Osterley Park Hotel  

good hospitality from the staff

hosting noisy parties

Rooms were clean and reasonably comfortable.

It was very noisy. The radiators made some very loud noises periodically throughout the evening. There was a wedding at the hotel and the guests were noisy at the end of the evening.as they left the function. The continental breakfast was the worst I have ever had. I certainly would not order that again if I stayed at the hotel in the future.

Rooms were a fair size. Not too far from tube station. Plenty of parking. Fridge, hairdrier and iron press were handy. Double shower in one of the rooms was also handy.

Rooms needed decorating and new carpets and windows. It was more like a motel than a hotel. Don't think it really warrants 3* morre like 2*

Discounted price. Convenient location for my purpose and handy for Heathrow. Easy access to Hounslow/Isleworth and some nice Asian restaurants.

Charging for wifi

I loved above all the Indian food and the bar .

Friendly staff and 24 hour reception.

Barcelona beating United easily!

It was very close to work. That is the only reason. I would never dream of staying there otherwise in a million years.

The hotel is very grotty, does not appear especially safe, the electrics are dangerous in the room, the television does not work properly. Where do I stop?

Booked as it was close to work, and the staff were pleasant and helpful. Cheap.

It needs a serious facelift and felt grimy. The bed was clean but that was about it. The doors along the whole corridor looked as if they had been broken into then fixed with a bit of polyfiller around the lock, so I didn't feel safe leaving valuables around. The shower was weak and too small so the curtain stuck to you. Not a pleasant way to wake up.

The location was perfect for where I had to be early the next morning. The room was basic but not dirty. The shower was good.

The bed was not comfortable and the pillows were really unpleasant. I was bitten by bedbugs/mites on my legs, arms and wrists during the night and some of the bites are still uncomfortable several days later. That is really unpleasant and I would certainly not stay at this hotel again.

Friendly staff, comfortable rooms, very convenient location for heathrow and west london.

The corridors and public areas are very worn the carpets are dirty and the walls are marked and scuffed, it lets the hotel down.

Pub and Indian Restaurant within complex.

Heating stuck on! had to go to my car at 2am to get an adjustable spanner and turn radiator down. No bedside lamp! Shower poor / water tepid Grotty entrance area / stairs

Its location.

It is run down, and although we stayed for four nights the staff failed to repair the broken lights in our room. In addition, the cleaning staff advised us that the fridges in all the rooms are broken.