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Newest reviews for Outlook Hotel

  • Jane
      United Kingdom
    7 September 2014

    Very lovely couple who really made our stay enjoyable. They gave us a lovely bottle of wine for us to celebrate our anniversary which I thought was a lovely touch. The breakfast was lovely. Would definitely stay again.

    9.2

  • Susan
      United Kingdom
    6 September 2014

    Place was nice and friendly

    9.6

  • Anonymous
      United Kingdom
    26 August 2014

    We had a fabulous stay . Location great. Breakfast excellent great choice. Car park on site a bonus.

    squeaky bunk beds (minor tiny issue) not very powerful shower (again very minor issue)

    8.3

  • Terry
      United Kingdom
    20 August 2014

    Quality of staff Excellent breakfasts

    Room a bit small

    7.1

  • Audrey
      United Kingdom
    18 August 2014

    Friendliness of owners, cleanliness of room & best breakfast I've ever had!

    10

  • Martyn
      United Kingdom
    15 August 2014

    Room was very clean with a very comfortable double bed. Hotel in a lovely quiet part of Scarborough Owners very welcoming and friendly Had the most relaxing weekend

    Having to leave

    10

  • Samantha
      United Kingdom
    14 August 2014

    Friendly clean bright place, we had a nice breakfast served with a smile. Situated by a lovely park area but still close enough to stroll down to the seafront . Also has free parking which was great.

    It was a bit smaller than we are used to and we could hear other people moving about their rooms although this didn't really bother us .

    7.1

  • Carla
      United Kingdom
    12 August 2014

    We loved the cleanliness and welcome that we received, excellent food and a lovely couple who nothing was to much trouble for. Hotel absolutely beautiful and right on the edge of a beautiful park, would definitely recommend.

    Absolutely nothing

    10

  • Anonymous
      United Kingdom
    11 August 2014

    Just bed ,breakfast food.

    Waiting for the room to 2pm ,didn't allowed to watch TV while waiting.we have to leave tired ,once we arrive in the morning from the hotel . In the morning breakfast I got broken chair and I cut my leg with 2cm long nail, the lady ask me event stupid question ."if I put my leg up,on that bit"if I put my leg there it would end up with my knee on top of the table,I think she was very rude . On the end of our stay they didn't allowed leave the bags in hotel till we get our train . nightmare,we was looking every where until we find one hotel which help us.

    3.8

  • Paul
      United Kingdom
    5 August 2014

    No a great deal

    Room was tiny, could hardly move. Unwelcoming sign in room, no food or drink allowed, you could be charged extra. Ensuite was tiny. Breakfast was average and I'm not a hard person to please. It was £85 and for a BnB of this quality I thought this was expensive.

    4.6

  • Jayne
      United Kingdom
    5 August 2014

    Great hosts Great breakfast Great extras ... use of bath robes, chocolates, toiletries etc Great Stay!

    10

  • Deborah
      United Kingdom
    2 August 2014

    Hosts were absolutely friendly and so very helpful. Real home from home. Went into lounge in evening and just kicked off shoes got comfy had a lovely drink from bar. Breakfast great too.

    Beds low and a little springy, but still had a quite a good nights sleep.

    9.2

  • Susan
      United Kingdom
    29 July 2014

    The owner and the staff were exceptionally attentive. Nothing was too much trouble. The place was very well kept and exceptionally clean and room facilities were very good. A friend and I were immediately put at ease and offered a drink and chance to relax on arrival. The owner obviously has a great awareness of customer service and the breakfast was delicious. Would I recommend this hotel to others. Yes, the Outlook is a lovely place to stay and I would use the hotel again.

    Can not fault the customer service so no comments on this really.

    8.8

  • Sheila
      United Kingdom
    29 July 2014

    The hotel was smaller than we thought. The rooms inside the main house were vere nice and very clean.Breakfast was very good too. The rooms occupancy on booking .com is very misleading e.g.(sleeps 4adults 3children) it is 4adults or 3children with 1 adult.Luckily we booked 3seperate rooms for 3 different families otherwise we would have been struggling. We were out in what they refer to as the Anex( garage converted) ther was a musty smell on arrival. It did improve a bit before as we left all windows open.When I mentioned it to the landlady she said it was probably because it hadn't been used for a couple of weeks.it was clean and probably the coolest room available on a very hot day. On reflection I don't think it should have been the same price as the other rooms as it only slept 3 single people.

    The Anex room as mentioned above. The bar that was advertised wasn't open when we went to the lounge (we then brought our own drink) at 10pm we were leaving and the landlord came to open up and seemed disappointed that we has been drinking our own.Maybe more information in the booklet would have helped this confusion.

    7.5

  • Anonymous
      United Kingdom
    28 July 2014

    The excellent breakfast which offered more choice than other B&B's visited.

    Lack of space in private parking area.

    7.5

  • Annemari
      Finland
    27 July 2014

    Beautiful house,lovely and clean room. Friendly owner.

    9.2

  • Andrea
      United Kingdom
    23 July 2014

    The owners are so nice nothing to much trouble,best nights sleep,breakfast perfect,very quiet location,perfect for us,will go again.

    9.6

  • Kathleen
      United Kingdom
    22 July 2014

    A very friendly relaxing atmosphere and exceptional service with a personal touch. We were offered coffee and scones when we arrived and a lovely breakfast in the morning (included in the price). A very clean and comfortable hotel - a little gem!

    A lovely area close to Peasholm Park but a bit of a climb from the front for senior citizens!

    7.9

  • Anonymous
      United Kingdom
    3 July 2014

    Cleanliness

    Dated decor Small room Poor value for money Small time frame for breakfast

    5

  • Brendan
      United Kingdom
    27 May 2014

    Breakfast

    Size of the double room and bathroom.

    5.4

  • Lisa
      United Kingdom
    27 May 2014

    Very accommodating hosts! Breakfast was excellent, rooms were bright and clean with nice little extras such as toiletries and bottled water. Nothing was too much trouble for Michelle, she even gave the children bread to feed the ducks with at the park on the morning of our last day! We had a great 2 day break and would definitely book to stay here again if we came back.

    10

  • Barbara
      United Kingdom
    20 May 2014

    It was lovely and clean little extra touches where so nice, breakfast excellent hosts very friendly

    A bit far out and hilly our legs were aching

    10

  • John
      United Kingdom
    13 May 2014

    The establishment was very clean and tidy, the hosts were very friendly and accommodating. Breakfast was excellent.

    That we had to leave !

    10

  • Anonymous
      United Kingdom
    7 May 2014

    The room was lovely. Beds were very comfortable. Everything we needed. The breakfast was superb. Cereals, tropical and summer fruits, pastries and coffee all buffet style. Beautiful. Hot breakfasts and toast served by a very good waiter.

    No complaints at all.

    9.2

  • Martin
      United Kingdom
    29 April 2014

    Breakfast was fabulous. Staff are friendly. Room was clean.

    Certainly doesn't feel like 0.4 miles from Scarborough centre... more like 1.4.

    7.1

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