Orchard Hotel Paddington  

Nothing stands out, it was clean, services were limited but it was a 'value' b&b

Breakfast a bit limited and tea and coffee not available in rooms although there was a separate communal lounge for this facility

Staff on reception, door on hotel room wouldnt lock, no toileteries, mould on the bath, 4 channels on tv, 2 public lavetories outside of my room door, courtyard at the back where the smokers congregated - very noisy, very expensive!

I like its location as well as its price.

The staff sometimes is unfriendly

Home service person enter your room without knoking the door you can find hem inside the room while u are in toilet , breakfast is not sufficient for young baby not for man

Great central location, twin room had a double and a single and was surprisingly large for a London hotel. I've paid alot more in the past for worse hotels.

Breakfast was a little random but fine.

Great location, clean, not luxury but good, breakfast included all the necessary, I can recommend to all looking for a quiet, nice hotel in the middle of London!

It's a good deal for a short stay. Simple, clean and with the expected space for europe standard. I had good time with my family with no problems. It's 15 min walk to oxford and 10 min walk from paddington station which is a big plus.

The only thing is towels. They just never change them no matter what you do. Overall, I would choose it again versus risking another hotel.

Loved the location. We had a newly refurbished room. Very nice.

Our friends stayed in the rooms that hadn't been refurbished and they weren't very nice. There was a woman at the front desk that did alot of yelling on the phone. She seemed to be right about what she was saying to the customers on the phone, but it was still a little intimidating listening to her, knowing we had to hand her our key or ask her a question. We all laughed about it, she was friendly to us so maybe she was just having a bad couple of days, don't know! Wouldn't want to cross her. The steps to the rooms were extremely steep, but that's to be expected in an old building.

not tidy but friendly receptionist

The hotel was comfortable but basic, /good value for what we paid. Location was good.

Very basic... No refreshment facilities to make tea or coffee during stay.

The check in guys were really friendly, and went out of their way to be polite and helpful, even keeeping a car parking spot for us, which we no longer needed, and ordering a late night pizza for us. The rooms were excellent for comfort, and the hotel is really close to Paddington Station, and within walking distance of Hyde park, and the main shopping streets in London.

Areas of the room/bathroom needed attending too, i.e rusty towel rail, and rotten door frame near the shower. The breakfast was more than basic, with a breakfast attendant being likened to a member of the Gestapo, which really spoiled the fact I may not return to this hotel, unless Ii could get a good breaksft nearby!!

The hotel were accommodating by allowing us to drop in our baggage before rooms were ready (although they did actually give us one early to use), and again after we left, we were able to leave our baggage til 11pm as we were at concerts in Hyde Park all day/evening. Hotel was quite near Hyde Park as required - my main reason for choice. Slept quite well. Some of the staff very pleasant and helpful, others just 'there in body' but no complaints as I'm not looking for gushy staff.

If you have a cat dont take it with you - cos you wont be able to swing it round! The smallest room I've ever been in and the most miniscule en suite - the door opens out to the room as it couldnt go in ! You have to shut the wardrobe door to pass the bed to open the en suite door etc - tiny. Tired decor, no extras! (Probably not room for them!) - ie no toilettries apart from one bar of soap, no tea/coffee facilities in room. We had to ask for a 2nd towel in our "double" room. Breakfast very basic, tho edible. The couple with us were given twin beds when a double had been booked and confirmed with us when we dropped off our baggage earlier in the day. To be avoided for anyone with a heart condition, as I have, with the amount of stairs to go up and down. I know its London but I've stayed in London in far better for similar price.