Old Manse Hotel  

The room was clean, the location perfect and the bed was extremly comfortable

I did not like getting a call from David the day before we were travelling to say that the hotel had been overbooked and unfortunately it was our room that had been overbooked. I wondered why ours? When we had booked a month previously and got it at a good rate as we not able to cancel. (Although this obviously did not work both ways) There was no apology just that he had found a alternative hotel for us at no extra cost to ourselves. When checking the laternative hotel was cheaper. My Husband called David back to express our disappointment at which time we were told ok don't worry come here and I will find you a room, still no apology!! We had booked this trip as a Birthday treat and this did spoil the trip a little. The Bathroom and Bedroom were both very small and the whole hotel looked like it needed an update.

Staff are cheerful and friendly

Hotel standard is poor regards facilities, food & comfort. Our room was directly above kitchen and some machinery (ice maker I think) was operating all night making quite a racket.....NO Sleep :~(.

Close restaurants and centrally located in small picturesque village

Parking difficult, one night I had to find a space on a nearby road.

Friendly staff, beautifull location,

Very pleasant weekend stay - the restaurant was excellent - certainly no need to look elsewhere, Superbly located within the village.

With 80€ we have a very good room, best location to the water, lovely bar and excellent breakfast, that's very worth.

When we checked-in during the lunch time, the staff members were very busy and we waited for several minutes, but it was OK, after all it's a very relaxing place with slow pace.

Location of hotel was excellent car parking at hotel restricted, we had enjoyable stay, staff were polite cheerful and helpful, the fine sunny weather helped make the stay more pleasurable. Ideal location hotel located on riverside with ample outside seating areas and central location in village itself, ideal base to afford sightseeing around Cotswold villages & area.

The hotel ran out of ice on the one day(hot sunny day) and the chef could not provide hollandaise sauce with meal (eggs benedict breakfast) when it was listed on the menu otherwise no adverse comments to make

Too much noise from the kitchen and bar extractor fans.,staff friendly but amateurish.

Location. Character of hotel, oak beams, log fire. Friendly staff. Ease of parking. Food excellent for dinner and breakfast. Particularly liked the variety of choice at breakfast, rather than just full English.

The attitude of all the staff.

Our room Number7 was very tired needed upgrading, the bathroom was too small, could not fully open the shower door fully. The noise became very noisy between 16:30 and 22:30 due to some kind of extractor being switched on during those 4 hours. There was no remote for the tv.

location

rooms to small

The Staff were very helpful and obliging but the hotel is in need of new decor.

The staff were all friendly and helpful. The food reasonably priced and very good.Lovely view from our bedroom window and very comfortable bed.

Could have been a bit warmer. No heating was on.