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Ockenden Lane, Cuckfield, Cuckfield, RH17 5LD, United Kingdom – Show map
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1 property in Cuckfield
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49 verified reviews
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Ockenden Manor Hotel & Spa's staff speaks: Italian, Spanish, English
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Outdoor Pool, Grounds
Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Newspapers, Non-smoking Rooms, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
Italian, Spanish, English
Corner House cafe (503yrd)
2:30 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 1 year stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged GBP 27 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 49 reviews
Value for money
Show reviews from:
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Score from 178 reviews Very good
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Set on 1100 acres of beautiful Sussex countryside, this AA 4-star hotel has excellent recreational facilities and luxury rooms with stunning views of the 2 championship golf courses.
Score from 323 reviews Wonderful
This 4-star luxury hotel looks out over Brighton seafront and is close to the shops and city center. The grand Victorian building has large rooms, a restaurant and a fitness center with indoor pool.
Score from 1300 reviews Good
truly wonderful food, beautifully served, lovely room, and great location
Spa, restaurant and staff.
Room a bit chilly.
Location. Restaurant excellent. Spa very good. Old world charm
Wardrobe space very limited in room allocated. Insufficient storage
Everything was done to ensure we had a wonderful Christmas and we did. Particular thanks to the friendly staff, and for the outstanding Christmas meal and for some extra presents in our room.
Beautiful hotel delicious food .
The location in lovely Cuckfield village is excellent. The old manor has been beautifully restored/maintained and is a very special place to stay. The cosy bar is a gorgeous place for a drink by the fire in winter, and the grounds are stunning. Do pay a visit to the spa, which is excellent.
Great rooms, cosy hotel, with roaring fires throughout. Dinner was outstanding definitely worth the Michelin star. Outdoor swim-out pool was lovely under the stars and the staff both in the restaurant and behind the desk were exceptional.
Drinks were very expensive and although the night staff gentleman was second to no other bar man or staff I have ever encountered, I think there should have been a bill to sign at the end of the order as the next mornings bill was verging on excessive….£10 for a rum and lemonade is too much even hotel prices (in my opinion) However the food was worth every penny, as was the room and spa
Spa, Restaurant & Free Wifi
Narrow bed and bar area
Thought Spa facilities were over priced.
All of it. The leisure/spa facilities were excellent, with everything laid on, including towels robes and flip-flops. The indoor/outdoor swimming pool was lovely. The staff were excellent, the food very nice, the views spectacular. Old fashioned elegance and grace!
Nothing really, but be careful how you park. There are flower beds separating the parking bays and someone drove over the very low row of bricks retaining the soil and got stuck (for a couple of hours and had to call rescue services!)
the SPA was really nice.
Staff are rude, inflexible and not up to scratch of what's supposed to be one of the finer hotels in area. such a shame, would have really hoped for a better experience.
Chose this hotel as it has a pool that leads from indoors to outside. We were there at the end of October on a gloriously sunny and warm day so it was lovely to swim outdoors. Wonderful food with good vegetarian choice. Beautiful views over the grounds to the South Downs.
Having to leave after just one night's stay, we'll be back I'm sure.
The spa facilities were amazing and the meal we had in the restaurant was superb.
The room was disappointing. Very small and no bath. Felt it was expensive for what it was. The fitness room was also small
Lovely rooms, comfortable beds, proper pillows! Roaring fires, wood panelled bar, nice sitting room with great view. Delicious food, attentive staff. Fabulous looking spa, don’t forget to bring you swimming things! A perfect place for an anniversary celebration, we had a splendid time.
The new Spa was fantastic, great Yoga class. Dining room and views were lovely.
Some lack of professionalism by wait staff at Sunday lunch, coffee and petit-fours not value for money, had same amount petit-four for 6 on Sunday as for 3 mid-week, when lunch was excellent.
The room was very dark and only lit by a couple of lamps. When I mentioned this to the reception I was told that it was in character but when you have to go to a window to get enough light to see in a mirror it is a bit much. Also a small but important detail no brown sugar for your coffee in a morning and the jars of jam provided could be the same as in a travel motel.
Excellent facilities at the spa Staff at both the hotel and spa very friendly and helpful. Lovely atmosphere We were very lucky to receive a free up grade to our room. Room was fabulous. Food amazing and service excellent Beautiful grounds
Shower head faulty but our fault that we did not report it until we checked out Were informed that it would be attended to straight away.
- Nice area and grounds - Beautiful building - Incredible pool and spa - Comfy bed - Pretty good restaurant - Nice breakfast included
- Dinner not quite as good as expected for a Michelin starred restaurant - Rooms a little tired - Very high markups on the wine list
We are planning to go again just for the spa alone.
Dinner options were limited to one budge type!
The spa was fabulous..the best part of the stay Dining was also extremely good and we were well accommodated when arriving late for breakfast
The room was a big disappointment. If we had been American and 5 foot tall we probably would have loved it. The room was dark and depressing. the bathroom was I suspect the one that was used during the Tudor period. A serious update needed. My husband really couldn't fit in the bath and had to have a hand held shower…a luxury bathroom is a must. I did ask to move rooms but the hotel was full…supposedly. Would love to visit again because the spa was wonderful but would not want that room…THOMAS (the name of the room).
The spa was fantastic , and so too was the dinner
When travelling alone on business it is the small things that make a difference - like the toiletries, iron and ironing board in the room, bottle of water, proper tea pot !, very comfortable bed and quiet room. A swim was just what I needed after a busy day, and the staff were very accomodating as I think they really wanted to clean-up and go home. Lovely fresh but quick breakfast too.
Location very scenic. Bar and Dining Room have a very relaxing, historical atmosphere. Spa area and swimming pool very luxurious. Excellent menu and food quality.
Liked the character, the quality experience, the food and the staffing
The grounds were disappointing as described as parkland. A rather damp/dank smell in the corridor outside our room
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