Old Thorns Manor Hotel Golf & Country Estate  

This hotel was located in an excellent location with lovely views over the countryside and golf course. One of the nicest hotels I've ever had the privilege to stay in and it was excellent value for money. I was really made to feel welcome by the helpful and efficient staff. It also had one of the largest hotel swimming pools I have ever seen.

Had a family reception at Old Thorns Manor hotel.The staff were always ready to assist with anything we wanted.Our room was immaculately clean.At breakfast all staff was totally attentive. Refilling our cups was always met with a dutiful smile.On the second night of our stay our Grandson was very unwell with a stomach bug.We informed reception that we needed some things for cleaning the room. No trouble they sent over a housekeeper to clean it for us.Very impressed with all areas of our stay and would definately recommend this hotel to others.

I was not impressed with the attitude of a girl called Laura, She is very rude and up herself.

Beautiful setting.

The grounds were nice

Very poor value for money

It had a lovely atmosphere and my parents absolutely loved it. The building itself was brilliantly decorated and the location couldn't be better for a family who wants to see the beautiful countryside of Hampshire! Only one downside was that an extra breakfast for visitors cost £15, which wasn't worth it. Otherwise the stay at Old Thorns was very nice.

Everything

The grounds are fabulous the food was exquisite spa and pool area very relaxing rooms very comfortable staff vey effecient and friendly bar area very sociable

We only stayed for 1 night and did not have much time to explore the facilities - we had limited experience of the hotel and its environs. We stayed at the hotel on a quiet Monday night - staff were very courteous and helpful

I did not like the tv on the wall above the entrance to the the dining room. It seemed an inappropriate place to have it.

Nice location, staff very friendly and helpful. Everything of a good quality

Lighting in bedroom was somewhat dark. Warm in room and at Sunday breakfast. Was there air conditioning?

Good facilities, well maintained hotel with nice staff. Would only stay at the reduced rate I got through Booking.com, the full room rate is too expensive for the hotel.

Our room was very comfortable and clean, if rather dark (the bulb had gone in the standard lamp and there was only one bedside lamp in the double room). The food was of a good average standard. We were there for a wedding which was very well organised and the staff were efficient, charming and helpful throughout the ceremony, the meal and the evening disco. The grounds are beautifully maintained and made a good backdrop for the wedding photographs.

I had telephoned the previous day to request an early check in as we had a long journey and needed to change for the wedding. The receptionist I spoke to said she would put a note on our booking to this effect and assured me that if our room was not ready there would be a changing room available. On arrival it was obvious that they had not noted our request at all and we had to use the changing room. At no point did they tell us that it was actually the golfers' locker room and we had to trail all our luggage halfway across the hotel and through a bar to find it. When we finally found it, having had to ask several bemused staff on the way, there was a keypad on the door and we had to go back to reception to find the number to get in. This was not a good experience and we felt angry and stressed by the time we were ready, after which we had to take our luggage back to the other side of the hotel where our room was. The final irony was that our friends, who checked in at the same time as us (around 12.30 pm) but who had not requested an early check-in were able to go to their room straightaway!

The staff were wonderful, nothing was too much trouble. The design and decor of the hotel was very plush and comfortable. The food was excellent with plenty of choice and a good wine list.

My only complaint was the lighting In the room. It was very dim and not bright enough to read by at night.