Old Brewery House Hotel  

The actual building is really wonderful and its location as part of the m.arket place is most appealling. The surrounding countryside is also very lovely with easy access to Norwich and the seaside

The hotel has a very tired, lack lustre feel about it and it has most certainly seen better days.Although, on the whole the staff were friendly and helpful there was little evidence of up to date,energetic and vibrant management.There is a great difference between being relaxed and being copletetely disengaged.

The staff were freindly and very helpful. On the first night we eat at the reasurant which was siutated in the conservatory, the food and service was excerlent. The breakfast was good. On the second day we had breakfast in bed the service was prompt and the breakfast basket was was excerlent.

The hotel decor is in need of update. One disappointment was the pool was not available for use and there was no informaion on the hotel facilities in the room which meant that we had to ask at reception for such details as gym and pool openign hours as well as bar and reasurant opengn times and check out times. The hotel might also have benifited from providing more local information in the rooms. Another big disappiontment was the bathroom which although clean and functional it was in need of updating and replacing.

Very friendly and helpful staff, good atmosphere, we will return

Staff were polite and helpful. Breakfast was very nice and the price was very reasonable. Lovely relaxing atmosphere in the hotel bar in the evening and the by gone decor created a very homely feel.

Friendly and efficient staff.

Bathroom

Excellent customer service from all the staff. A leakage in the bathroom of original room allocated was passed to staff and we were immediately transferred without question to another room. Breakfast and evening meals very good value for money , served quickly and fresh and hot. Everywhere clean, linen in rooms spotless. Pleasant location within a very interesting little town with lots of history.

The bed was hard and no comfortable chairs to sit in and read or watch television in the evening. People should not be expected to stay out of the room all day and evening, especially older ones, we need some comfort.Previous reviews we had read before travelling suggested building 'tired', this is very true with tatty chipped paintwork and damaged wallpaper. Also we had a ground floor room which was quiet to start but when people moved into the room above it was possible to hear every movement and even the plug being pulled out of a wall socket which disrupted our last night so that we were glad to leave. Oxford Inns need to up the maintenance of the building inside and out and install some soundproofing and double glazing. The hotel staff do their very best and are let down by the state of the building.

Free WiFi in the lounge and bar.

fixtures and fittings very worn out, threadbare carpet poor paintwork, holes in bathroom floor covering. All very dated.

Swimming pool and table tennis in adjoining mini leisure centre great for children.

Don't stay out too late as they shut the doors at 11:30!

Great location and atmosphere. Staff were very friendly and efficient. Breakfast and evening meal were very good.

The room needed decorating and the bathroom needs updated. The beds also were very hard.

No section for what you did not like about the hotel, the hotel states that there is a night porter ...........on returning from a family gathering the hotel door was locked, and it took an hour before we raised the attention of anothe resident to let us in. the person on duty for that night was asleep in one of the rooms.

Old world Charm.

Very cold, the heating went of at 11pm leaving the rooms very cold especially for mid november.