Old Waverley Hotel  

The location was excellent for access (beside the Train/Bus Station with an Airport Bus direct) for shopping and sightseeing. Our room was on the 6th floor with a bird's eye view over Princes Gardens and the Scott Monument. The Piper playing from dawn til dusk was very atmospheric. We were in Edinburgh for the Fringe Festival and had a hectic holiday. Hotel staff were friendly and helpful, especially Christina in Reception, Shane the Porter and the friendly Barman from Dublin/Trim. The Lounge was comfortable for relaxing between shows/shopping trips. We would stay again!!

Just one small item. The handle on the toilet kept falling off. Meant to report this at Reception but forgot. Otherwise we had a really good experience at this hotel.

The location is excellent, amazingly handy for the station and all things around the old town. When the tram works are completed (2016 I think it said?), it will be even better for getting around Edinburgh. The room we stayed in was a junior double, but was plenty big enough with a double bed, bathroom, chair, table and desk and even a handy wardrobe. It was all nice and clean, and we had a good view of Princes St and the beautiful Jenner's building opposite, as we were on the 4th floor. The breakfast was plentiful and very tasty - a lovely fry up for the cold mornings, as well as healthier fruit and yoghurt for those otherwise inclined! Staff were friendly and never failed to say hello.

I can't find fault with the room, breakfast, staff, especially for the price! Only niggle was the lift could be a little bouncy, but that encouraged me to walk off the breakfast up the stairs...!

- Towel hanger with heather in bath room - Good service mind of front officers - Good breakfast with valuable price - Good accommodations - Very things perfect

Nothing

The staff members were all fantastic! As we were taking the train to and from Edinburgh, the location was also very convenient.

The doors are very thin so you can hear everything in the hall way.

It was my second stay at the Old Waverley--walking distance from the train...major bonus. I know the area...construction wasn't so great and only concern was bathroom lock was unreliable...locked in a friend who came to pick me up. We had to use a coin to unscrew the mechanism to get her out. Fortunately I didn't lock it while alone in the room or would have been stuck! :) Otherwise the room and hotel were exactly as I wanted...clean place to sleep and central to Edinburgh

The steps are always a challenge...but I knew them before I checked in and they make it clear in their summary on websites...so nothing I didn't like about the place!

One of the best locations in town, we had a double room with fabulous princes street view. There's a very easy access to both train station and bus station, yet we did not even need to use public transport at all during our stay in Edinburgh. If you like old-fasion style buildings, definitely choose Old Waverley.

The lobby doesn't look like a three-star hotel lobby at all. The breakfast was quite disappointing. The small lift often gets annoying.

The location is excellent, close to railway station and bus to airport.

I found the staff in the reception not very friendly. Not a good start. Also we had ordered breakfast to our room at 06.00 am the next morning, as we had to travel early. No breakfast room at time agreed. Called reception 5 min past time agreed. Breakfast still about 10 minutes away we were told, after 10 minutes we were called from reception that breakfast would be served in restaurant anyhow. We then had only about 10 minutes to go down and "throw in" breakfast as we had to catch an early train for a long journey. Very bad. Also we were told when we ordered early brekafast for the next morning, that we were going to be charged 2 gbp for the breakfast to our room, although the receptionist later waived that fee, as we told what had happened, so ok. But I wasn't very charmed by the staff in general.

the bed was very uncomfortable - very soft - and we had noise outside our room all night long due to deliveries and roadworks - we got hardly any sleep

Great location. Very clean and staff were very helpful. Ideally located for everything in central Edinburgh. A lovely relaxing atmosphere in the hotel.

We stayed one night, the staff were very friendly, the room was extremely tidy. I requested a nice room and we were given a room with a view overlooking the front street and castle which was great. The breakfast is a buffet style which is kept fresh and the quality is nice. We paid a lot less than the standard room rate and if this offer was on again we would definitely stay again. All in all a great hotel. I recommend easyparks which is around a twenty minutes walk but half the price of the ncp car parks in the city.

Absolutely nothing. The only description which appears true from the photos and description on the website is the world old

We stayed as a couple for 1 night,lovely view of princess street gardens. Room was very comfy,clean and full of character. Breakfast was room service by request which was delicious. Staff were very friendly and helpful. Overall a very pleasant stay. Would definitely stay again.