Old Hall Hotel  

The staff were very helpful & attentive

there was a funny smell to the room, possibly a former smoking room? for the price the actual room was small and bed uncomfortable. the bathroom was large but basic.

Beautiful location; local interest; excellent museum; food cooked to order.

On street parking but hotel staff were very helpful.

The room was large and pretty well equipped with pleasant view over a park area.

Due to its proximity to the Opera House there were no parking places on arrival - all were marked permit only. Would have been good to know before arrival that hotel issues 24hr permits to save the frustration of searching the neighbourhood for a space. The bed was a 2 poster not the booked 4 poster (not a big issue but still...). The room was near the stairway and we were slightly disturbed by people traffic all around with banging doors and creaking floors. Party in the basement one night and the entrance was just below our windows, so we were disturbed by general noise of smokers congregating outside including swearing throughout evening and after it ended at 1am.

the hotel restaurant was nice, staff were helpful and friendly anf the food was delicious

I had spoke to receptions a few days prior to the trip to see if i could upgrade the room. I was told there were no upgrades available and that reception would ensure i got a good room. When we arrived and made our way to the room i was very dissapointed. There were visable cracks in the ceiling, non of the furnature matched, burn stains on the bedding and the room was very small. The room seemed more like that of a budget hotel than what i had expected, i was very disappointed and feel that the £89.00 cost of the room for one night was over priced.

Central location, close to local restaurants, shops and the Opera House. Breakfast was very, very good.

Tired looking. Bedroom did not feel clean, it felt like it was in urgent need of refurbishment. No "atmosphere" in either of the bars. There was a band playing in a venue under the hotel, which I believe is owned by the hotel. We were not informed of this at checkin. The bass seemed to make the whole of the ground floor "shake". It was not noticeable once upstairs though.

the breakfast was very good. The staff were polite and pleasant.

Things were not well organised. Without going into too many details, for example we were looking for the a la carte dinner menu. It was about 10 yards away from the restaurant-in a poky corner!

Leaving

Room was shabby , dirty and needed refurbishment. There was a large blood stain on the armchair. The doorlock did not work. there is no parking and you have to pay £3 at reception for a ticket. It was supposed to be an executive room! At £150 I would expect a lot more.

Good service . attentive staff

Poor shower and noisy air conditioning unit outside room 11

The old-world atmosphere combined with the modern comfort; the historic feel of the place with all its little lounges, bars, corridors and even its quaint, antiquated lift! The light and airy restaurant; the good food and the provision of pre- and post-theatre meals; the very pleasant and helpful staff, from receptionists to cleaners; the hotel's proximity to the opera house; the delightful outlook to the tree-covered green; the lack of piped music or any radio at mealtimes and the quietness of the hotel in general.

Despite our comment above, the lift is really in need of improvement as it barely held two people and their luggage, and then only two people on intinmate terms! And even if enlarging it were deemed impossible due to engineering problems in this historic building, it should be possible to install one that did not fail to work because someone fails to close the sliding door and that had an 'in use' indicator. We were lucky to be able to call on a very helpful girl cleaner to help us - twice - else it would have been very annoying.

Full of history and in a beautiful location, The Old Hall hotel would appeal to couples or singles of any age. The breakfast's are wonderful, the staff attentive and the rooms cosy but not cramped. Just a short stroll away from the Pavillion, a variety of restaurants and the town centre, there is no chance of being bored and a raft of stunning scenery is only a drive away. We'll be going back again very soon!

The historic surroundings and beauty of the hotel and surrounding area.

The scary old lift. Handy though.

very relaxing and welcoming.lots of character and situated in the most elegant location