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27 Devonshire Terrace, Westminster, London, W2 3DP, United Kingdom – Show map
|Deluxe Double Room (Advance Purchase)|
|Deluxe Single Room|
|Deluxe Double Room|
|Deluxe Twin Room|
|Club Double Room|
|Club Twin Room|
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3411 verified reviews
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Best Western Shaftesbury Paddington Court London's staff speaks: English
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Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
2:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 3406 reviews
Value for money
Show reviews from:
Less than a 5 minute walk from London Paddington Station and Hyde Park, this boutique hotel offers elegant rooms with free internet and satellite TV.
Score from 2118 reviews Good
Just a short walk from Bayswater and Queensway Tube Stations and a 5-minute walk from Hyde Park, this 4-star hotel has a 24-hour front desk and free broadband internet.
Score from 2828 reviews Good
This 4-star hotel is just over a quarter mile from London Paddington Station and the Heathrow Express. The modern air-conditioned rooms have plasma flat-screen TVs and free Wi-Fi.
Score from 1646 reviews Good
In London’s West End, less than a 5-minute walk from Tottenham Court Underground Station and Oxford Street shops is the St Giles.
Score from 10105 reviews Good
location, cleanliness and friendly staff, especially the concierge and the reception staff.
The staff were very helpful nothing was too much trouble
The room 207 was quite dark it did not really bother us but if you had poor eye sight it may be a problem also the central heating was not working but a heater was provided.
Friendly and helpful staff
Failure of hotel to ensure lights and tv were working properly. A common problem with this hotel. They never seem to check that all electrical services are in full working order in each room. I have stayed at hotel before and have encountered similar problems.
Everything staff were brilliant
Stayed in the club room in the basement, very quiet and comfortable. Nice room and shower. Staff very helpful, friendly and honest. Would definitely stay here again. Also breakfast was delicious.
Night porter had no idea how to use the bar.
The staff was very helpful, smiling and pleasant. Willing to fix problems rather than ignoring them. The hotel has a perfect location, close to Paddington station and Hyde park, so downtown, but in a very quite area
To be in a room that I had to cross the road from the lobby I would have liked a bigger desk in the bedroom I would add more hangers for towels in the bathroom, sink bigger
Near Hyde Park and subways
After making my concerns known after the first night, I was given a superb clubroom in the building opposite the reception, this was much better, more spacious and all equipment was working...a much more comfortable stay for the last 2 nights.
On arrival I was given a room on the 3rd floor, the elevator was under repair, so had time climb masses of stairs, there was no air-conditioner control (all had been disabled due to current upgrades) and I couldn't open the window for fresh air as the window had been bolted shut, and I was given pillows as hard as rock.
it's the most convenient hotel for me about location etc.
nothing to tell
room size is very small & uncomfortable
I was upgraded and the room and facilities were spotless and the staff professional, friendly and chatty.
location and price
lift was not working, they did not mention it until I checked in and had paid
Location Cleanliness Friendliness Comfort Safety
No heat, no lift
Heater was broken in the room. So they provided me with a portable heater rather than offer to change rooms.
The location was fantastic, very close to Lancaster gate tube station. The staff were very friendly and incredibly helpful
Lamps didn't work so needed changing, the decor of the room could be updated
The location could hardly have been more convenient and the neighborhood was lovely. The shower was nice and toasty, and quaintness and comfort held a nice balance. Would look forward to a return visit.
One minor thing: the chair was too low for the desk. As I say, minor and, if I had put in the effort, I'm sure management would have been responsive.
Ideal location, friendly staff, great breakfast!
Room on ground floor was near to elevator and as such rather noisy at late hour
Location! Bed. Club Room. The size of the room in England was an amazing find.
A long walk to the room, as well as a lower level room. No breakfast.
- Ok room at the ground floor, Big bath. - Ok. Wifi. Not the fastest but ok. - comfortable bed, but a small one.
-Expencive breakfast. -Small beds.
Excellent staff and cleanliness
Mattress was smaller than the bed and definately not not for 2adults. The room was the smallest delux double i have ever seen
The Shaftesbury is in an excellent location , close to the Central Line and all buses. It is in a quiet area. Staff very welcoming, efficient and attentive and keen to assist at all times. There are plenty of restaurants around if you don't want to eat at the hotel. Rooms are small but comfortable, well serviced and excellent wi fi. We have found this WB to be a great base from which to explore London. We have stayed here several times and do so when we visit London. We feel it is good value for a London hotel.
The hotel released the preauthorization after 2 weeks since we left the hotel, although we paid at the reception! Very dissapointing...
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