Oaklands Hotel

The room itself was spacious, very nicely furnished and clean. The beds were very comfortable. The grounds to the hotel are very nice.

We have a complaint at the moment awaiting a response from the Manager as the shower in our room only had cold water when we arrived. It was fixed, but too late for us to use to get ready for the function we were attending at the hotel. Breakfast was understaffed and disappointing on this occasion which is a shame as we have stayed at this Hotel before without a problem. Hopefully this was just one of those occasions 'that did not go quite right' as it is really a very nice hotel and we would not want to put anybody off staying there.

We asked three waitresses for cutlery when they brought our dinner, we were brought cutlery 5 mins later at which point our food was cold. Mattress sagged in the middle. Carpet in the room needed a good hoover. There were hairs in the bath. Others in our party were disturbed by noise by the disco and also people in the car park around midnight.

I booked a smoking room only to find it was a non-smoking hotel.

It was a nice relaxing atmosphere and almost home from home. We attended a suprise party and this is oue second visit. Once again the food was great and we would come again.

It was a little noisy due to our window poening on to a marquee and a wedding being on and then decided to go skinny dipping but they were Scottish and very drunk!! Also when I booked I did so on the internet and was offered the choice of smoking or non smoking so assumed I would be in one of the lodges which I would have prefered as I could have used the balcony. Of course there was no smoking in the hotel which we understand but the internet is misleading and should be looked at. I would like to book a lodge next time but could not find how to do this online, perhaps this could be made easier too,

We had a great time the staff were lovely, food very plentiful & an amazing room (four poster bed)

Have stayed at the oaklands many times and always go back because we feel comfortable.

Beautiful location with river views. Friendly staff who went out of their way to welcome you.Good value for money.

the four poster bed and the feel of the hotel

the bed was very uncomfortable and there wasnt any soundproofing between rooms so we could hear everything

elative convenience for Norwich. Price value. Excellent breakfast

Offered me a wake-up call but fogot to do it! No soap etc in bathroom.

very quiet location, the room was lovely and warm on a cold wintery night,,the choice of food was excellant,ie bar meals, a lovely carvery and the a la carte menu..Would certainly use this hotel again..

informal but positive place; good value for money - 6 quid for a taxi to the riverside centre which is great for food / drinks etc. good parking and well kept grounds

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