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Ockenden Lane, Cuckfield, Cuckfield, RH17 5LD – Show map
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1 property in Cuckfield
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36 verified reviews
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Ockenden Manor Hotel & Spa's staff speak: Italian, Spanish, English
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Outdoor pool, Garden
Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Hammam, Indoor pool
Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte)
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Ironing service, Shoeshine, Trouser press, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Soundproof rooms, Heating, Non-smoking throughout
Italian, Spanish, English
14:30 - 00:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 1 year stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 27 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed. Charges may be applicable.
Cards accepted at this property
Ockenden Manor Hotel & Spa accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 36 reviews
Value for money
Show reviews from:
The Hickstead Hotel is in quiet Sussex countryside, a short drive from Brighton and Gatwick Airport. It has free parking, free Wi-Fi and en suite rooms with satellite TV including Sky Sports.
Score from 171 reviews Very good
Just 10 minutes’ drive from Gatwick Airport, The Europa Hotel features a modern leisure club and restaurant. With a picturesque courtyard garden, the hotel offers cooked breakfasts and spacious rooms....
Score from 1002 reviews Review score
With its sumptuous Renaissance style, The Grand Brighton has a magnificent location on Brighton’s seafront and is just a 10-minute walk from Brighton Pier.
Score from 1048 reviews Very good
Overlooking the seafront, The Thistle Brighton is just 400 metres from the Brighton Pier and the Royal Pavilion. It offers free Wi-Fi throughout, a restaurant with sea views, a pool and a spa.
Score from 1133 reviews Very good
We are planning to go again just for the spa alone.
Dinner options were limited to one budge type!
The spa was fabulous..the best part of the stay Dining was also extremely good and we were well accommodated when arriving late for breakfast
The room was a big disappointment. If we had been American and 5 foot tall we probably would have loved it. The room was dark and depressing. the bathroom was I suspect the one that was used during the Tudor period. A serious update needed. My husband really couldn't fit in the bath and had to have a hand held shower…a luxury bathroom is a must. I did ask to move rooms but the hotel was full…supposedly. Would love to visit again because the spa was wonderful but would not want that room…THOMAS (the name of the room).
The spa was fantastic , and so too was the dinner
When travelling alone on business it is the small things that make a difference - like the toiletries, iron and ironing board in the room, bottle of water, proper tea pot !, very comfortable bed and quiet room. A swim was just what I needed after a busy day, and the staff were very accomodating as I think they really wanted to clean-up and go home. Lovely fresh but quick breakfast too.
Location very scenic. Bar and Dining Room have a very relaxing, historical atmosphere. Spa area and swimming pool very luxurious. Excellent menu and food quality.
Liked the character, the quality experience, the food and the staffing
The grounds were disappointing as described as parkland. A rather damp/dank smell in the corridor outside our room
The spa The food The waiting staff
Beautiful suite in the spa area
Much more expensive than anticipated
The staff were helpful and friendly. We have arrived late with a small baby without reservation of a table for a dinner. They accommodated us in a beautiful private dining room. The spa facilities are great. The hotel is surrounded by beautiful countryside and it is within walking distance to the village.
One of the two rooms was cold and felt musty. The rooms need an upgrade.
Friendly comfortable accommodation with character and charm. A better alternative for Gatwick Airport than an airport hotel. Very good restaurant and spa facilities which I failed to make use of.
Room on the second floor with no lifts and a heavy suitcase. They did, to be fair, offer assistance but that seemed inappropriate.
The food. It was fabulous.
Food and service were excellent
The room was comfortable enough but over-priced at £315
the privacy and elegance
The Food The Service Tolietries
Room overlooked the kitchen
There is nothing not to like.about this Historic Hotel. The staff were excellent and very helpful and the room and spa exceeded our expectations.. The spa is a extremely high standard, contemporary, well equiped and very clean.. Lovely view of the South downs from our room. We will be back Alex St Albans
Our room in the Spa annex The dinner was excellent (7 course tasting menu) Village very convenient
Main house a bit run down Staff not really welcoming, other guests having issues, most of the dining staff were average (service/knowledge)
I liked : - the outdoor swimmimgpool - the large , individual shower rooms - quiet environment both in hotel and spa ( how wonderful!) - cleansiness - staff greeting me - toiletries ( nice gesture) .
- I did not like : - children in the swiming pool - having to ask for the luggae to be taken up to the room and not being taken down . - poor response when I left and tried to book another stay on the spot - having to pay later - when arrived home as they have missed the fact that the room was booked through internet . -some difficulty getting a small room at a better price ( this was available only directly not over internet ) despite all the above I found the stay pleasurable and I would return
Beautiful setting and the hotel has great character.
Patio doors would not open. Staff could not repair. so could not use outside facilities
staff were polite, attentative and well presented both at the hotel and at the spa. My wife is heavely pregnant, all our needs were addressed and accommodated for.
Location, garden and park, spa
the equipment and facilities in the rooms are too old and partly not working: windows, wardrobe, cupboard, curtain etc. low ceilings; tow expensive for too little comfort
Very good service - staff were very helpful and attentive throughout. Lovely location - very handy to be able to walk into the village.
We felt it was overpriced both in terms of the dinner and the spa treatments. We were surprised to be charged extra for coffee after a set meal priced at £54 - it didn't feel like value for money, although the silver service was an unexpected pleasure.
Everything was wonderful. We booked at the last minute but all the arrangements were in place. The room was beautiful with a fantastic view. The hotel staff couldn't have been more helpful. The spa was a wonderfully relaxing experience in an amazing building.
There was nothing I didn't like.
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