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27 Devonshire Terrace, Westminster, London, W2 3DP, United Kingdom – Show map
|Deluxe Double Room (Advance Purchase)|
|Deluxe Single Room|
|Deluxe Double Room|
|Deluxe Twin Room|
|Club Double Room|
|Club Twin Room|
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3403 verified reviews
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Best Western Shaftesbury Paddington Court London's staff speaks: English
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Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
2:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 3394 reviews
Value for money
Show reviews from:
Less than a 5 minute walk from London Paddington Station and Hyde Park, this boutique hotel offers elegant rooms with free internet and satellite TV.
Score from 2088 reviews Good
In London’s West End, less than a 5-minute walk from Tottenham Court Underground Station and Oxford Street shops is the St Giles.
Score from 10020 reviews Good
Just a short walk from Bayswater and Queensway Tube Stations and a 5-minute walk from Hyde Park, this 4-star hotel has a 24-hour front desk and free broadband internet.
Score from 2809 reviews Good
Only a 5 minute walk from beautiful Hyde Park, this peaceful town house is situated in the leafy Sussex Gardens area. It offers stylish rooms just a 2-minute walk from Paddington Station.
Score from 1166 reviews Good
After making my concerns known after the first night, I was given a superb clubroom in the building opposite the reception, this was much better, more spacious and all equipment was working...a much more comfortable stay for the last 2 nights.
On arrival I was given a room on the 3rd floor, the elevator was under repair, so had time climb masses of stairs, there was no air-conditioner control (all had been disabled due to current upgrades) and I couldn't open the window for fresh air as the window had been bolted shut, and I was given pillows as hard as rock.
it's the most convenient hotel for me about location etc.
nothing to tell
room size is very small & uncomfortable
I was upgraded and the room and facilities were spotless and the staff professional, friendly and chatty.
location and price
lift was not working, they did not mention it until I checked in and had paid
Location Cleanliness Friendliness Comfort Safety
Heater was broken in the room. So they provided me with a portable heater rather than offer to change rooms.
The location was fantastic, very close to Lancaster gate tube station. The staff were very friendly and incredibly helpful
Lamps didn't work so needed changing, the decor of the room could be updated
The location could hardly have been more convenient and the neighborhood was lovely. The shower was nice and toasty, and quaintness and comfort held a nice balance. Would look forward to a return visit.
One minor thing: the chair was too low for the desk. As I say, minor and, if I had put in the effort, I'm sure management would have been responsive.
Ideal location, friendly staff, great breakfast!
Room on ground floor was near to elevator and as such rather noisy at late hour
Location! Bed. Club Room. The size of the room in England was an amazing find.
A long walk to the room, as well as a lower level room. No breakfast.
- Ok room at the ground floor, Big bath. - Ok. Wifi. Not the fastest but ok. - comfortable bed, but a small one.
-Expencive breakfast. -Small beds.
Excellent staff and cleanliness
Mattress was smaller than the bed and definately not not for 2adults. The room was the smallest delux double i have ever seen
The Shaftesbury is in an excellent location , close to the Central Line and all buses. It is in a quiet area. Staff very welcoming, efficient and attentive and keen to assist at all times. There are plenty of restaurants around if you don't want to eat at the hotel. Rooms are small but comfortable, well serviced and excellent wi fi. We have found this WB to be a great base from which to explore London. We have stayed here several times and do so when we visit London. We feel it is good value for a London hotel.
The hotel released the preauthorization after 2 weeks since we left the hotel, although we paid at the reception! Very dissapointing...
Good proximity to Paddington station; excellent service and room is well equipped & cleaned.
wifi breakfast but then they sat us down were this rag was on the floor were it was picking damp up on floor
had trouble with door a very dark room not a lot of room steins on head board furniture very old when you get in to the you think your in a cheap hotel
Very stylish and conpact room!
The shower opening was very small and height getting in and out was bit tricky. Neither of us are big people but struggled. Anyone with some weight on wouldn't fit through the opening.
Location Wi Fi
The hotel scheduled maintenance but did not inform us and move us beforehand. We awoke to the heat turned off and no hot water. We were moved. At first the hot water worked in the new room. When we returned in the evening it did not. Each time we contacted staff, they were rude. Especially Iuxi. After the third move, the bellman was the first person to apologize. Mihaeza was the most professional staff we dealt with but she had no authority to give us reasonable compensation.
Comfortable and Quite…and BIG plus for me! Helpful Front Desk and Bar good.
Friendly and courteous staff. Clean and tidy throughout. Great breakfast. Ideal location close to underground.
Bedroom rather small but adequate for our stay of two nights.
The breakfast was excellent rooms very clean and the team excellent
The evening menu poor only cooked steak well done what's that all about ...?
Folks working there are nice.
Rooms in the basement should not be proposed while rooms on the other floors are available (too much cold) and did not smell very good.. We have complained about it and got a room on the first floor without any cabinet!!! This should be put on the description. The shower is also horrible, too much small!! The shower
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