Old Bell Hotel  

Superb level of professionalism of every member of staff encountered, the Hotel's central location in the small town, its 'oldness', the comparative security of its Reception desk (room keys not easily visible/accessible to visitors and guests), the high quality of the 'full English Breakfast'.

As it is possible, under the current system, for any guest to have copies made of room keys, perhaps it's time to consider a programmable 'credit card' keyless door entry system. A simpler (less effective, but short-term improvement) alternative to Security would be for guests to be required to positively identify themselves when requesting room keys from Reception.

The old world charm, which is rapidly disappearing in the UK! The location was excellent and the surroundings very relaxing and quiet. Breakfast were excellent and very English.

In the main dining room the main menu was very short and the prices high. The wine list was extensive, but lacked availability at the bottom end.

It is a gorgeous hotel with fantastic attention to detail - we visited just before Christmas and every room was decorated beautifully. What really made our stay however, was the staff, who were absolutely charming and so helpful and attentive without crowding us. Full marks! We will certainly return when we can.

The staff were excellent and made our stay fantastict, nothing was to much trouble for them. Just wish we could have got the room I realy wanted,but it was booked

The danger in the bathroom, electric towel rail conections all broken. Shower rail needed securing to the wall

The Food

Having asked for twin beds we would have liked to have been told beforehand that they seemed not to be avaible. The kettle cord was rediculously short and very inconvemient to use. Overall attention to detail would have made a huge difference, E.g given the wrong key after we had been out for the day and getting the wrong paper in the morning.

The service in the restaurant was excellent, as was the food. We were impressed with the waiting staff's ability to place the correct dishes in front of the right people.

The rooms we were in were very small, and on one particular night were very stuffy, making it difficult to sleep.

Beautiful hotel and town. We will be returning, hopefully for longer than just the one night next time.We were upgraded before we arrived, lovely room in the main hotel. Beauitful building, so much history.

Very charming hotel.

Room was small - but 'perfectly formed' and very acceptable. The main Restaurant is simply superb with quite excellent food and staff and a very efficiebnt and friendly Maitre d'.

We travelled with our two large dogs. The facilities we had in our room were ideal for the dogs, easy exit, plenty of space etc. The room was clean and modern, the gardens lovely, and the staff helpful and friendly.

It is worth going for an upgraded room. Very nice public areas.

Restaurant was poor . Food in the restaurant was far too fussy and complicated. A simpler menu using local fresh ingredients would have been so much better. Service was also slow

The beautiful gardens and external areas, and the exceptional breakfast, with rather good coffee

We were swamped by a large party in for dinner on Saturday night, who got all the attention ofthe staff, leaving us feel somewhat neglected, on that occasion

Clean simple room