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27 Devonshire Terrace, Westminster, London, W2 3DP, United Kingdom – Show map
|Deluxe Double Room (Advance Purchase)|
|Deluxe Single Room|
|Deluxe Double Room|
|Deluxe Twin Room|
|Club Double Room|
|Club Twin Room|
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3321 verified reviews
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Best Western Shaftesbury Paddington Court London's staff speaks: English
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Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
2:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 3321 reviews
Value for money
Show reviews from:
Less than a 5 minute walk from London Paddington Station and Hyde Park, this boutique hotel offers elegant rooms with free internet and satellite TV.
Score from 2042 reviews Good
Only a 5 minute walk from beautiful Hyde Park, this peaceful town house is situated in the leafy Sussex Gardens area. It offers stylish rooms just a 2-minute walk from Paddington Station.
Score from 1059 reviews Good
With a fitness suite, luxury bedrooms and free Wi-Fi, the 4-star Shaftesbury Hyde Park International is a 5 minute walk from Bayswater Underground Station. Hyde Park is just 330 yards away.
Score from 825 reviews Good
Norfolk Towers Hotel is a 2-minute walk from Paddington Train Station, with access to the Heathrow Express 15-minute service. Marble Arch, Hyde Park, Oxford Street and Queensway are all nearby.
Score from 1568 reviews Good
the room was very small / tight
Fantastic Stay, very helpful and friendly staff.
Friendliness and helpfulness of the staff when came back at night to discover all room electrics had tripped. Very promptly resolved
The noise made by cleaners outside the room hoovering at 8am and the workman drilling at 8am
I liked the friendliness of the staff, and the fact that the hotel was within walking distance of Oxford street.
All was good
th location is very convenient: close to the Paddington station/tube, Lancaster gate tube, to my favorite area Notting Hill:)
the club rooms are in the basement, but they are bigger and much expensive than the standard (deluxe) rooms.
Excellent treatment from staff, had to complain about phone and internet connection in room they gave me in basement, once they moved me next day all was very good.
Poor communication facilities in basement room, and room very small and poorly lit. Once I got moved and upgraded, all very good.
Personal very friendly and try their best to handle the situation. The breakfast personal are very friendly and quick to serve.
Hotel was under renovation and we did not know about any of it.We stay 3 nights and have to climb 3 floor of stairs.No ventilation because of the fixing of other rooms.They could not afford real glasses in the bathroom or wine glass in the room. Very disappointed with Booking .com about this hotel.This is the second time I encounter have a hotel not matching what they said from booking.com
Easy enough to find and to get to from Paddington Railway station.
There are much better hotels for the price in the area (which doesn't include breakfast). The rooms are tiny and claustrophobic. The sound insulation of the rooms is very poor - you can hear every single conversation from the room next door and the corridors. Stayed there over a weekend and on the Sunday afternoon, some person from the hotel (unsure if hotel staff - or subcontractor) barged in the room without knocking, wanting to check the TV sets..
My single room for two nights excluding breakfast early booking was 283 Eur.I Even could not turn in this single room, nowhere to put the luggage, narrow bed.... 4 stars hotel?? In Zone 1 London.Luckily the guy who carried my luggage helped me to change the room to a little bit bigger one. Further lift out of order and a nice labyrinth of stairs up and down and doors to find the room.If I would weight abt 100 kg or less I wouldnt' be able to enter the shower cabin.So I was dissapointed.
Location: The location of the hotel is brilliant which is very close to the Paddington train station where you have direct access to hythrow express and close to Lancaster underground station which is well connected to the centeral line
Elevator: During our stay the elvator was not working and we were staying in the 4th. floor Small rooms: The size of the room is small
Good location, low rate available (compared to other hotels in area)
Room too warm
Lift out of order for the 2 days of my stay (at 4th floor) Room extremely small
Poor room heating Poor room design No breakfast option
Excellent location and good service.
The rooms are a bit small.
good location, easy walking distance to hyde park, lancaster gate tube station and queensway (where there are several restaurants). no noise at night from the street. nice people, helpful. good breakfast.
small shower booth.
For me on that day , I needed a hotel near to paddington for an early morning train, so good value for the location.
Dark wood and thin small corridors.
it was quiet even though it was on a main road.
The staff were all foreign and not exactly friendly or welcoming. Made to feel like i was disturbing their precious time by checking in. I had booked a Deluxe Double room which when I was shown to the room was no bigger than 8ft x 8ft with a normal double bed. There was no way I could put my bag on the floor without it being in the way so where would my wife put hers? There was a space of at most approx 1ft at the base of the bed to the desk. How on earth did they expect anyone to put up an iron in that room let alone use it! I immediately stated that this room was not fit for purpose and called reception while the member of staff was still with me. I had to wait almost 15 minutes for them to call me back to confirm that there was another room. I was shown this room and advised as it was still being cleaned it would not be ready for another 10-15 minutes. I waited in the original room for over half an hour before they called and said i could now go to the new room. This room was much bigger(normal hotel double room) but they called it a club room. Upon checking out i had to wait while the reception staff chatted and took their time with each customer infant of me. it took almost 20 minutes for me to check out and get my receipt. It was very painful and time consuming. I will not be staying at this hotel again!!
Stayed in abasement room over the road from reception I arrived after midnight. However a 6AM a very load buzzing noise woke me and persisted for 15 min intervals until I left at 8 am.
Room stylish, clean and comfortable. Wi-fi very good and facilities very good. Staff helpful and friendly.
Coat a little high without breakfast included.
Very friendly staff and great responsiveness when I requested a different room. The second room was as expected from previous experiences Good value for money breakfast.
At first the hotel assigned me to room 031. An absolute unacceptable room for the booked category "Deluxe Single Room" or even a hotel of this category. ~8m² of space for the room with no chair to work at very small desk. The TV (~16") only visible from foot of the bed and mounted high on the wall.
Excellent location, and free wifi was a definite plus.Room was clean.
The room was extremely small.The same can be said for the bed, was short and not wide enough.The window by the bed was very old type,could not be closed completely,and traffic was very annoying in the early morning hours.The shower was very small and definitely impossible to use if someone is more than 1,80m tall.I didn't try the breakfast because I considered it very expensive for 19£ per person.Overall I think it was overpriced for what is being offered.
I chose that specific Hotel because we were arriving in London Paddington at about 11 pm and this Hotel was close to the station. That is the only positive thing I can find.
I am a Best Western rewards member (but I did not show my card because I could not accrue points in that instance) and I chose their brand because I look for a certain level of standards and reliability. In this occasion, with my big disappointment, there was a total lack of those. My booking was for a “DELUXE DOUBLE ROOM” – “spacious room with a large-screen TV”. What i got in stead was a very small room (Room No. 551) for a single occupancy on the basement! My partner and I could not even walk on the side of the bed at the same time (on the other side of the bed there was the wall). I felt embarrassed because I was the one who chose it, when for the same price, I could have booked an other hotel with a better room. Very embittered.
Staff very courteous
Great location. Friendly and helpful staff.
The room was VERY small. Had to keep our luggage in the outside hall of our room. The closet area was blocked by the nightstand and almost impossible to reach it to hang our clothes.
Reception staff very helpful.
Smallest double room I've ever stayed in at a hotel.
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