  • Anonymous
      Isle of Man
    25 March 2014

    staff very friendly / helpful food good large room + bathroom

    furnishings dated carpets threadbare curtain torn lift more like a service lift whole place a little rough round the edges....

    4.6

  • Jill
      United Kingdom
    24 March 2014

    good staff

    bedroom was shabby and not clean

    5.5

  • Anonymous
      United Kingdom
    14 March 2014

    Very classy hotel

    Corridors to bedrooms getting a bit tired

    10

  • Philip
      U.S.A.
    14 March 2014

    Tremendous character & timeless elegance

    TV system and wifi were terrible - both kept cutting out Generally a little shabby

    7.5

  • Anonymous
      United Kingdom
    11 March 2014

    Room upgrade was v much appreciated, dinner and breakfast were both v good

    Wi-fi was non-existent in my room

    7.9

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