Best Western Shaftesbury Paddington Court London

Staff were not helpful. I asked to have something put in the safe and when I returned late in the day, my package was still sitting at the check-in desk!

had a club room at very good internet rate ...despite having read negative reviews ...room was good , with extras as advertised , very comfortable bed , especially pillows ...admitedly bathroom was very small with no bath , but hey you dont live in the bath room and the fittings were of a high standard as were all the toileteries..good buffet breakfast all included...would stay again !

Great location within a few steps from Hyde park and tube station. I appreciated free wired internet option. The room was clean.

At check-in I was just informed that I have to pay the full amount at that moment, which I have never experienced before. There was no explanation given. The room was very small I can´t imagine it being any smaller (espec. for 2 people). There was an AC generator or st. close behind the window creating constant noise, though not terribly loud.

Nice clean hotel with very friendly and helpful staff. It was very close to Paddington Station which was why I chose it.

The rooms are very small but considering the price and the fact that its London, it's maybe not that surprising.

Hotel was very convenient for arriving/departing from Paddington Station. All staff very polite and helpful. Excellent value for money

Fire doors being held open by fire extinguishers.

The toilet is clean and neat

The room was small

Hotel is five minutes walk from Paddington/Heathrow Express.Rooms are well equiped although small (usual for London hotels). Staff are courteous and professional). Rooms were attended to daily. A mix up in assigning me a double room instead of a twin was made up for by upgrading us to a suite, nice touch. Will stay here again.

Location

Service and adgering to what is promised over the phone.

Quiet part of London close to main routes

Its location

The location map of the rooms should be produced. It is very confusing for first time visitors. The first floor rooms are not recommended for people who have a lot of luggage and those who are claustrophobic.

Very convenient for Paddington, close to Hyde Park.

Space at the end of the bed was very tight, anybody larger than average would struggle to get by. Lift was extremely small.

It was quite convenient for Paddington and Lancaster Gate Underground stations.

The evening staff were totally unhelpful. Only some of the rooms were accessable by lift - unbelievable for a supposedly 3 star hotel!!! None of the rooms were double glazed and were therefore noisy if you were in a room facing the street. The other alternative was to have a room adjacent to the lift!!! Booking.com's web site did not mention any of this.