Best Western Oaklands Hall Hotel  

Location, value for money, friendly helpful staff. Food was tasty, well presented and hot. There was plenty of hot water and complimentary toiletries were provided The room was clean and comfortable

Value for money and cleanliness.

The staff very friendly nothing was a problem definitely recommend it

We thought the staff & food where excellent at the hotel, the only small fault we found was that the room got a tad cold at night and the quilt only just reached over the bed, Aprt from that all very good as its our 2nd visit there. Thanks to all the staff.

As stated, bigger quilt on the bed would hav been betteras it only just reached the sides when we were in it....

Friendly and helpful service, comfortable rooms and excellent breakfast, all for a very reasonable price.

No lift

See comments below

Nice hotel spoilt by the poor staff both on reception and in the bar, ordered a bar meal and the 2 staff spent most of the time talking and even shouting at each other, food was very good and I had to ask them to clear my plate after they both walked past me a couple of times

Clean hotel with nice room, good menu at bar, friendly and helpful staff, easy parking and good location for many towns on the area.

Friendly service and good breakfast. Very pleased that the driveway has been repaired.

Leaving

Rude reception staff when I arrived. Couldn't be bothered with guests...

the hotel was lovely and has lots of charm. The room was very clean as were all areas of the hotel.Breakfast was good and staff were attentive.There were two weddings on during our stay but overall the noise level was acceptable.We would definitely stay there again but may be midweek when there is not a wedding on as it would be more relaxing. We enjoyed our stay.

The only criticism would be that the room and corridors were very hot (it was a warm day) and we did not discover the fan stored in the wardrobe. However if we had asked i am sure the staff would have advised us of that.

Beautiful surroundings well kept gardens and outside seating areas.

All staff were very young and seemed to be having private jokes at all times. They seemed nervous serving food and drink and made quite a few spills and mistakes. Felt that somebody a little older needed to be watching over them and keeping a higher standard of service. Also when I booked my stay over the internet I didn't get the option of saying I was staying with the wedding party so paid a little more than family and friends staying over.

The staff very friendly and helpful. The food was excellent.

The room was slightly noisy on the Friday night as there was a function in the ballroom.

All of it! We have been staying at this hotel for a number of years now and would never think of staying anywhere else in the area. The hotel, dining room and rooms are clean, comfortable and well presented, staff are professional and friendly, the quiet location of the hotel provides a very relaxing environment. Overall extremely good value for money.