Best Western Shaftesbury Paddington Court London

location

small rooms in basement!!!, very dark room with defect airconditioning, 27 celcius in rooms, poor service in general

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Nothing, the only good point of staying at this hotet was the location to Paddington Station and the Heathrow express

Plenty, having checked in I was told I was being upgraded to a double. After what seemed like a '5 mile hike' and climbing many stairs - no lift served this area - I found my dingy room via the threadbare carpet. I complained and was moved downstairs, just as well I was not travelling with my rather tall husband as his feet would have ended up inside the t.v as the room was narrow and the bed just fitted in the gap

the location is ideal, the hotel is nice, staff are a bit ammature and clueless, as english is problem for many. there was a new admin system in the hotel and there was a lasrge amount of confusion about our room, we stayed 2 nights and were in 4 different rooms in that time, but it was a small problem

the staff are not very fluent in english, they have another building across the road which is also used for rooms but you do not know if you are in the main hotel or not.

The room was quite small

nothing....the quality of the rooms and cleanliness very poor indeed

we booked superior double bedrooms and the rooms in which we were allocated were so small to 2 couples within the group were changed rooms but they were not not much either. The hotel bar was only open until 11pm and because there was 10 of each we had to have room service in 1 room

We stayed in a superior double room and the size and standard of the room was excellent!

Our friends stayed in a deluxe double room and it was tiny, no room to walk around the bed and the room was like a sauna. The food was also below standard in the restaurant, myself and my friend had spaghetti bolagnese and it was just tomato with a bit of spaghetti.

Location is Good. 5 - 10 mins walk from Paddington train & underground station.

Rooms are very small. No electricity supply since 1:30am as I was told the hotel was being affected by a power failure in the local area, could not use Internet, how shower, etc.

Near Paddington and London Heathrow

Room very small but ok for one night not longer

Very central and close to the heathrow express. It was certainly not as bad as the reviews, but certainly not a 4 star hotel.

Service was shocking, and the breakfast was a complete rip off at £11.95. For 3 pounds a little walk to star bucks sufficed. The bathroom was very very small.

The hotel is in an excellent location. close to shops, cafes and Hyde Park. The area feels safe. Pleasant surroundings and good value for the special internet price.

We found the room very very small. No room to put our suitcase. Also a small point but the basin in the bathroom is located a quite a high height. I couldn't get over the top of it. Meant when I washed my face the water ran down my arms and over the floor.

Good clean room, great price, excellent location